We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... Ver más
La empresa ha respondido
Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... Ver más
La empresa ha respondido
Found Handle Hardware while researching for our new handles. Jack could not have been more helpful. Thoroughly recommend this company for its professional work. A change to find a company that actu... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!
Información de contacto
Unit 14, Dagenham Business Centre, 123 Rainham Road North, RM10 7FD, Essex, Reino Unido
- 020 8819 5533
- sales@phoenixsalesltd.co.uk
- handlehardware.com
4,9
Excelente
263 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really great product and fast delivery
Really great product and fast delivery. Good communication before the delivery too. Would recommend.
1 de septiembre de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Katherine,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Still don’t have all my delivery and no…
Still don’t have all my delivery and no one is responding to my emails
19 de agosto de 2020
Opinión espontánea
Respuesta de Handle Hardware
Dear Waqaas,
We have received no emails from you, this is the first mention of your delivery. I have checked on the status of your delivery and it was delivered the next day from when you placed the order, it was delivered on Friday 24/07/2020 at 11:25 which I have also emailed you a FedEx Proof Of Delivery today.
You also would have received order status updates when the order was 'dispatched' and then 'complete' once it was delivered.
Please email us on sales@phoenixsalesltd.co.uk or call on 020 8819 5533 so we can find out where you sent your emails to.
Kind regards,
Customer Services Team
Excellent service & products.
12 de agosto de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Agnes,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Respuesta de Handle Hardware
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Raj was very helpful
Raj was very helpful. Phoned me back twice with updates. Handles arrived quickly. Excellent service.
13 de julio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Sally,
Thank you for your order and review!
We are pleased to hear you are happy with the service received and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Respuesta de Handle Hardware
Hi Tom,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Very good experience
Good price. Efficient system with speedy delivery and clear email communication. Excellent example of easy internet purchase. Highly recommend. Beats Amazon for price.
7 de julio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Julie,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Respuesta de Handle Hardware
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Good service
Good service - easy to order and the ironmongery turned up on time.
3 de julio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi David,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Truly Exceptional
I order my product at 11.17 yesterday, it was dispatched within the hour at 12.05 and delivered by FedEx at 8.00am this morning. Now that's what I call awesome service! An easy to do business with site, excellent product at a fraction of their competitor prices - what's not to love!
26 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Wendy,
Thank you for your order and review!
We are pleased to hear you are happy with your order and received a quick delivery! We look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Very good service
11 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Very good company excellent quickly…
Very good company excellent quickly delivered
11 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Respuesta de Handle Hardware
Hi Andy,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
good price great service delivered on…
good price great service delivered on time
9 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Michael,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Respuesta de Handle Hardware
Hi George,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Wow! Incredible service.
Wow! Ordered 4pm on Monday. Delivered before 9am on Tuesday!
Very helpful staff and incredibly good service.
Great price and fantastic product.
We will be 100% using this company again.
2 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Nicholas,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
was dissapointed when item arrived as…
was dissapointed when item arrived as it had dents on it! was dissapointed with the price also! the delivery charge also was a rip off! i would not reccomend the product or the delivery ! i will not use again! had to use this company due to the covid 19 but never again!
1 de junio de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Taylor,
I am sorry to hear there has been an issue with the product and you're not happy with the service. I would like to ensure the matter has been resolved for you. We were not notified by yourself of any damaged delivery until now. If we had been, we would have conducted an investigation with our courier and sent a replacement to you if goods were damaged in transit.
Please could you email us with your order details to discuss this matter further?
sales@phoenixsalesltd.co.uk
Kind regards,
Customer Services Team
Respuesta de Handle Hardware
Hi Stephen,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Great service
Great service. Items arrived promptly and well wrapped. Unfortunately they had to be returned (great quality but unsuitable). The return was authorised and the refund dealt with quickly and efficiently.
13 de mayo de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi Brian,
Thank you for your order and review!
We are pleased to hear you are happy with the service received and the returns process was easy. We look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Delivered promptly with plenty of…
Delivered promptly with plenty of postage updates and a good quality product. Thank you
13 de mayo de 2020
Opinión espontánea
Respuesta de Handle Hardware
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.