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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered door knobs which unfortunately did not fit my door. I requested a return and paid for postage as per their policy. I was then Informed I was not eligible for a refund due to damage to the kn... Ver más

Valorada con 5 estrellas sobre 5

Order placed online for two pairs of Polished Brass Lever latch Door Handles. My Local Hardware outlet could not source them. The handles were very competively priced against other online retailers,... Ver más

Valorada con 2 estrellas sobre 5

Faulty goods but I had to pay the return postage. Have written to say they should pay it but didn’t get a reply. Fortunately I got a refund for the faulty bolt but I will never use Handle4u again an... Ver más

Valorada con 5 estrellas sobre 5

Handles are lovely quality, as always. Got a selection of samples for our new kitchen and they are all good and at a much better price than the kitchen company were offering. My only criticism is wi... Ver más

Información sobre la empresa

  1. Diseñador de interiores

Información proporcionada por diversas fuentes externas

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,3

Todas las opiniones

(2636)

18 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Prompt delivery

Prompt delivery, cost has risen but understandable in today's climate. No grub screws or allen key in packet. Handles seem to work ok without them.

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with the customer…

Really impressed with the customer services. The handles we received were damaged so we contacted handles4u through the website. They arranged replacements but decided not to send them having quality checked them first. They offered a refund or if we can wait They would get more stock. We chose the latter. The handles arrived incredibly well packed to avoid any damage. Handles4u really went the extra mile to get us our handles, thank you.

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought hinges and door stops from this…

Bought hinges and door stops from this company. They fulfilled the order before expected date. There was excellent communication with the team.
Initially, I ordered door stops, but when other company (with so called excellent review rate) failed to send me my hinges, I called Hanles4u and added the hinges to my order. I was slightly sceptical about timeframe, but these guys did everything by the book. I am very pleased with my purchase from this company and highly recommend them.

19 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Funny reading all these positive reviews, I placed an order for 9 handles in November last year, my card statement showed a payment for them in dollars, had trouble tracking order, smelt a rat with these. Order turned up in a small box, it was a small piece of crap jewellery, again still unable to contact them, handed over to my credit card company to deal with, be warned.

30 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted

Good website, easy ordering, prompt despatch and delivery.
Fitted within an hour of receipt, very satisfied.

13 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement like for like

Wanted to replace cabinet handles, found the correct handles on line and ordered them, they arrived in under 24 hours, how's that for customer service ?
Fantastic Company

13 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund

After a ridiculous amount of back and forth when they failed to fulfil my order in full they finally agreed to a refund but still claimed they had sent it. On 24/10/2023 a woman named Sandy told me I’d receive my refund within 3-5 working days. I have not received my refund or the item and I do not have the energy to deal with this company again. Don’t bother.

13 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good

Used several times now. Good website, good products, good prices, reliable sevice.

2 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Read this before you judge their TP score

I almost didn’t order from Handles4U due to their TP score. However they don’t use TP so it’s not a true representation of the business. The staff were brilliant! We left everything too late, and the team did everything to turn it around ASAP. We collected part of our order and had the rest delivered. The staff on site were experienced and courteous. Would definitely recommend and use them again. Fantastic company and staff

20 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid it.

Didn't take responsible for missing items. The service team is not polite. It is really difficult to contact them. Lately response. The quality of products are second hand and used.

13 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their website doesn't work and there is no support!

Registered to place an order on this site, set up my account and auto-saved my password (as I always do). When I went back to login the password was not recognised. I tried the password reset but this also doesnt work, as when you click on the link it says it has already been used. I reached out on their contact form with this issue and asked someone to contact me so that I could reoslve my inability to login. No one replied and as there was no email address I could see to contact in the end I gave up and ordered my items elsewhere. They really need to have robust systems, otherwise customers, such as me, will give up and spend their money somewhere else.

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement Door Handles Sutton Lever Latch

Order placed online for two pairs of Polished Brass Lever latch Door Handles. My Local Hardware outlet could not source them. The handles were very competively priced against other online retailers, including the P & P. Items arrived within 3 working days
Cannot fault this transaction, hence the 5 star review

5 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed order 10th February

Placed order 10th February, a month later still waiting for my order .
Customer services haven’t bothered replying to my last email .
Shocking service . Avoid this company

10 de marzo de 2023
Opinión espontánea

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