I ordered door knobs which unfortunately did not fit my door. I requested a return and paid for postage as per their policy. I was then Informed I was not eligible for a refund due to damage to the kn... Ver más
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Consulta las opiniones de los clientes
Order placed online for two pairs of Polished Brass Lever latch Door Handles. My Local Hardware outlet could not source them. The handles were very competively priced against other online retailers,... Ver más
Faulty goods but I had to pay the return postage. Have written to say they should pay it but didn’t get a reply. Fortunately I got a refund for the faulty bolt but I will never use Handle4u again an... Ver más
Handles are lovely quality, as always. Got a selection of samples for our new kitchen and they are all good and at a much better price than the kitchen company were offering. My only criticism is wi... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.
Información de contacto
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Fantastic company
Fantastic company! With fantastic customer care, I had to wait for my switched to come back into stock and a lovely lady (Sharon) kept me updated and answered straight away to my emails. I brought my door handles and my switches and sockets from here and couldn’t fault either. Lovely heavy materials for brilliant prices. I get so many compliments on all of them. Can not wait to use this company again.
Scam
Awful company - a complete scam. Placed an order several weeks ago which never arrived. Multiple emails to their supposed customer service which have been totally ignored. Will now seek a refund through my bank / PayPal. Avoid.
Scammers. Please Avoid
Read the reviews and DO NOT part with your money with these crooks. They have clearly ceased trading but are still taking 'orders' (OUR MONEY) via their website.
No phones and bounce backs on emails - zero communications at all
DO NOT be tempted by the low prices - I have been scammed
Bought some "super pollem" and and…
Bought some "super pollem" and and recieved some rock hard almost black, difficult to work and with extremely low grade piece of hash. So I paid more for a better grade and recieved the same low grade rubbish again. My ticket has been ignored and at the same time the stock availability is extremely low. It seems Hanf4you its going to close down and they're palming off all their crap to unsuspecting customers. Avoid! Avoid! Avoid!
Ordered over £280 worth of goods on the…
Ordered over £280 worth of goods on the 27th of September and still nothing has arrived! Emailed multiple addresses linked to handles4u and no response at all. DO NOT ORDER FROM THIS COMPANY!
I would not recommend this company
I would not recommend this company
Still waiting for my order no reply to phone calls email address has changed I think
Feels like a big scam
My order is over £200.
No one can afford to lose money !!!
Rich.
Update
My bank has started an investigation. My Account has been credited by the bank .
Placed an order a month ago, still have nothing...
Placed an order a month ago, a week later I asked where it was and they said normal delivery is 3-7 days, but it would be with me any day. It still hasn't arrived, and I've tried contacting them five times since by email, and several times by phone, but haven't heard a word and they still haven't gotten their phone lines operating since Covid which is insane, given this is not difficult to do remotely and most businesses figured out a way within weeks of Covid lockdowns. Absolutely terrible customer service - they are sitting on my money, I still don't have my order, and I can't get through to anyone!! Starting to feel like a total scam. Not worth it!
Awful company and communication
Awful company ordered some handles as said was in stock online, received an email two days later to be told wouldent be in stock till 5th of October ive sent numerous emails since heard nothing, avoid this company they take your money then give no communication at all.
Sent wrong item no response to emails
Sent wrong item, did not respond to my emails to resolve problem.
Handles arrived on time and are exactly…
Handles arrived on time and are exactly what I anted
Don’t bother with this company they do…
Don’t bother with this company they do not reply to any issues!! I have emailed them many times! Returned the items with the returns note. Tracking stated delivered on the 8th Sept but no refund or even a reply?
Bad communication, poor accounting, slow delivery
They don't reply to emails, they say items are in stock when they clearly are not. We sent items back and received a credit which was incorrect by a large amount. Handles currently 12 days late, no reply to emails. Poor service. Update - We have now spoken with a representative of this company and are waiting for a solution. I will update accordingly.
Seemed like a good company at first…
Seemed like a good company at first with quick delivery & response times.
However, the response time became non existent once I had a damaged part and they would not respond.
Beware
Competitive prices and Quality product
Had a few orders from Handles4u.
Sometimes difficult to assess the quality on line.
At £12 per set of handles they looked good and was not disappointed when they arrived, great quality.
Well use again
would recommend as a quality independent online retailer
Couldn't fault. Ordered £400 worth of handles and ironmongery for new house doors, all zoo stainless steel. arrived within a week all in perfect condition and well packaged. when contacted the guys responded quickly and helpfully. would recommend as a quality independent online retailer. thank you.
Fantastic company to deal with
Super service. Really helpful staff. Great products. Will be buying more stuff in the future! Highly recommended.
we ordered a week ago and no update at…
we ordered a week ago and no update at all on our order. terrible. ordered in my partner’s name. good communication is essential during these challenging times.
Tom ,you are a STAR*
I have had to leave a review for this Company as they are absolutely superb. Price, and quality, goes above any expectations that I had. They are also well packaged and delivered very very quickly.
Tom Torjussen, Logistics Manager, Bridges Trading Co Ltd understands the meaning of Customer Care, he goes above and beyond to sort out questions and source materials. I can not praise this chap enough. He is the reason I will keep coming back to buy from Handles 4 U.
Thanks, Tom you are a real STAR * Looking forward to my lovely black handles being delivered.
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