Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

HANX Libido lift. Only tried one sachet, mixed with Lemonade taste okay, but very grainy. Had absolutely no effect whatsoever 😕 Woke up the next morning with an horrendous headache and feeli... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Libido lift supplement - the only thing worse than the flavour is the texture. The flavour is "peach" but with an underlying earthy bitterness, overly sweetened and cloying. The texture is like trying... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Today was our first time ever trying out the large ultra-thin condoms, bought because of their vegan branding. And then it also became our first condom we’ve had to break on us. Literally the first... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el cuidado personal
  2. Tienda de salud y belleza
  3. Farmacia online
  4. Tienda de vitaminas y suplementos
  5. Servicio de adelgazamiento

Escrito por la empresa

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

930 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great products

Great products - as someone who is sensitive to chemicals, I find they are much more body friendly than other brands. Also the team were super helpful when I had a delivery issue.

28 de enero de 2025
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi M,


Thank you for your recent 5* review!

Creating sustainably sourced products that do not include harsh unnecessary chemicals is one of our key values- so pleased HANX products are working for you.

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

It's great!

My partner and I used to get Skyn condoms, as we wanted a non latex brand, and all was well for a long time until suddenly my wife (and I) started noticing a very unpleasant odour from her nether regions (we've found a sub Reddit with other corroborated accounts - apparently they (Skyn) added fragrance to their formula without notice). Prior to finding these similar accounts my wife tried countless things to no avail to fix the issue, such as diet, different pads, even going as far as not using any bubble bath etc. And of course I couldn't help but think that maybe I had a UTI or something wasn't quite right with me also.

Needless to say after a long internet search one night, I came across HANX and thought to give a try (even though not latex free) as they assured that no fragrances were added. It's been a few weeks now and all is back to normal!

I think it's great that this company is headed by women as it makes complete sense for women to take the lead or have some say with regards to what enters their body as, stating the obvious, they have to endure the lasting effects.

My only qualm is that the standard is quite tight for me but that's my fault, will get a different size next time. Thanks!

28 de enero de 2025
Logotipo de HANX

Respuesta de HANX

Hi H,

Thank you for your recent condom product review!

Creating sustainably sourced products that do not include harsh unnecessary chemicals is one of our key values- so pleased HANX products are working for you and your partner.

If you need any assistance with your recent order, do reach out to us at hello@hanx.co.uk quoting your order number.

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

Product is really great

Product is really great. Ordered Monday, came Wednesday (no pun intended).

12 de enero de 2025
Logotipo de HANX

Respuesta de HANX

Hi Kate,

Thank you for your recent review! So pleased HANX products are working for you.

All our best,
Team Hanx

Valorada con 3 estrellas sobre 5

Too woke for me

I like the vitamins however I really don't like the constant innuendos and suggestive language it's so crude and unnecessary. As an expecting mother I dont want weird sexual language all over my vitamin packaging and emails. Chill out with the wokeness PLEASE!

Sent from Outlook for Android

1 de enero de 2025
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi there,

Thank you for your recent product review- so pleased to read that the vitamins are working for you <3.

We understand that not all of our content is relevant for each customer and everyones experience is personal. If you would like further support with updating your content preferences from HANX, please email Hello@hanx.co.uk and our team would be happy to assist.

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

Sorted out what I needed quickly and…

Sorted out what I needed quickly and kindly.

13 de enero de 2025
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Pamela,

Thank you for your recent customer service review- I'm so pleased our team were able to support you with a suitable resolution.

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

Wonderful service on a product issue.

Wonderful service on a product issue I had. This was sorted quickly & without question which is why I can recommend Hanx for a 5 star review.
Not only that, I wouldn’t buy my ‘necessary’ pleasures from anywhere else.

2 de enero de 2025
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Angela,

Thank you for your recent 5* review, so pleased to see our team supported you with a suitable resolution.

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

Condoms and lube are both good

Condoms and lube are both good, very little smell to either of them and lube works really nicely just the right consistency - wish they sold it in slightly larger bottles

1 de enero de 2025
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Bryony,

Thank you for your recent 5* review!

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

A good fit and feel

I bought the large sized condoms as another brand's vegan/eco-friendly product we'd used wasn't the right fit. We both thought Hanx's product was superior in terms of fit and feel.

However, I would've given 4.5 stars purely because of Hanx still using EVRI - their delivery service isn't the most reliable or adaptable for when a person isn't in.

21 de diciembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Nic,

Thank you for your recent 5* review!

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5
Logotipo de HANX

Respuesta de HANX

Hi Bogdan,

Thank you for your recent 5* review of HANX Condoms and Lubricant.

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 3 estrellas sobre 5

I received good communication from the…

I received good communication from the staff about missing a delivery. The person I spoke was able to get my problem sorted. Am still waiting for the package but that is with Evri now so am expecting the delivery any time soon

19 de diciembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX


Thank you for your recent review, so pleased to see our team supported you with a suitable resolution.

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 1 estrellas sobre 5

Didnt receive my order and also no…

Didnt receive my order and also no tracking information

10 de diciembre de 2024
Logotipo de HANX

Respuesta de HANX

Hi Slav,

Sorry to hear your order has been delayed in transit. I can see the latest updates on this order from 16th December. Please reach out to hello@hanx.co.uk quoting your order number if you need further assistance.

Best,
Team Hanx

Valorada con 1 estrellas sobre 5

Never received my product due to…

Never received my product due to damages from the courier. Still awaiting response from hanx team to send a replacement

2 de diciembre de 2024
Logotipo de HANX

Respuesta de HANX

Hi Yusra,

Thanks for your message, our team have been in touch a few times this week- sorry our messages haven't reached you. Please check your spam folder when possible, sometimes our messages land there instead of the main mailbox.

Best,
Team Hanx

Valorada con 1 estrellas sobre 5

Never done anything even tried again…

Never done anything even tried again following day and still nothing.

2 de diciembre de 2024
Logotipo de HANX

Respuesta de HANX

Hi Kelly,

Thanks for your recent feedback, and sorry to hear HANX was not for you on this ocassion.

We'd love to hear from you and try to put this right, please reach out to us at Hello@hanx.co.uk, quoting TP and your order number.

Best wishes,
Team Hanx

Valorada con 1 estrellas sobre 5

Order has not been delivered

I received only 20 minutes notice my package was going to be delivered, and wasn’t in- I was driving so couldn’t look at my phone! DPD took the package away because I couldn’t give them the PIN number on the text message and didn’t re deliver- because HANX did not respond to their request for further instructions. So my 1st order has been returned to HANX.
In the meantime I’ve reached out twice to Hello@ and not received a reply. Not even an email to say- we’ll respond soon? Nothing? I’m sure I spotted somewhere it takes 3 days for them to respond. I’m close to cancelling my payment as so far I’m really not sure about this company.

2 de diciembre de 2024
Logotipo de HANX

Respuesta de HANX

Hi Jennie,

Thanks for your recent feedback and sorry to hear your received short notice for your upcoming delivery.
HANX strive to provide exceptional service; however handling and shipping are somewhat out of our control and issues like this can happen from time to time.

I understand Oliver has been in touch with you directly to put this right, but do please reach out to us at hello@hanx.co.uk if you need anything else to support.

All our best,
Team Hanx

Valorada con 1 estrellas sobre 5

Pretty poor on the basis that it still…

Pretty poor on the basis that it still hasn’t been delivered as “something went wrong at evri” and they will “attempt to deliver the next working day”

Still nothing……

Update 12/12/24 all has now been resolved

28 de noviembre de 2024
Logotipo de HANX

Respuesta de HANX

Hi Mark,

Thanks for your recent feedback and sorry to hear your delivery was delayed. I understand the team have been in touch with you this week to make this right.

Do contact us again at Hello@hanx.co.uk quoting TP if you need any further assistance.

Thanks,
Team Hanx

Valorada con 5 estrellas sobre 5

Love the naural and healthy alternative, I can feel the difference

So far so good. It is great to have an alternative which isnt full of nasties neither of us want covering our parts. I can definately feel a difference compared to other brands that I later researched to have forever chemicals and other things in them.

Om not the biggest fan of weight loss injections and that element of the brand personally but love that they have created natural and healthy alternatives for contraception.

29 de noviembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Lucas,

Thank you for your recent 5* review of HANX products!

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 1 estrellas sobre 5

Bye Bye Cindy :(

It is less than a year I bought Cindy and it stopped working last week. I read on TrustPilot that this is a frequent malfunction. Not sure if I should buy a new one or change brand. Just an honest feedback.

22 de noviembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Carla,

Thanks for your recent feedback, its a shame to read your Cindy has stopped working. Please contact our customer service team at hello@hanx.co.uk and one of the team will be happy to assist.

Best,
Team Hanx

Valorada con 5 estrellas sobre 5

Libido Lift

My initial parcel from my monthly subscription of libido lift got lost in the post, the girls at HANX went out of their way to ensure another was despatched as soon as possible. Love this product to help with getting a little in the mood with a peach flavoured alcohol free cocktail- highly recommend :-)

7 de noviembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Sharon,

Thank you for your recent 5* review of HANX Libido Lift- and so pleased to see our team supported you with a suitable resolution.

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 5 estrellas sobre 5

First class products and service

HANX is not only an excellent, female led brand and product, but the customer service is truly outstanding. They really do CARE about their community, and this personal touch (pardon the pun) matters greatly in the times we live in. They have become my 'go to' for my many girlfriend's birthdays and they are each loving their Cindy ('and so much better than a scented candle and bottle of gin as a gift!') ❤️

7 de noviembre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi LT,

Thank you for your recent 5* review of HANX! We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Valorada con 1 estrellas sobre 5

Worst Customer Experience, Gutted

Heard a lot of good things about this brand but my experience has been nothing short of underwhelming and I’m still without my products 10 days after ordering. A tracking number was sent but the parcel has still not been picked up.

The worst part of the experience has been the customer care / lack of. 3 emails sent in the last 8 days and no response just an automatic email saying we are a small team and will get back to you within 3 working days. I am incredibly understanding of brands when they are a small team, as long as this isn’t used as an excuse to decrease customer care. It is incredibly frustrating when a brand present themselves as caring when it’s not backed up with actions.

My only option now is to create a chargeback with the bank as I’ve not received my products and I’m unable to speak to anyone in the team.

Fingers crossed this is an isolated issue, or this enlightens people before purchasing if customer support is a factor in their decisions

3 de octubre de 2024
Opinión espontánea
Logotipo de HANX

Respuesta de HANX

Hi Owen,

Thanks for your recent customer experience feedback, we really missed the mark here.

I understand Olivia has been in touch with you directly last week to offer support and a resolution with your recent order replacement and refund, but do reach out to us if you need anything else to support.

Best,
Team Hanx

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