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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY. They are completely dishonest - the products are cheap and flimsy, and ultimately I safe for kids. 3+ months after ordering safety bed rails that showed up damaged and... Ver más

Valorada con 1 estrellas sobre 5

The bed rails were a month late and when they arrived, they were very poor quality with staining, fabric offgassing, and stitching issues. I've been trying to return the product for two months now and... Ver más

Valorada con 5 estrellas sobre 5

We love the playpen we got! It’s sturdy and big enough to put our baby in when we need a few extra minutes to ourselves. There is a zipper opening on one side that we unzip if we wanted the baby the h... Ver más

Valorada con 5 estrellas sobre 5

The Natural Timber Playpen was exactly what my wife and I were looking for. It’s easy to assemble, looks great, and can be customized. Looking forward to many years of use.

Información sobre la empresa


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 27% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Happy Gira 2025

From the minute I logged into HappyGira's website, I was greeted with, not only a professional environment, but also one filled with genuine care for their customers. I felt like I was viewed a a real person and was treated as such. Many many thanks to the HappyGira support team!

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HappyGira…Happy Baby

I purchased the HappyGira double playpen for my new grandchild to be. I saw it fully operational at a friend’s home and it is awesome. I immediately ordered one. I showed them the pic and they said they were going to do the same thing. They saw one at a friend’s house and loved it. If you have room, it’s a great buy…price is right and it is very effective and efficient.

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Good looks customer unfriendly

The product has several defects they first send a breaker part to replace the broken one and the. The child seat does not lock and gives out with the infants weight leaving the child dangling other breakers are very hard to work with and either one side work and the other doesn’t It is not customer friendly and not safe
Very unhappy the Communication,delivery time is very long

5 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a Baby Playpen HORRIBLE MISTAKE

Ordered a Baby Playpen. It took 3.5 weeks to arrive even though it is supposed to be from the USA. When it finally arrived, it was It damaged. It is cheap quality. The mat doesn't fit into the playpen correctly. The mat is cheap plastic. And I really couldn't put into words how difficult it was to build. DO NOT BUY FROM HERE.

25 de octubre de 2025
Opinión espontánea
Logotipo de Happygira

Respuesta de Happygira

Dear Morgan,

Thanks for your feedback! We immediately looped in our after-sales team and confirmed you reached out to customer service with your concerns—but didn’t hear back when they followed up. We’re sorry for the headache and truly want to make this right. Please get in touch so we can work together on a solution you’ll love!

Valorada con 5 estrellas sobre 5

A Fantastic Second Purchase - They Deliver on Their Promises!

My second experience with this company was even better than the first. This time, my order was shipped from their New Jersey warehouse and arrived in just two days.

For potential buyers concerned about shipping times, I highly recommend reading their shipping policy. They are very transparent about their process and even offer expedited options. It's clear they are a genuine company focused on honesty and growth. They're actively working to expand their inventory for faster shipping, which is exciting to see for this growing startup.

The product itself is excellent. Keep up the great work!

11 de octubre de 2025
Opinión espontánea
Logotipo de Happygira

Respuesta de Happygira

Dear Steve S,

Thank you very much for your sincere and detailed review. Your feedback not only offers valuable guidance to other customers but also helps us find new ways to enhance the entire shopping experience. To improve delivery speed, we have launched products with Prime Shipping available—and we’re continually expanding those options. We hope to have the opportunity to provide you with another outstanding experience in the future.

Valorada con 5 estrellas sobre 5

Wooden Playpen

We bought the wooden playpen from HappyGira for our baby, and it has been great. We use it every single day. I appreciate how it can be made portable as well, since we prefer to put it away at night.

2 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest company and poor quality

The company says they are US based but they ship from Singapore. We got the portable tandum strollers with the infant car seats and there are no bases for the carseats or even instructions on how to install the car seats into the car. I'm now worried about the safety of the car seats since when I reached out tot the company they said they don't even sell car seats separately anymore. The boxes were also completely beat up, with a huge hole in one of them. I realized after doing more digging just now that they are not approved by the BBB and have ALL 1 star reviews on there. I'm very disappointed with the dishonesty of this company and have no faith in the safety of their products now.

21 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unsafe product & unresponsive customer service

We keep finding small, loose plastic fragments coming off of the new baby playpen we just received, which is a choking hazard for our 6 mo LO. We clean and vacuum it daily as well and we still find loose hard plastic pieces shedding everywhere. Customer service was barely responsive and accountable and just responded with you should vacuum daily. Very disappointing and unacceptable accountability!

4 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I haven't received my order after 2…

I haven't received my order after 2 months. No response to my email from the customer service. Ive emailed again.. the tracking updates must be made up and aren't helpful as they just say has been processed and moving onto the next station but it doesn't say a what location

So it arrived about 3 days after this review.. the product is quite good. Ordering experience was good but delivery was terrible.

25 de julio de 2025
Opinión espontánea
Logotipo de Happygira

Respuesta de Happygira

Dear Stefan,
we’re all ears when it comes to your needs and feedback—delivering top-quality products while continually enhancing your experience. We know fast, reliable delivery matters, so we’ve fine-tuned our logistics and now offer Prime Shipping: get your order in just 2–5 days! We hope to have the opportunity to give you an even better customer experience.

Valorada con 5 estrellas sobre 5

Great Services!

The playpen that was purchased has been great for our baby. It has given us that piece of mind when we have to do things around the house and keep our baby safe at the same time. When anything has broken with the item happygira support was quick to respond and sent the requested replacement parts as soon as possible. Very great services and item from this company!

16 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely one of the worst online…

Absolutely one of the worst online companies I have dealt with. To start, their website shows a US address. (Oregon I believe). Order a highchair that I needed in two weeks for my granddaughter's visit. It took almost 6 weeks for it to arrive.
In the meantime I had to purchase something else, so I contacted the company to initiate a return authorization as it was no longer needed.
They delayed responding numerous times only to finally tell me I needed to send and "unpackaging video" prior to getting return authorization. I relayed it was not even opened. Still they required me to video opening. I did and sent them the video.
Days later they responded with "it did not meet their return policy standards" and hence returning it was on me. They provided me with a mailing address...to Singapore and told me IF it arrived and met their standards (no damage, etc.) they would consider issuing me a refund. TOTAL SCAM of a company! Poor customer service and dishonest.

1 de agosto de 2025
Opinión espontánea
Logotipo de Happygira

Respuesta de Happygira

Dear Nikki,

Thank you for reaching out, and please accept our sincere apologies that the shipping time did not meet your expectations. We strive for full transparency—our standard shipping times and estimated delivery dates are clearly outlined on our Shipping Policy page:

https://happygira.com/policies/shipping-policy

We understand some orders are more urgent than others. To meet those needs, we offer Prime Shipping, which delivers within 2–5 business days. We’re also expanding our Prime-eligible product lineup so you’ll have even more fast-ship options in the future.

At HappyGira, product functionality, quality, and customer service all matter equally. If you need to return an item, our Convenience Return Program is here to help. It’s currently available to California residents, and we’re working hard to roll it out to other states soon. You can find full details in our Return & Refund Policy:

https://happygira.com/policies/refund-policy

We appreciate your understanding and patience, and we look forward to providing you with a faster, smoother experience next time.

Valorada con 1 estrellas sobre 5

Review of Happy Gira:

Review of Happy Gira:

I had a disappointing experience with Happy Gira. I placed an order on July 13, 2025, and promptly contacted them to cancel it within minutes. To my surprise, on July 14, they sent me a fake shipping notification, claiming the order had already left the warehouse. The provided tracking information was useless, showing no updates whatsoever.

It's now been three weeks, and I still haven't received my items or any valid information regarding my order. Efforts to get a refund have been met with silence. This has been a frustrating and upsetting experience, leading me to conclude that Happy Gira is not a trustworthy company. I strongly advise others to be cautious when dealing with them. Do not shop with them they are a scam company

13 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs. They have refused to send me return details for a refund so I have had to start a dispute with American Express to get my money back.

The product I ordered cannot be assembled as some of the parts do not fit. And yet the company will not process a return.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY OMG

STAY AWAY OMG. my husband & I are learning everything the hard way. Please avoid this company at all costs. Takes over 30 days to deliver, the mat that goes inside the playpen is shown to be a thick mat for support well it’s about .0002 inches thick and feels like plush plastic NOT GOOD. Teething babies are strong my sons trying to bite chunks out, the pull up rings fly off when pulled on baby will just go flying backwards. With the mat being as soft as a hardwood floor it DOES NOT provide the comfort you want to have it you need to run to the bathroom or anything this playpen is just not it. You won’t even be able to stand beside it and do the dishes because it’s self destructive. Save your money, time, stress and go with ANYTHING ELSE. This playpen and mat should have been $60 not $200+. And as parents they know we will spend the money when it comes to the safety of our children. They are scamming parents

25 de julio de 2025
Opinión espontánea

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