Happy Hot Tubs Opiniones 

473
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having decided to get a hot tub we called in to Happy Hot Tubs in Ferndown. Rob was extremely knowledgeable and helpful. He showed us several tubs with different features and we opted for a Jetsetter... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ok so i bought 3 happy hot tub weighted pillows at £15.99 each which are fantastic quality and with a little modification with 3 black tap washers and 3 brass screws fitted well and look great , I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Replacement hot tub cover. When we first made enquiries online we found the website clear and the ordering process straightforward. However our requirements were not standard so emails and phone call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We just had our hot tub delivered with the aid of the crane. From viewing to purchase from the bournmouth branch James has been amazing putting our worries to rest regarding my chlorine allergy. H... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de jacuzzi
  2. Servicio de reparación de jacuzzis

Escrito por la empresa

Happy Hot Tubs: everything for your hot tub, spa and swimming pool. Hot tubs, Swim Spas, chemicals, covers, filters, toys...Serving the South Coast and Midlands


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

473 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(473)

102 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service, fast and reliable

Have used Happy Hot Tubs for a few spares and an Iopool floating sensor. Always been great service, and when the Iopool unit failed they were super quick to send a replacement. Definitively recommend using these guys for your hot tub needs.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Simon, thanks for the review. We are pleased to hear you have been happy with our service. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, we only made a small purchase, but the team was invaluable. We will be purchasing our hot tub from this team. If they can take the time to care for the little things, it shows great customer care. Thank you.

27 de mayo de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Clare, thanks for the review. We are pleased to hear you have been happy with our service. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Their customer service is second to none.

Their customer service is second to none. I had an issue with a product and called Happy Hot Tubs. I got through to the wrong department but the person was very polite and took all my details and was very helpful. Ed returned my call within the hour. Although no fault of theirs he kindly offered to replace my faulty product, no questions, no quibble, and he was apologetic and exceedingly helpful. If more British companies followed this example UK would be a great country to do business with. I can highly recommend Happy Hot Tubs. Thanks

25 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi John, thanks for the review. We are pleased to hear you have found our customer service second to none. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Highly recommend

Got in touch with this company while looking for a specific lid, not going to be in stock for 6 weeks, got a call back the next day, to say they had sourced one, was put on website and I purchased immediately. Received exactly a week later and I live in a remote location, a Scottish island. Also gave me advice on what lifter, which I also ordered from them, received in 2 days. Fantastic company and great advisor Harry who dealt with my orders, would definitely recommend 👍🏻

15 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Kylie, thanks for the review. We are pleased to hear you have been happy with our service. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Great service from the day we walked into the store. …

Great service from the day we walked into the Happy hot tubs store in Redditch. Rob helped us select the right hot tubs for us. No hard sell at all. Rob and Jack have been answer all our questions pre and post hot tubs delivery and installation.
Installation was super easy the guys were pleasant and knowledgeable and gave full instructions on how to use the tub before they left.
100% recommend anyone thinking of buying a hot tub go to Happy hot tubs.

24 de mayo de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Rebecca, thanks for the review. It is great to hear you have been happy with the service in our Redditch store, and that Rob and Jack have been pleasant and knowledgeable. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

You can actually speak to someone knowledgeable

Purchased our hot tub from Hydropool which in customer care totally let us down. We are therefore purchasing all our chemicals from Happy Hot Tubs from now on and wished we bought our hot tub from them too. Spoke to Ed today, as I had sooo many questions about the pipe cleaning process and chemicals; he was extremely patient, knowledgeable and friendly. It is all clear now and we will continue to be loyal Happy Hot Tubs customers.. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

16 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Federica, thanks for the review. We are pleased to hear you have been happy with our service, and that you will be purchasing all your chemicals from us in the future! We are glad that Ed was patient, knowledgeable, and friendly. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Replacement Hot Tub Cover

Brilliant service and price
Needing a replacement cover for a Viking hot tub, the original supplier quoted both a long delay and significantly higher price for a branded product (almost double)
Happy Hot Tubs had a really easy online ordering process, free delivery and interest free payment over 3 months
Ordered late Thursday, arrived by courier Monday morning
Couldn’t be better

14 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Geoffrey, thanks for the review. We are pleased to hear you have been happy with our service. It is great to hear you found the ordering process easy. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Great service from Happy Hot Tubs

Great service from Happy Hot Tubs! Having done lots of research online, James understood what we wanted out of a hot tub and provided precisely that. Whole process was seamless from first visit to first use. Some clear guidance from Harry on installation and very quickly resolved a mismatching step. Very happy and wouldn't hesitate to recommend! 😁

16 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi, thanks for the review. We are pleased to hear you have been happy with our service. It is great to hear that the process was seamless from first visit to first use! We hope you love your new tub, happy hot tubbing!

Valorada con 5 estrellas sobre 5

Amazing!

Rob and the team at happy hot tubs have been great, clearly very knowledgeable on the different hot tubs. No question is too much, always answered quickly and explained clearly. Rob has been a great support since having the hot tub delivered and explaining the chemicals. We have used the hot tub everyday since it’s been delivered. Thanks to everyone at happy hot tubs!

1 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Ella, thanks for the review. We are pleased to hear you have been happy with our service. It is great to hear that Rob has been helpful and knowledgeable. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Highly recommend this company.

Everyone I have dealt with at Happy Hot Tubs have been so helpful, informative and patient with my numerous questions as neither my Husband or myself had ever owned a Hot Tub before. James Crawford at Cadnam in particular helped us make our choice but only by listening to our requirements. Would highly recommend this company.

24 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Mrs Hazel Bates, thanks for the review. We are pleased to hear our team has been informative and patient. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

I am so pleased with the hot tub and service

I am so pleased with the hot tub. The service even before we got it was first class; friendly, informed and courteous. The delivery guys were polite, quick and patient with me for me not quite knowing which way to put it! James has got in contact to make sure we are happy and know what to do with the running of it. I would thoroughly recommend this company.

1 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Julie, thanks for the review. We are pleased to hear you have been happy with our service and that our delivery team was quick and patient. We hope you're loving your new tub! Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Hot Tub Cover

I ordered a new hard top cover for my hot tub from Happy Hot Tubs but also I required a protective cap cover. I couldn't see any on line so emailed Happy Hot Tubs. They said they could custom make one. The price they quoted was very reasonable. The protective cover has now been delivered and fits my hexagonal hot tub perfectly.
Everyone I have dealt with at Happy Hot Tubs have been extremely professional and very helpful.
I would recommend them for your hot tub requirements.

2 de julio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Mr. S. Watson, thank you for the review. We are pleased to hear you found our pricing reasonable. We hope you love your new cover. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Great customer service

Right from our very first meeting in the showroom James was friendly , informative and very professional. We did not know where to start with buying a hot tub but he was really knowledgeable and did not have a pushy sale style .
This level of customer service continued when we took delivery of our hot tub . Chris and Harry really made things easy and straightforward. We wouldn’t hesitate to recommend Happy hot tubs . Great customer service from start to finish .

28 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Karen, thanks for the review. We are pleased to hear you have been happy with our service. It's great that James was friendly, informative, professional, and provided you with excellent customer service. We hope you love your new tub. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Received my new hot tub lid and I’m so…

Received my new hot tub lid and I’m so happy with it. From the moment I called to the day it arrived the service has been amazing. Kept up to date with expected delivery time. Amazing people and service. I will be buying everything from them from now on. Thank you

26 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Darren, thanks for the review. We are pleased to hear you have been happy with our service. We hope you love your new lid. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Highly recommend Happy Hot Tubs for…

Highly recommend Happy Hot Tubs for their products, advice and service. I pop in to the shop in Rustington regularly for chemicals and accessories and always appreciate the guidance and advice I’m given by Peter, who is very knowledgeable and helpful.

19 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Danielle, thanks for the review. We are pleased to hear that Peter was knowledgeable and helpful. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

I purchased a new lid for my hot tub…

I purchased a new lid for my hot tub that was the incorrect size and had to return it. Absolutely no issue with this and Ed was very thorough with my options and offered one the correct size that unfortunately wasn't in stock so I took the refund. The speed of response was almost instantaneous and I would highly recommend dealing with this company over others.

11 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi, thanks for the review. We are sorry you couldn't find the right-sized lid for your hot tub. Hopefully, we will have them in stock again soon! It is great to hear that Ed was helpful and responded to your query quickly!

Valorada con 5 estrellas sobre 5

Very professional company

Very professional company, Gary in the showroom is very knowledgeable and extremely helpful. The hot spring hot tub he helped us to choose is exactly what we were looking for and the after sales service has been excellent as well.
Highly recommend this company.

5 de mayo de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Mark, thanks for the review. We are pleased to hear you have been happy with our service. It is great to hear that Gary was able to help you find exactly what you were looking for. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Good after sales experience

We have had our hot spring hot tub for ten months and very pleased with it when we changed our water this time in April and had been having trouble getting the levels right and we also had some foaming problems as well we even thought about draining the water and starting again so I went in to see Peter at the Worthing store who is so knowledgeable he came up with some suggestions and also tested the water and a few weeks later it is all working well and no foam. Just want to say a big thanks to Peter for your help. Nothing is too much trouble. Thanks again Peter

25 de mayo de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Justine, thanks for the review. We are pleased to hear you are happy with our service. It is great to hear that Peter was able to help you get to the bottom of the foaming problem! Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Confidence for hot tub newbies - nothing too much trouble!

We were total hot tub newbies when Simon Miles came to do our initial setup servicing under our new service contract. He is the sort of guy for whom nothing is too much trouble - he made us totally at ease and got us up and running with confidence, making sure we knew we could count on his help should anything go wrong down the line.

Highly recommend Happy Hot Tubs and Simon in particular, he’ll get the job done with a smile and make sure you’re all set for good hot tubbing!

9 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Mark, thanks for the review. We are pleased to hear you are happy with our service. It's great that Simon made you feel totally at ease and got you up and running with confidence. Happy hot tubbing!

Valorada con 5 estrellas sobre 5

Fantastic experience from order to delivery

We recently ordered a custom made walk-on hot tub cover from Happy Hot Tubs.

The customer service and guidance throughout was fantastic and we love the final product.

I would highly recommend Happy Hot Tubs!

2 de junio de 2025
Opinión espontánea
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Respuesta de Happy Hot Tubs

Hi Alice, thanks for the review. We are pleased to hear you have been happy with our customer service. If you ever need any further guidance, please don't hesitate to get in touch. Happy hot tubbing!

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