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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I'm very frustrated with this service. I paid a premium thinking they would make it easier to file annual reports for our business in multiple states. Instead, they made it super complex and their w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's kind of a scary thing, picking a Registered Agent when you know very little about the organization. But Harbor quickly put my worries to bed! Their customer service is top tier and the agents a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This is honestly the worst company I have ever worked with. They don't answer in a timely manner. Charge WAY too much for their services. And when I asked them to file exemptions for our charitable re... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Gabrielle, our Customer Success Manager, has been fantastic to work with! She answers questions promptly, clearly has much knowledge and is able to explain how things work, and has a great customer s... Ver más

La empresa ha respondido

3,1

Medio

TrustScore: 3 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Highly Recommend them, Top Notch Customer Service

I was switching to Harbor Compliance for my Registered Agent service, as my current large company was doubling the price, and only gave me a one week heads up on the price increase. I did a search and found Harbor Compliance with good reviews. I utilized their "change of RA assistance" where they complete the paperwork for you, which was fantastic, since I was running out of time to switch. I also had to show proof to my previous company I used, that I had a new RA, AND that it was already changed at the Dept of State search! I contact customer service over the weekend through e-mail, and monday morning I had a response. They ended up expediting the process, since I was running out of time, and needed the proof on the State Dept website. It ended up being completed before end of day Monday, which I was so greatly appreciative of, as it needed to be done by Wed. Karen was super responsive, understanding, and won me over as a supporter of their company right away. I knew I made the correct decision to invest in their RA service PLUS have them handle the paperwork, to free up my time. I would highly recommend them for any of your business needs!

16 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your experience switching to Harbor Compliance was smooth and stress-free, especially given the tight timeline. It’s wonderful to know that our Registered Agent service and change assistance made a real difference, and that Karen’s responsiveness and support helped give you peace of mind. We’re honored to have earned your trust and truly appreciate your recommendation. We look forward to supporting your business for years to come!

Valorada con 5 estrellas sobre 5

For a small national nonprofit HC is the best!

For a small national nonprofit, it is SO difficult to maneuver the requirements for state registrations when all of them are very different. Harbor Compliance has been so helpful and patient to explain the processes and they help us so much. We really appreciate them as a partner to us so we can focus on our valuable mission.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you so much for your kind words! We understand how challenging it can be for small national nonprofits to navigate the varying state requirements, and we’re so glad our team has been able to support you through the process. It’s truly our privilege to help ease the burden so you can focus on the important work you do. We’re grateful for your partnership and look forward to continuing to support your mission!

Valorada con 5 estrellas sobre 5

Best New Account Rep.

For several years we had the most amazing account representation, before Harbor Compliance acquired Labyrinth. Since then, we have worked with three different account reps. LaToya has been on the account since the 5/29 and has been truly amazing. She is responsive, knowledgeable and pleasant to deal with.

10 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for your kind review and for your continued partnership through our transition. We're so glad to hear that LaToya has made such a positive impression—her responsiveness, knowledge, and professionalism truly reflect the level of service we strive to provide. We appreciate your trust in us over the years and look forward to continuing to support your organization with the consistency and care you deserve!

Valorada con 5 estrellas sobre 5

It's kind of a scary thing

It's kind of a scary thing, picking a Registered Agent when you know very little about the organization. But Harbor quickly put my worries to bed! Their customer service is top tier and the agents are friendly, knowledgeable and fast. No regrets here! Thank you Harbor Compliance for making our entrance in to the state of Virginia a delightful experience.

6 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you so much for your thoughtful review! We understand that choosing a Registered Agent can feel daunting, and we’re thrilled to hear that our team was able to put your mind at ease. It’s wonderful to know that our customer service and responsiveness made your entry into Virginia smooth and stress-free. We truly appreciate your trust and look forward to supporting your continued success!

Valorada con 5 estrellas sobre 5

Attentive to customers

Our Customer Success Manager is very proactive and responsive, and makes the compliance aspects very easy and streamlined.

5 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for your positive review! We are glad to hear about your positive experience with your Customer Success Manager. We look forward to continuing to support your organization in the future!

Valorada con 5 estrellas sobre 5

I have worked with Labyrinth for many…

I have worked with Labyrinth for many years. Francisco Guerrero has been a pleasure to work with.

5 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for your kind review and for being a valued client over the years! We’re so glad to hear that working with Francisco has been a positive experience. Your continued partnership means a lot to us, and we look forward to supporting you for many more years to come!

Valorada con 5 estrellas sobre 5

Our organization has had an outstanding…

Our organization has had an outstanding experience with Harbor Compliance. From the start, the transition of our state filings and registered agent services was seamless—handled with efficiency and care. A huge part of our positive experience is thanks to our incredible Customer Success Manager, Marissa Prieto. Marissa is exceptionally knowledgeable, responsive, and consistently goes above and beyond to support our needs. Whenever questions or issues arise, she’s right there with timely and helpful solutions. We truly value this partnership and highly recommend Harbor Compliance to any organization looking for reliable and expert compliance support.

4 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for such a thoughtful and generous review! We’re so pleased to hear that your transition to Harbor Compliance was seamless and that Marissa has been such a valuable part of your experience. We’re grateful for your partnership and your recommendation, and we look forward to continuing to support your organization’s compliance needs!

Valorada con 5 estrellas sobre 5

Harbor Compliance Review

The company I work for has been using Harbor Compliance for our charitable solicitation needs.
They have been absolutely wonderful, a pleasure to work with and always very helpful. Our account manager, Amen, has been such an asset and is always willing to go the extra mile to ensure all our compliance needs are handled. He is super attentive, detail oriented and incredibly knowledgeable. I would highly recommend any other organization in need of compliance support to give them a call.
If I could give them 10/5 stars, I would!!!

3 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for your positive review! We're thrilled to hear that your experience with Harbor Compliance has been so positive and that Amen has provided such exceptional support. His attentiveness, attention to detail, and dedication to your compliance needs truly reflect the level of service we strive to deliver. We’re honored by your recommendation and grateful to be your trusted partner in charitable solicitation compliance!

Valorada con 5 estrellas sobre 5

Our company is still in the "onboarding…

Our company is still in the "onboarding phases" with Harbor Compliance, and we are quickly seeing how knowledgeable, efficient, and trustworthy everyone involved is. Multiple states of registering for State authorities, licensures, etc. is in good hands with Harbor Compliance. We are confident in becoming and staying compliant in all states with their services. Their staff is always available to answer questions and very helpful.

3 de junio de 2025
Opinión espontánea
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Respuesta de Harbor Compliance

Thank you for your kind review! We’re so glad to hear that your onboarding experience has been a positive one and that our team has already made a strong impression. Navigating multistate compliance can be complex, and we’re proud to be a trusted partner in helping your company stay on track. We appreciate your confidence in our services and look forward to supporting your continued success in every state you operate!

Valorada con 5 estrellas sobre 5

The best help for license navigation

Our firm has used Harbor Compliance for years, and they have been of great service to us. They have always been available to answer questions and provide help with any difficult filings we've come across. Their portal is extremely useful, and the resources they offer make navigating the often confusing (and downright frustrating) world of license management so much easier.

In the past they helped us through a major change that required many filings across multiple states and agencies. Their assistance with this was invaluable, and now that we are nearing a point of having to do another such change, I am so glad to know I will have them to rely on for assistance.

The span of services they offer exceeds those of other companies we've used in the past, and their pricing is quite reasonable.

21 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Not only did they not provide the service paid for, they tried to invoice us for a SUBSCRIPTION to the service they never provided in the first place

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Harbor Compliance

Daniel, we're sorry that our service didn't meet your expectations. We do recognize that as a service business, our client's success is paramount, and we have thousands of satisfied clients. It sounds like there may have been multiple miscommunications throughout your engagement with us. We'll reach out directly to discuss further, but please don't hesitate to contact us in the meantime.

Valorada con 1 estrellas sobre 5

Harbor Compliance has poor customer service/follow up

I signed up with Harbor Compliance to form my NYS LLC. After giving my cc info, and filling out the subsequent co info and details related to how I wanted to handle the registered agent requirement I called the company with a question. They promised me some one would get back to me. No one ever did and now I am fighting to get my money back from them. I cannot recommend this company.

21 de octubre de 2023
Opinión espontánea
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Respuesta de Harbor Compliance

Rich, we're working with our teams and reaching out directly to resolve this matter immediately. Our goal is outstanding customer service, and we are committed to making this right.

Valorada con 5 estrellas sobre 5

Timely reminders.

Timely reminders.
Great customer service. You receive multiple reminders about upcoming activities and receive timely responses to inquiries. I have been using them for a few years and am quite satisfied.

9 de septiembre de 2023
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Respuesta de Harbor Compliance

Thank you, Aladim! We're glad that you're pleased with your service and look forward to continuing to work with you.

Valorada con 5 estrellas sobre 5

customer service

The customer service is great. My issues are resolved quickly and efficiently. The web portal is equipped with everything we need.

5 de septiembre de 2023
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Respuesta de Harbor Compliance

Thank you for the kind words, Jasmine! We're very happy to have the opportunity to work with you.

Valorada con 5 estrellas sobre 5

Worth It.

Harbor Compliance streamlines all of our registered agents into one platform. It's been transformational in saving us time and money. I like it that Harbor doesn't send me ads for additional products/services and I like the personal touch that I receive as a client.

4 de septiembre de 2023
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Respuesta de Harbor Compliance

Thank you, Abbigail! It's been a pleasure working with you!

Valorada con 5 estrellas sobre 5

Great customer service.

31 de agosto de 2023
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Respuesta de Harbor Compliance

Thank you for the kind words, Peggy! We're very happy to have the opportunity to work with you.

Valorada con 5 estrellas sobre 5

Ease of government filings

I appreciate having government filings presented to me in a timely way and knowing which ones are coming due and when. I sometimes find navigation complicated on some compliance items.

31 de agosto de 2023
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Respuesta de Harbor Compliance

Thank you Marjorie, we appreciate your business and your recommendation!

Valorada con 5 estrellas sobre 5

Harbor Compliance is the complete…

Harbor Compliance is the complete package! Their staff has made handling our non-profit compliances such a joy and not a job. I would recommend Harbor Compliance to all those in need.

31 de agosto de 2023
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Respuesta de Harbor Compliance

Thank you for sharing your experience with us, Tony. We wish you and your nonprofit continued success and look forward to supporting you along the way!

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