Quick , efficient and great product who has now supported m for a number of years when I needed it - thank you Harmoney !
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Consulta las opiniones de los clientes
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... Ver más
When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... Ver más
I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... Ver más
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Información sobre la empresa
Escrito por la empresa
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Información de contacto
Level 3/110 Customs Street West, 1010, Auckland, Nueva Zelanda
- 0800 427 666
- harmoney.co.nz
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Ha contestado el 66% de las opiniones negativas
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Really enjoyed completing the process…
Really enjoyed completing the process with Harmoney Finance. Clear communication, fast to respond, easy to fill out forms.
The process is well thought out and efficient for both the customer and Harmoney.
Competitive finance rates, Overall a Great experience
Quick and easy process and friendly and…
Quick and easy process and friendly and efficient service
Easy to deal with
Easy to apply and very helpful staff…
Easy to apply and very helpful staff who also followed up once the loan was approved.
Pleasant
The staff were really helpful and friendly and the whole process was easy.
Ive never had a problem when I've rung and spoken to the staff
Quick and easy to apply
Good, easy communication throughout the whole application process. There wasn’t anything that I didn’t understand while I was applying and once I accepted the loan. Instructions and advice were clear and concise.
Great Service
Great service and was kept in the loop all the way, great experience!
They are easy to talk to.and they…
They are easy to talk to.and they adjust so it would be manageable to return the payment. Awesome. Less stress in paying .
Fast and efficient communication
Fast and efficient communication. Friendly staff and overall great service. Have gone through Harmony a couple times already and would highly recommend
Simple and straightforward
Simple and straightforward to use and understand what was need.
I talked to different people who had…
I talked to different people who had different ways of handling my loan application. In the end I got the result I wanted.

Respuesta de Harmoney
So easy to submit a request and fast…
So easy to submit a request and fast response!
Excellent service with no hassle
I did not believe that my loan could be approved so fast. The service was excellent and it is unbelievable. It was not only easy to navigate online but also very quick and efficient response.
I would highly recommend Harmoney to anyone who want to get the best deal out there when having to borrow money.
Excellent Service
Excellent service, easy to apply. I always go back to Harmoney.
Ridiculous rates
Offered me a loan at 23.99% when other companies offered me the same loan at 10-11%. I can't see any Google reviews for this company, I wonder why???

Respuesta de Harmoney
info for customers…
Here is a copy on an email I just sent Harmoney..........
Your credit check system is dubious, your application process is antiquated, your unwillingness to provide a set interest rate is unforgiveable and corrupt, what is a ‘personalised interest rate’ it is bordering on illegal and corrupt and to set individual rates is dishonest, nobody else does this apart from loan sharks, A set rate needs to be mandatory! your customer communications and service is inadequate, your understanding of small business ABN tax and GST is inferior, your early positive response to applications is false, …………………… It appears that all the negative reviews (which are numerous) online are true, I will now join the cue and post as many negative reviews on as many sites I can find. For your information I have secured a consolidation loan today from one of your rivals at a set rate. You are no better than scammers.
I bet you don’t reply! Simply because you don’t care and you know what I am stating is all factual and true. I will ‘bag’ you lot to everyone I meet.

Respuesta de Harmoney
Komt afspraken niet na!
Een bedrijf dat verkeerde informatie verschaft via een derde. En zich daarna achter dit bedrijf blijft verschuilen.
Zal iedereen afraden om hier mee in zee te gaan.

Respuesta de Harmoney
I have found signing up confusing as someone inexperienced and trying to understand how these loan companies work before I pick a loan
I have found signing up and communicating with the customer service team rather confusing. I guess most people have a passport or ID when they sign up because they don't seem to have an issue like this often. At the time I didn't but when I got one recently, I went back to my account and in the details section it says any details you can't change, call us. I originally emailed them and it seemed to me that they basically said, you had to add details to the about you section to add ID info but that was confusing as it was locked for me. I eventually called them and somehow realised that it was because you HAD to apply for a quote first and add ID info that way for them to review. It will be unlikely I will apply for their services further as I found it confusing and I should have realised sooner what you needed to do. Perhaps the people I talked to were frustrated with me, I know I can be frustrating and perhaps they were also having a bad day or sick of people asking as I had. It was just confusing because the website pushed you to call them for answers but their team made it seem like I shouldn't have contacted them for info?

Respuesta de Harmoney
Harmoney were fine over $250,000 for…
Harmoney were fine over $250,000 for misleading consumers (referenced in the NZHerald). I tested their service offering a $1000 loan and was immediately declined. Avoid this service.
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