Listen to my tentative questions , gave me information and advice , offered alternative options that helped make up my mind ,gave me time to reach a decision . I did not feel pressured as the you... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The Speaker (the Boss?!) was brilliant, and along with the little animated video clips, made the Seminar fly! I have subsequently booked an appointment for one of your Consultants to visit my Aunt (... Ver más
I like the old used stamps and they are in good condition when they turn up. I also like the way they are presented. Presitation is everything. I also like the friendly phone service and hw they seem... Ver más
La empresa ha respondido
Your service has always been very efficient and helpful. Your staff are pleasant to deal with, in a non-pushy manner, and understand when I am unable, or prefer not, to take up your offers. Deliv... Ver más
La empresa ha respondido
Información sobre la empresa
- Vendedor de monedas
- también en la categoría
- Club filatélico
- Tienda de artículos coleccionables
Escrito por la empresa
Established in 2014, Harrington & Byrne specialises in collectable coins and stamps that bring history to life. From historic British issues to limited-edition commemoratives, our range offers collectors the opportunity to celebrate important anniversaries, explore their interests and build collections with personal meaning. We work with established suppliers, including private UK mints, independent coin dealers and official mints around the world, to source a varied selection of coins. Our range includes precious-metal issues and commemorative designs celebrating royal milestones, national events and significant moments in history. In 2015, we extended our expertise into stamp collecting with the launch of Harrington & Byrne Philatelics. Working with specialist UK stamp dealers, we offer items ranging from the original Penny Black, the world’s first postage stamp, to complete Great Britain definitive stamp collections and rare first-day covers. Our selection also includes limited-edition philatelic releases and contemporary Royal Mail issues, bringing together the heritage of British stamps and the appeal of new commemoratives. We introduced our Editions brand in 2019 to help collectors mark national events and anniversaries through specially selected coin issues. It reflects our belief that a collection can tell a story, preserving the people, achievements and occasions that matter to its owner. Whether you are discovering collecting for the first time or adding to a longstanding collection, Harrington & Byrne brings together historical interest, craftsmanship and the pleasure of finding something special. We value the relationships we build with our clients and welcome their feedback as we continue to develop our range and service.
Información de contacto
17 Hanover Square, Mayfair, London , W1S 1BN, London, Reino Unido
- 0800 038 5370
- customerservices@harringtonandbyrne.co.uk
- harringtonandbyrne.co.uk
4,8
Excelente
2 mil opiniones
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Very polite and genuine person on the…
Very polite and genuine person on the telephone. Who also informed me about the other coins available to buy.
However confused to see different numbers on how many coins have been minted on different sources for the same product / coin.
On emails, verbal and written text on description given in presentations coin box!
15 de abril de 2026
Respuesta de Harrington & Byrne
Dear Frank,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Phoned daily for 2 weeks excluding…
Phoned daily for 2 weeks excluding Sundays trying to sell me something. Nice items but way over priced. Cheaper to buy on eBay etc for half the price.
15 de diciembre de 2025
Respuesta de Harrington & Byrne
Dear Mrs Barker,
Thank you for your review.
We have reviewed your account and, based on our records, your last purchase from Harrington & Byrne was in June 2025. We can also confirm that the last telephone contact attempt from us was in October 2025. On that basis, the activity described in your review does not appear to relate to our company.
It may be that this review was intended for another business?
However, if you would like to discuss this further, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk and we will be happy to assist.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Peter,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Excellent customer service
Excellent customer service. Agent listened and guided me through the purchase process and made it very simple. Exactly how it should be done. Every process should be conducted using the KISS method. Thank you for making my purchase simple and enjoyable.
Regards
Maurice Hobin
6 de abril de 2026
Respuesta de Harrington & Byrne
Dear Maurice,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
The item was delivered very quickly and…
The item was delivered very quickly and it was packed securely. I was very pleased with the Item, the condition is great 5 stars to Harrington & Byrne.
15 de abril de 2026
Respuesta de Harrington & Byrne
Dear Raymond,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Wasn't too sure at first but after…
Wasn't too sure at first but after months of contemplating I finally bought from harrington and byrne and was pleasantly surprised at how good of a company they are..well chuffed with purchased items and great value..shout out to the customer services 👏.
31 de marzo de 2026
Respuesta de Harrington & Byrne
Dear Charlie,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Debbie,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Nicoli,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
A great present
This was a one-off purchase as a Christmas present for a friend. It ticked all the boxes for a newly-converted collector and was the right price. It arrived promptly in a rather nice folder, which will enhance the gift.
Good value; great service. If only all presents were so easy to sort out!
20 de marzo de 2026
Respuesta de Harrington & Byrne
Dear Stephen,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Ian,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Good quality and professional advice…
Good quality and professional advice from the team
8 de abril de 2026
Respuesta de Harrington & Byrne
Dear Collin,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
A great company and great products.
8 de abril de 2026
Respuesta de Harrington & Byrne
Dear Rosemary,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
I did not like the constant telephone…
I did not like the constant telephone calls trying to get me to buy, buy, buy! I ordered what i wanted and could afford.
8 de abril de 2026
Respuesta de Harrington & Byrne
Dear Mr Turton,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you were unhappy with the contact you received. We have double-checked our phone records and can confirm that we have only one record of a call to you, made on Wednesday 8th April at 15:55.
We hope this clarifies matters and offers some reassurance. Should you need any further assistance, please feel free to contact our Customer Services team on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Taking of the order was quick and easy…
Taking of the order was quick and easy and young man on the phone was excellent and friendly. Since ordered had no communication about order. Don’t know when it’s coming. How long before it will be here. No e-mail confirming my order. Disappointing. Now had contact explaining so all good. Well done Louis still a very pleasant person to deal with now I got your name. Looking forward to receiving my order. Thank you
2 de abril de 2026
Respuesta de Harrington & Byrne
Dear Carol,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
I received what I was told I was going…
I received what I was told I was going to receive
27 de marzo de 2026
Respuesta de Harrington & Byrne
Dear Michael,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Malcolm,
Thank you for taking the time to leave your feedback.
We would like to reassure you that your order was initially raised on our system by our Out of Hours team on Friday 27th March, but no payment was attempted or taken at that time. We then spoke with you on Monday 30th March to process payment and complete your order. To confirm, only one payment was ever attempted and taken.
We hope this explanation provides reassurance and peace of mind. Should you need any further assistance, please feel free to contact our Customer Services team on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Did not receive what I requested as… will keep the cover I have received, I do not require a refund.
Did not receive what I requested as advertised.
13 de marzo de 2026
Respuesta de Harrington & Byrne
Dear Mr Frooms,
Thank you for taking the time to leave your feedback.
We are very sorry that you did not receive the exact Concorde cover you originally ordered as advertised. The 50th Anniversary of Concorde Brilliant Uncirculated 50p Coin Cover proved exceptionally popular with collectors and sold out very quickly, both through Harrington & Byrne and at Royal Mail.
We fully understand your disappointment and apologise for any frustration caused. As part of our commitment to customer satisfaction, your purchase is covered by our 30-day money-back guarantee, and we have contacted you directly by email with a proposed resolution for your consideration.
Thank you for your understanding. We genuinely appreciate your feedback, and we hope to have the opportunity to restore your confidence and serve you better in future.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Peter,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Respuesta de Harrington & Byrne
Dear Mark,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
Excellent service from start to finish
Excellent service from start to delivery. This was a present for my Father who really enjoyed.
30 de marzo de 2026
Respuesta de Harrington & Byrne
Dear Todd,
Thank you for taking the time to review our business; we appreciate your positive feedback!
If you require further assistance, please contact us on our freephone number 0800 038 5420 or via email at customerservices@harringtonandbyrne.co.uk.
Best wishes,
The Harrington & Byrne Customer Service Team
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