Harry Benmore Mattress Maker  Opiniones 230

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the start it was excellent service. Having visited the store we were guided by an attentive and helpful sales advisor who helped us make our decision. From ordering to delivery was little over... Ver más

Valorada con 5 estrellas sobre 5

Amazing service from start to finish. Friendly staff, prompt replies and good advice given. Mattress arrived sooner than predicted and I have slept extremely well since. I would recommend this compa... Ver más

Valorada con 5 estrellas sobre 5

We desperately needed a new mattress after buying a mattress in a charity shop when we returned from living overseas for twenty years. Came across Harry via an internet search, and his website sug... Ver más

Valorada con 5 estrellas sobre 5

The whole experience with Harry Benmore has been fantastic he went out of his way to help me find the right mattress for me. The ordering and delivery process was seamless and the delivery team were p... Ver más

Información sobre la empresa

  1. Colchonería
  2. Tienda de colchones

Escrito por la empresa

Hi I'm Harry. All of my mattresses are proper mattresses that are properly priced, handmade here in the UK. They don't come rolled up and stuffed in a box like those foam mattresses online. They don’t come with silly price tags like the ones you find in a chain store showroom. My mattresses are delivered to you direct from the factory. Take a look at my website, you’ll find my mattresses to be twice the quality of the online brands and half the price of the chain stores. Delivery is free by a two-man courier service and I offer a full warrantee and 100 day sleep trial. So if you hate it, Ill change it or take it back for a full refund – it’s no problem. Get in touch when you need a new mattress and if you are confused as to which mattress is best for you then message me and we can figure it out together. Harry x


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Amazing service from start to finish

Amazing service from start to finish. Friendly staff, prompt replies and good advice given. Mattress arrived sooner than predicted and I have slept extremely well since. I would recommend this company to anyone

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely delighted with your service…

Absolutely delighted with your service beginning to end . Michael organised for our old mattress to disposed of as I mistakenly didn’t request it although I thought I had . The mattress is lovely and comfortable we are definitely sleeping a lot better thank you

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Alpacca mattress

From the start it was excellent service. Having visited the store we were guided by an attentive and helpful sales advisor who helped us make our decision.
From ordering to delivery was little over one week and the delivery team were faultless. They collected the old mattress and set in place the new one.
It has proven to be a first rate purchase, the bed is very comfortable. I would recommend to anyone that asks.

6 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole experience with Harry Benmore…

The whole experience with Harry Benmore has been fantastic he went out of his way to help me find the right mattress for me. The ordering and delivery process was seamless and the delivery team were polite helpful and respectful. I chose the silk and cashmere mattress medium/soft. It is so well made and I have been sleeping on it for 1 week now, it is gloriously comfortable and even in the extreme temperatures we've been having I've slept well. Thank you Harry. It is fantastic that Harry and his team are producing such a great British product.

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We found buying a mattress on line…

We found buying a mattress on line rather daunting so when in the area we were able to visit Harry’s shop. We found him and his team very helpful. No pressure, answered our questions as and when and left us to try the mattresses without hovering around us.

It was explained that as they are an online company and sell direct to the public we wouldn't be able to buy a dual tension mattress or even a zip and link mattress of different tensions as it would be a bespoke order wouldn't comply with the law. We could however buy two single mattresses of different tensions but they would only be 6' 3" inches long whereas we wanted 6' 6".

In the end we bought the Alpaca super king zip and link and hope the tension suits both of us. However Harry pointed out his guarantee of exchange or money back which I hope we don't have to fall back on.

The reason we went for the zip and link is because we are getting older and find turning a king size mattress is too much for us. Also if anything happens to either of us we will be able to use one half as a single bed.

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We desperately needed a new mattress…

We desperately needed a new mattress after buying a mattress in a charity shop when we returned from living overseas for twenty years.
Came across Harry via an internet search, and his website suggested what should be the ideal mattress, and that turned out to be the case, ordered and delivered in a week.
Slight hiccup with the delivery guys who couldn’t get our mattress up the stairs to our second floor apartment, they wanted to take it away, before l had chance to call Michael, one of the team made contact and arranged for a “man with a van” to bring our mattress upstairs, which he did in five minutes.
Absolutely delighted with our mattress, thanks very much.

15 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing….

Amazing….. Best decision ever …. I had read reviews and was pleasantly surprised to see everyone raving about it … I contacted Harry as we needed mattresses for all our rooms and after speaking to him I was so confident that even without visiting the showroom I placed my order … best night sleep in ages we got alpaca, silk n cashmere and regular singles they all are amazing exactly want we needed …. The best bit is their customer service they don’t rush you Harry understood exactly what I wanted and his recommendations were spot on …. Even though due to an issue with the mattress for the trundle cause I made a mistake with the measurements Harry was kind enough to get it collected and offer me a full refund now that’s what I call winning your customer…. I know I will be recommending the company to everyone and when it’s time to replace the mattress In the one room left we will be ordering from them for sure …. Thank you so much….. that is why I take my business to a family run businesses cause the chains can’t beat the passion you see in each product sold by them.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great mattress from a great team!

Received the Silk and Cashmere medium firm mattress only 2 weeks after placing the order. At first I thought the mattress was a bit too firm compared to our old one but wanted to give it a chance for us to get used to it, it's been 5 nights now since delivery and we absolutely love it, it is firmer than our old one but a lot more comfortable, I have back and hip problems and can already feel my back isn't as sore in the mornings.
A great experience dealing with Harry and his team, from the original advice given from Harry on what mattress would best suit for our size, weight and sleeping position, to actually receiving the mattress from the delivery team. Overall a great experience and a great mattress.

20 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An absolutely first class service from…

An absolutely first class service from this company they really are
and really do exactly what they say on the tin!
Highly responsive professional and organised and pulled out every stop in order to get My Super king-size mattress Into my bedroom.
And the mattress itself is amazing quality
I will definitely be ordering again once I decide on my next bedroom fit.
I would highly recommend this company to anyone who needs a new mattress,
completely genuine company you can’t go wrong with these guys.

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a great experience

Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excellent. Wonderful comfy bed. Highly recommend.

18 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Thank you Jen!! :)

Valorada con 5 estrellas sobre 5

Cannot fault these guys!!

Cannot fault these guys!!! Helped find exactly what I wanted (I am picky!) and were so lovely. Just had the bed delivered and the delivery guys were FANTASTIC!!! Thankyou so much guys. I am hoping for a full 12 hour sleep 😁😁😁

18 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Brilliant, thanks Helen :)

Valorada con 5 estrellas sobre 5

Love my new mattress

I kept seeing the adverts and after reading so many positive comments from the posts I decided to buy from Harry. I was nervous about buying a mattress that I hadn't tried before, but spoke to Harry and he was really helpful and asked questions to make his suggestions.
I ordered the Hybrid Pro and although it was great, I swapped yesterday to the firmer one and it is now perfect. This was done smoothly and quickly with no issues. I'm so happy with it and I got a blue light discount on the price too. The customer service is brilliant, thanks Harry .

12 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Glad you got sorted, thanks Jenny! :)

Valorada con 2 estrellas sobre 5

Disappointed

My mattress didn’t arrive after 2 apparent attempts to deliver over a 5 week period. I had to chase for updates where I would have expected a bit more (at least something) communication from the business with these kind of delays. For full transparency the delivery was to N.I though I was assured this wouldn’t be a problem. Frustrating experience having to go through the process of finding a new option after this much time waiting.

1 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Hi Seamus,

Yes, apologies again for the experience you had at the hands of our courier partners. As stated on our website, we do not offer delivery to Northern Ireland. When you got in touch to request delivery to Antrim, we had recently completed two NI deliveries for customers who were keen to own Harry Benmore mattresses. Despite the increased delivery charge to us, we made an exception based on that recent success and offered free delivery in case of any issues. Our courier partners appoint third party carriers for offshore deliveries with whom we have no direct contact. Unfortunately, the mattress was misplaced after having been released from our factory, a rare label scanning issue made more likely by the multi-handling nature of offshore deliveries. Sharing your frustration, we immediately put a new mattress into production and issued you a 10% refund as well as a free mattress protector. Much to our embarrassment, and some 5 weeks after your original order, the same issue occurred again. We acknowledge that as we appoint them, we must accept ultimate responsibility for the shortcomings of our courier partners and our delays in updating you. For this we apologise sincerely. One missing mattress is incredibly rare, a second exposes a significant flaw in our courier’s NI delivery process. As a result, we have suspended all deliveries to NI until there is enough demand to justify us appointing a Northern Irish carrier directly, thus retaining control over logistics.

Apologies again Seamus, we very much hope for the opportunity to redeem ourselves one day.

Valorada con 5 estrellas sobre 5

Brilliant!

Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weekend! Ordered a medium firm which was promptly made and delivered - but we found it a little too firm. Told Harry - no probs, swapped for a medium with which we are very happy. Mattresses delivered to our 3rd floor bedroom even though it was a bit of a struggle. The whole experience has been brilliant. Cannot recommend highly enough!

10 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Excellent, thanks John!

Valorada con 5 estrellas sobre 5

So comfy... excellent construction

Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that extends beyond the price point. I shall be ordering another for the spare bedroom. Paying for the disposal of my old mattress was an added bonus. Money extremely well spent!

3 de junio de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Thank you!! :)

Valorada con 5 estrellas sobre 5

Great mattress, excellent service.

We couldn’t be happier with our experience with Harry Benmore Mattress Maker. From start to finish, everything was seamless. The ordering process was straightforward and hassle-free, and the mattress itself represents fantastic value for money.
The quality is outstanding — you can really tell it’s been made with care and craftsmanship. So far we have found it incredibly comfortable and feels built to last.
Delivery was smooth and well-organised, with no issues at all. What really stood out, though, was the customer service. It was absolutely exemplary — friendly, responsive, and genuinely focused on ensuring a great experience.
Highly recommended 😊

28 de mayo de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Thanks so much, Ali

Valorada con 5 estrellas sobre 5

Excellent mattress and customer experience

We recently purchased the Alpaca Soft/Medium mattress from Harry Benmore, and we honestly couldn’t be happier.

After ten years with our previous Mammoth mattress, we were ready for something new but wanted to make the right choice. When we contacted Harry and explained exactly what we were looking for, he personally sent us a voice note with his recommendation. That level of personal service is so rare these days, and it made such a difference.

The mattress itself is absolutely amazing. It is incredibly comfortable, beautifully supportive and has exceeded our expectations. Harry has also been kind enough to advise us on the type of bed base he would recommend for his mattresses, which was really helpful.

Amazing mattress, awesome customer service and a genuinely personal approach from start to finish. Highly recommended.

8 de mayo de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Thank you Wendy

Valorada con 5 estrellas sobre 5

We received great all round service.

We received the mattress on the date we were told it would arrive. We ordered a medium firm mattress but found it was much too firm for us. Told Harry he said no problem they would exchange it for the medium soft mattress. Which they did. New mattress is just right. Great service…couldn’t fault them.

23 de abril de 2026
Opinión espontánea
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Respuesta de Harry Benmore Mattress Maker

Glad we got it sorted, thanks Sandra

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