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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When I got my Heatpump installed a year ago I was very nervous about running it and thought I would almost certainly get it wrong. Then all of a sudden along came Havenwise and took it all over and t... Ver más

Valorada con 3 estrellas sobre 5

There has definitely been teething problems. The first three days seemed to go okay but then we had no heating for two days and then 20 hours with the heating full on. To their credit Haven Wise ident... Ver más

Valorada con 5 estrellas sobre 5

I was pretty ignorant about how to set up my air source economically. I had a choice of either learning to tweak it myself, mastering all the complexities or simply paying a small amount to money to h... Ver más

Valorada con 5 estrellas sobre 5

I've been using Havenwise for well over a year now. It makes running out heat pump remarkably simple - I'm not sure I'd want to return to the complex Vaillant controls! Especially like how it now auto... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas

Escrito por la empresa

The Havenwise app is an easy-to-use control and optimisation system for your heat pump. Users can connect their heat pump in just a few minutes, no installer needed! Our app connects directly to internet-connected Vaillant, Mitsubishi and Samsung heat pumps, so most users need no extra hardware. The Havenwise app automatically learns how your home heats up and cools down. Smart software takes into account your energy tariff, local weather, and your comfort to keep your home warm and water hot for the lowest possible bill. The Havenwise app also works great with time-of-use tariffs to shift your heating out of expensive peak periods and into the cheapest times of day. For homes with solar panels, our app can shift usage to warmer and sunnier periods. For batteries, time-of-use optimisation can be toggled on and off depending on your preference, to take advantage of tariffs or keep your heat pump running low and slow for maximum efficiency.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

It just works..

I've had Havenwise for several months and started using it in the hope that it would simplify my heatpump control and reduce to focus I needed to manage the system on a daily basis. Previously I'd been making regular changes to when the system ran to take advantage of Agile / Cosy pricing. Id also struggled to find the right settings (experimenting with weather compensation and fixed flow). Since starting to use Havenwise temperature fluctuations have been less, I've seen a slight increase in efficiency and as importantly things just work in the background with less effort and attention on my part.

Support is on hand when I need it and to date the response has been quick and helpful

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

HavenWise made ASHP control easy

I used HavenWise over the winter period to manage my 5kw Samsung heat pump. I have underfloor heating, and a very efficient house and found that running without HavenWise my pump would short cycle. HavenWise solved my short cycling issue and kept my house at a constant temperature without me having to fiddle about with any settings.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m loving Havenwise

I’m loving having Havenwise on my heat pump, not only does it manage the Octopus Agile Tariff for me it is so easy to use, better than the manufacturer controls. I can sit back and not have to think about my heating at all, even when we need a hot water boost after a rugby training session, easy, literally the press of a button on my phone. The team were awesome when I (stupidly) changed broadband providers and had to reconnect it all…on a Sunday afternoon! I also like having an idea of how much the heat pump is using daily, it’s reassuringly low and means you don’t worry about ‘is my system running efficiently’. Quite simply, I love it.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Havenwise makes better decisions

I find that Havenwise makes way better decisions than the standard controls from my heat pump. Which means we are always comfortable in the house when we need to be. No complaints throughout this winter, highly recommended.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great app that has saved me…

What a great app that has saved me loads of cash and given me a very comfortable home. The support from Havenwise is second to none. They reply to emails within a day, and the responses are spot on if you have any issues. I have a valiant heat pump, and it took me 5 minutes to set everything up.
Highly recommend.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Havenwise makes Daikin Heat Pumps simple to use!

We've been using Havenwise to make managing our Daikin Air Source Heat Pump and Hot Water Tank easy.

The controls to heat pumps are typically impenetrable, but Daikin makes it as simple as telling it how warm you want your house and hot water, on what schedule, and Havenwise then works out the most efficient time to program your heat pump. It also takes into account weather, on a day to day basis, as well as cheap time of use energy tariff's such as our Octopus Energy Go setup.

The team at Havenwise have been really helpful and supportive to us as we onboarded with their service. The app is easy to use, setup is simple, and it all just works. Thanks, Havenwise!

10 de febrero de 2026
Opinión espontánea

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