Thank you for your review.
Firstly, we reject the suggestion that our organisation is a “scam”. We operate transparently, communicate our policies clearly, and support a large number of learners successfully through our courses and have done since the 1930s.
All learners are provided with a 14-day cooling-off period, during which they may cancel without notice. After this period, cancellations remain possible, subject to a two-month notice period, as clearly outlined in our terms and conditions and agreed to at enrolment.
Any payments processed are in line with the enrolment agreement and the notice period in place at the time of any cancellation. We encourage learners to contact us directly regarding their account, and we are always happy to clarify our processes. We value feedback and take all concerns seriously.