For their good web page, speed of response, fair price and apparent high quality I cannot fault HCL. The items are fitted by not yet tested (a part of a longer restoration) but I have flared the fuel... Ver más
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Consulta las opiniones de los clientes
Got some new clamps for my Landrover cooling system. All good quality and fast delivery
I ordered a few heavy duty Mikalor clamps and they arrived within a couple of days. The clamps are excellent. Good price, product and prompt delivery. Thoroughly recommend HCL.
La empresa ha respondido
It's a needle in a haystack job to find a company that a has real person who knows what they're talking about on customer support. I massively appreciate Peter taking the time to explain technical... Ver más
Información sobre la empresa
- Proveedor de equipos industriales
- Asesor industrial
- Empresa de diseño industrial
- Fabricante de partes para maquinaria
Escrito por la empresa
HCL Fasteners Ltd are specialists in the design and manufacture of Polymer Hose Clamps and Banding Products. These products include the Herbie Clip & Ezyclik-P Nylon Hose Clamps, the Plastic Worm Drive Product, Smart Ties & Smart Band composite polymer Banding products. In addition to their own products HCL Fasteners Ltd also distribute a wide range of other hose clamps representing well know manufacturers across the world including Mikalor for their ASFA & Supra ranges, Rotor in the USA for its Constant Tension Clamps, Oetiker for its Ear Clamps & Jubilees for its Worm Drive Hose Clamps. HCL are experts in Hose Clamps – We are on hand to help you with your Hose Clamping needs.
Información de contacto
Clamping House, First Avenue, Westfield Industrial Estate, Radstock, BA3 4BS UK, Bath , Reino Unido
- +44 (0)1761 417714
- sales@hcl-clamping.co.uk
- hcl-clamping.co.uk
4,8
Excelente
49 opiniones
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As on the can
5 de septiembre de 2024
Respuesta de HCL Clamping
We really appreciate the review, thank you very much
They spam you once you buy from them!!
5 de septiembre de 2024
Respuesta de HCL Clamping
Hi Charmaine
Thank you for the orders and sorry you are not liking the review requests. We are a small family business, just doing what all online vendors do by asking our customers to share their experience of the service they received when using us.
From checking, you have been sent one google product review request on the 28th of August and you have been sent 2 service review requests today by Trustpilot.
It looks like it sent out two review requests, one for each order as two orders were made on the same day.
I will try and change this so it does not happen again or to anyone else and I can confirm from our end this was not set up to spam or annoy anyone, its a new system and we are getting used to its intricacies.
It would be really appreciated if you can remove this 1 star review, it will only cause us harm and as mentioned there was no intention to spam you, its just the result of the system seeing two orders and then sending a request for both, which we will now try and stop from happening.
Apart from this issue, was everything else okay with your orders and delivery?
Thanks again for the orders and understanding. we really had no intention of spamming you so can only apologise for the double review request.
EDIT: Hi Charmaine, just checking if you would mind removing or amending the review you left us. We replied to your review initially, did you get a chance to read it? Just to say, it may seem trivial but to a small family business, the bad review could cause us a lot of damage which I am sure you don't really want considering the issue was just technical, based on you making 2 separate orders on the same day which then the Trustpilot system sent out 2 review requests. Thanks again for the orders and sorry to reach out to you on this.
Great product and super fast delivery.
9 de septiembre de 2024
Respuesta de HCL Clamping
Thank you for taking the time to review us, most appreciated
Respuesta de HCL Clamping
Thank you so much for the great review :)
Perfect thanks measured what I needed…
Perfect thanks measured what I needed clamp was spot on thanks hcl
6 de septiembre de 2024
Respuesta de HCL Clamping
Hi Lee, thank you so much for the great review, we really appreciate it!
Brilliant
Brilliant company ordered some clamps came the day after as described wasn't sure with how little reviews they had and never heard of them but they were bang on
18 de abril de 2024
Opinión espontánea
Fantastic, well informed customer service
It's a needle in a haystack job to find a company that a has real person who knows what they're talking about on customer support.
I massively appreciate Peter taking the time to explain technical aspects of different materials available, longevity and application.
It's been a while since I've gotten this level or service from any company (and we're talking a pretty small order).
Can wholeheartedly recommend and would buy from them again. Thanks!
22 de agosto de 2023
Opinión espontánea
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