Cheyenne was extremely helpful in taking care of a change to my account. Knowledgeable, easy to understand (!), and has a great sense of humor. Everything you'd like with customer service, which is... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Ashli made the conversation pleasant and answered all my questions regarding a possible move to another state and how I can take my policy with me. She also provided some guidance on safely transport... Ver más
La empresa ha respondido
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the webs... Ver más
La empresa ha respondido
It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de seguros
- también en la categoría
- Agencia de seguros de automóviles
Escrito por la empresa
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Información de contacto
250 Century Parkway Suite 425, 08054, Mount Laurel, Estados Unidos
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Agent was extremely knowledgeable…
The Agent was extremely knowledgeable and friendly. That always makes it easier on a customer upon not knowing all the information.
8 de abril de 2026
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I had such a smooth and wonderful very…
I had such a smooth and wonderful very helpful I couldn’t be happier. Thank you
19 de marzo de 2026
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Cancelled me without notice!!
Cancelled me without notice!!! After 30 years of NO claims!!!! Bad!!!
3 de marzo de 2026
Respuesta de Heacock Classic
Thank you for feedback. We understand the frustration you may have felt in this situation. If you would like to further discuss this, please feel free to reach out and we can review your account with you.
Classic Car Insurance
Ashley was very helpful getting my insurance policy written.
19 de marzo de 2026
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ok service.
Great on the phone service but a little slow getting my cards emailed to me.
17 de marzo de 2026
Respuesta de Heacock Classic
Thank you for the feedback. We apologize for the delay in receiving your id cards, however we are pleased to hear that you overall enjoyed your experience. If there is anything we can do to further assist, please don't hesitate to reach out.
Easy to get hold of person I need to…
Easy to get hold of person I need to talk to and he was professional and understanding what I needed
3 de marzo de 2026
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Same friendly representatives and…
Same friendly representatives and prompt service
3 de marzo de 2026
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Fast and easy setup
My agent Dylan was excellent. He made the transaction easy and straight forward. Heacock is a reputable insurer so I don't expect any issues. I am very satisfied with Heacock.
10 de marzo de 2026
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great experience
The experience was super smooth. Ashley was thorough, patient and very friendly . Would highly recommend to anyone who needs help choosing classic car insurances.
9 de marzo de 2026
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
He annswer all my questions?
26 de febrero de 2026
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Jill the agent I worked with after I…
Jill the agent I worked with after I bypassed the automated system was great! Couldn't have had a better experience but their automated system is terrible! They really need to get a better system. I have used Heacock for 20 years and this was my worst experience until I finally got ahold of Jill.
3 de marzo de 2026
Opinión espontánea
Respuesta de Heacock Classic
Thank you for sharing your experience with us. We’re glad to hear that once you reached Jill, she was able to provide such outstanding assistance.
We do apologize for the frustration you experienced with our automated system. We understand how disruptive that can be, especially when you’ve had many years of positive experiences with Heacock. Your feedback is important and helps us identify areas where improvements are needed, and we’ll be sure to share your comments with our team.
Thank you for your patience and for giving us the opportunity to assist you. Please don’t hesitate to reach out if we can help with anything else in the future.
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I bought insurance on 2 926 the seller…
I bought insurance on 2 926 the seller backed out of the deal I requested cancellations 2 weeks later no no response already signed an e-document canceling the insurance and they're still have not refunded me my money I am really upset
14 de febrero de 2026
Respuesta de Heacock Classic
Thank you for reaching out, Michael. We are sorry to hear that your deal fell through on the vehicle you were hoping to purchase. We also apologize for the inconvenience with canceling your policy. We have sent your message along to have this looked into. In the meantime, please don't hesitate to reach out to us.
Quick and very pleasnat
13 de febrero de 2026
Respuesta de Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Steve was very easy to speak and work…
Steve was very easy to speak and work with. Great representative for Heacock and looking forward to new policy.
5 de febrero de 2026
Respuesta de Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
My call was taken quickly
My call was taken quickly. The changes I needed were done correct with friendly customer service.
4 de febrero de 2026
Respuesta de Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Keep up the good work!
20 de enero de 2026
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
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