Cheyenne was extremely helpful in taking care of a change to my account. Knowledgeable, easy to understand (!), and has a great sense of humor. Everything you'd like with customer service, which is... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Ashli made the conversation pleasant and answered all my questions regarding a possible move to another state and how I can take my policy with me. She also provided some guidance on safely transport... Ver más
La empresa ha respondido
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the webs... Ver más
La empresa ha respondido
It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de seguros
- también en la categoría
- Agencia de seguros de automóviles
Escrito por la empresa
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Información de contacto
250 Century Parkway Suite 425, 08054, Mount Laurel, Estados Unidos
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Outstanding employee
The employee, Jill, exceeded my expectations. She stayed on the phone with me until my problem was resolved. She has a calm, reassuring voice and made me feel as though she truly cared about me as a customer and as a person. She is outstanding.
8 de octubre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Michelle was knowledgeable and efficient
Michelle was knowledgeable and efficient
8 de octubre de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Mr. Coates
Mr. Coates was extremely helpful in getting us the right kind of coverage. He was very thorough, going step by step on what would fit our needs. Our son-in-law had recommended Heacock Classic and we were very happy that he did.
8 de octubre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Ryan was extremely helpful and I…
Ryan was extremely helpful and I couldn’t be more pleased with the service he provided.
30 de septiembre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Excellent customer service
Excellent customer service, quick and easy sign up.
25 de septiembre de 2025
Respuesta de Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Great customer service
Ryan was patient, understanding and very helpful as I changed my coverage from one state to another. Hope to visit with him if I have another need to call.
22 de septiembre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Simple, easy and friendly customer service
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready to go.. she asked me all the general questions, my information told me the effective time it would be in effect and within a few mins I was done.
Very professional, courteous and knowledgeable in what she does for Heacock. Thank you again!!
12 de septiembre de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Victoria was friendly and very helpful…
Victoria was friendly and very helpful through the process.
6 de septiembre de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Change of state for my policy.
Other than the long wait to get to talk to someone, the people I talked to were very friendly and professional.
8 de septiembre de 2025
Respuesta de Heacock Classic
Thank you for your feedback. We’re glad to hear our team was friendly and professional once you connected with them. We also understand how frustrating wait times can be and truly appreciate your patience as we work on improving that part of the experience.
Kristi is personal and professional
Kristi is personal and professional! Easy to talk too and handled the process with ease. I'll be insuring more of my classic autos with Heacock soon.
4 de septiembre de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Great experience on the phone
Great experience on the phone. Can’t remember who I talked to but she was extremely helpful!
4 de septiembre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Communication with agent was great.
4 de septiembre de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Easy on application process
Easy online application process. Followed up with final specific questions and comments the following day. Special thanks to Agent Tammy Bugna for her courteous and professional help. Was referred by numerous close friends that are insured by Heacock.
2 de septiembre de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Very Professional!
Very Professional!
Great listener
Easy to understand
Courteous and friendly!
Thank you
Armando Hernandez
28 de agosto de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
They walked me through any questions I…
They walked me through any questions I had, Great Customer Service & a pleasure to deal with.
18 de agosto de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
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