I ordered two grinders around Tuesday, and now I’m sitting here Saturday morning still looking at “On Its Way to USPS.” USPS hasn’t even received the package yet. Then I found out their shipping... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought two Human Grade Cauldron Flower Bowls. They said, "Made from high-quality borosilicate glass, it offers durability and a secure fit for smooth, consistent airflow." It is not true. Both b... Ver más
I should have read reviews before I ordered, silly me.l. If you want to receive product in a reasonable amount of time (less than one month) I suggest shopping elsewhere. I cancelled payment after the... Ver más
La empresa ha respondido
Very low-quality glass, Bought a "Ash Catcher" the glass was so weak the inter percolating unit gave out & broke off causing all the arms to break. Never dropped it the outer glass is still perfect.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de vaporizadores
- también en la categoría
- Tabaquería
Información proporcionada por diversas fuentes externas
The universe's best online head shop is Headshop; period. We feature a best-in-class selection of glass pipes, bongs, vaporizers, dab rigs, and other smoking accessories. Our customer service is second to none so no matter what you need, our staff can help...
Información de contacto
101 West Chesapeake Avenue 101, 21285, Towson, Estados Unidos
- 8004208990
- customerservice@headshop.com
- headshop.com
1,9
Malo
235 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Product was as described and shipped…
Product was as described and shipped promptly. Good vendor
13 de julio de 2022
Respuesta de Headshop
Hi Craig, it is great to hear that our product satisfied you. Keeping our customers happy has always been our top goal. Thank you so much for the fantastic review! We appreciate you!
10/10 glass on the 16mm bong i…
10/10 glass on the 16mm bong i bought+the bowl piece is solid too. they’ve both casually fell out of my hands and nothing has broken so far
10 de julio de 2022
Respuesta de Headshop
Hi Kys, so glad you enjoyed the Bong. The quality of this product is indeed superb. Thank you for your feedback and for choosing Headshop!
Respuesta de Headshop
Hi Raelynn, we're pleased to know that your experience with the product was a good one! We appreciate the 5-star review. Thank you!
my package still hasn’t came
my package still hasn’t came and i ordered it 23 days ago
7 de julio de 2022
Respuesta de Headshop
Hi Daniel, thank you for your time leaving this feedback. We are sorry to hear that your order didn't come for weeks now. As we continued communicating with you, your order has been shipped, and informed you that we do not have control of the order once it has been passed on to the courier. We are saddened that you did not wish to have a replacement and want to get a refund instead. We have refunded you the full amount of your order and sent a confirmation. Please feel free to reach out to us at +1 888 693 3844 or customerservice@headshop.com if you still have concerns. Thank you!
Never came
I placed an order on May 4th of the Cali Crusher 10” Beaker and it is now July 6th and I still haven’t received it.
7 de julio de 2022
Respuesta de Headshop
Hi Andromeda, we are sorry that you haven't received your order. We are happy to clarify.
We contacted you on May 06, 2022, to advise the status of your order, and we haven't received any response up to now. Your voicemail is also full and we can't leave a message. You may check your email inbox, spam, or promotion folder.
We would be really happy to resolve this as soon as possible. Please feel free to reach out to us at +1 888 693 3844 or customerservice@headshop.com and let's have this fixed. We really appreciate you for letting us know about this.
fast shipping good product
4 de julio de 2022
Respuesta de Headshop
Hi Jean, thank you for taking the time to leave us this excellent review! We appreciate you!
It doesn't smell the same,
3 de julio de 2022
Respuesta de Headshop
Hi Alexandria, we really appreciate the time you took to help us improve our product. We appreciate you and thanks for being our valued customer.
Had an issue and it was taken care of…
Had an issue and it was taken care of promptly,
3 de julio de 2022
Respuesta de Headshop
Hi SC, we're pleased to know that your experience with us was a good one. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
Receive my new torch quickly
Receive my new torch quickly. And it was beyond my expectations if I can give it 10 stars I would awesome awesome awesome store
28 de junio de 2022
Respuesta de Headshop
Hi Nora, we are delighted to hear that you had an awesome experience with our product and services. Keeping our customers happy has always been our top goal. Thank you for being a cool customer!
Respuesta de Headshop
Hi Philip, we're pleased to know that your experience with the service was a good one! We appreciate the 5-star review. Thank you!
The Sabre Torch lighter is not a good…
The Sabre Torch lighter is not a good choice.
Any lighter that requires you to turn off the gas flow manually has no value. I put a nice burn mark on my sofa.
I wish that I had never purchased this. I’m on the hunt for a reasonable lighter.
25 de junio de 2022
Opinión espontánea
Respuesta de Headshop
Hi Doug, we are sorry to hear about your experience with your lighter. Thank you for taking the time to share your feedback with us. Please feel free to reach out to us at +1 888 693 3844 or customerservice@headshop.com and let's have this fixed. We really appreciate you for letting us know about this.
Could have been better
I just thought the little rubber round containers could have been better quality. The sticky pad was great. The pen, I could taste the rubber. Not really worth the money to me.
23 de junio de 2022
Respuesta de Headshop
Hi Scott, we really appreciate the time you took to help us improve on our product. We appreciate you and thanks for being our valued customer.
Thank you for outstanding service.
21 de junio de 2022
Respuesta de Headshop
Hi Amber, we are thrilled to hear your feedback. We do pride ourselves in offering great products and customer service, so your comments are very much appreciated!
Respuesta de Headshop
Hi Thomas, thank you for taking the time to leave us this excellent review!
Fantastic service
A great company with good products and some of the best customer service I have ever experienced. I would highly recommend purchasing from them as they do care about their customers.
19 de junio de 2022
Respuesta de Headshop
Hi Erik, we are delighted to hear that you had an awesome experience with our product and services. Keeping our customers happy has always been our top goal. Thank you for being a cool customer!
Shipping as described - happy w product
Shipping was as described. Didn’t take too long to arrive. Love the seahorse quarts tips for my lookah piece. Good quality and price.
18 de junio de 2022
Respuesta de Headshop
Hi Molly, we are extremely happy to know that you're satisfied with our products and services. Thank you for your valuable feedback!
I love my Seahorse
15 de junio de 2022
Respuesta de Headshop
Hi Celeste, so glad you enjoyed your Seahorse. Thank you for choosing Headshop!
I went to put my terp screw in the…
I went to put my terp screw in the slurper after like 3 uses and the screw broke in half and I didn't get the terp pearls along with my kit so I will not be recommending to anyone
11 de junio de 2022
Opinión espontánea
Respuesta de Headshop
Hi Jonathan, as a start-up company, you recently gave us some really helpful comments about our product and services. We appreciate your continuous cooperation that we were able to resolve this concern for you.
We really appreciate the time you took to help us improve. We appreciate you and thanks for being our valued customer.
The glass broke upon barely tapping my…
The glass broke upon barely tapping my kitchen counter.
9 de junio de 2022
Respuesta de Headshop
Hi Alexandru, we are sorry to hear about your experience with your glass. Thank you for taking the time to share your feedback with us. Please feel free to reach out to us at +1 888 693 3844 or customerservice@headshop.com and let's have this fixed. We really appreciate you for letting us know about this.
The item I received was not the item I…
The item I received was not the item I ordered but I wasn't goin to wait for however long it would take to return what I got and the wait for what I actually ordered if the option was given 0 stars
9 de junio de 2022
Respuesta de Headshop
Hi Bill, we are sorry to hear that you received the wrong order. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at +1 888 693 3844 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with soon!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.