Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered two grinders around Tuesday, and now I’m sitting here Saturday morning still looking at “On Its Way to USPS.” USPS hasn’t even received the package yet. Then I found out their shipping... Ver más

Valorada con 1 estrellas sobre 5

I bought two Human Grade Cauldron Flower Bowls. They said, "Made from high-quality borosilicate glass, it offers durability and a secure fit for smooth, consistent airflow." It is not true. Both b... Ver más

Valorada con 1 estrellas sobre 5

I should have read reviews before I ordered, silly me.l. If you want to receive product in a reasonable amount of time (less than one month) I suggest shopping elsewhere. I cancelled payment after the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very low-quality glass, Bought a "Ash Catcher" the glass was so weak the inter percolating unit gave out & broke off causing all the arms to break. Never dropped it the outer glass is still perfect.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vaporizadores
  2. también en la categoría
  3. Tabaquería

Información proporcionada por diversas fuentes externas

The universe's best online head shop is Headshop; period. We feature a best-in-class selection of glass pipes, bongs, vaporizers, dab rigs, and other smoking accessories. Our customer service is second to none so no matter what you need, our staff can help...


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,9

Todas las opiniones

(235)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast service

Fast service, answer my questions as well just as quickly

20 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Brad, Thank you for the positive feedback, it means a lot to us! We do appreciate you!

Valorada con 5 estrellas sobre 5

These guys were amazing!!

These guys were amazing!!! Courteous customer service and super prompt replies. Definitely continuing to do business with then and so glad 8 found them!!

19 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Christine, We are delighted to hear that you had an awesome experience with our product and services. Keeping our customers happy has always been our top goal. Thank you for being a cool customer!

Valorada con 1 estrellas sobre 5

I made an order for about $250 and it…

I made an order for about $250 and it was made March 17th. I have only revieved part of my order, and one of those products I have heard nothing about.. the other one just says its delayed, with no arrival date or tracking update.

11 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Sam, Thank you for your feedback. We appreciate your time as we discussed this with you a couple of weeks ago. We've also sent you an email with all of your order tracking numbers, and all of your orders were delivered.

If you still need assistance with your orders, feel free to reach out. We appreciate you and thank you for being one of our valued customers!

Valorada con 5 estrellas sobre 5

very fast service and very happy customer

very fast service . it was here so fast , when it showed up i didnt know were this one was from because the order was mad not very long ago

10 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Thank you for the great review, Dave. We appreciate you, thank you so much!

Valorada con 1 estrellas sobre 5

Ordered a piece from head shop about a…

Ordered a piece from head shop about a month ago and never heard from this company since. Hoping one day it ships out ....

9 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Blake, Thank you for letting us know. We are sorry to hear that you haven't received your order yet.

We've contacted you about the status of your order prior to this review. We've also called you, left a message on your voicemail, and sent an email. Up to this date, we haven't received any response from you.

To rectify this concern, please reach out to us as soon as you can.

We appreciate your feedback and thanks for being our most valuable customer.

Valorada con 5 estrellas sobre 5

Shipped fast and arrived two days…

Shipped fast and arrived two days later! I love my Ghost MV1 Vape in the rose gold I got from headshop.com , my original MV1 stopped working and Ghost being out of business, I was lucky enough to find a replacement unit here at a decent price.

9 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Kenny, We are extremely happy to know that you're satisfied with our products and services. Thank you for your valuable feedback!

Valorada con 5 estrellas sobre 5

I love it

I love it! It's great. The glass tip it the best worth the money

9 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Mari, Thank you from the bottom of our hearts. We are thrilled that you've loved your glass tip. We appreciate you!

Valorada con 4 estrellas sobre 5

HEADSHOP.COM CARES!!

I ordered a stash jar for a birthday present for my husband but about a week later I got an email that said the stash jar I ordered is no longer being offered by the vendor but I got to admit that I was very impressed that I was contacted immediately I responded to the email and the next day they emailed me back and I got refunded my money like I wanted even though I did not get what I wanted I was just so impressed with how much they care about their customers that I will definitely order something again some other time from headshop.com

6 de abril de 2022
Opinión espontánea
Logotipo de Headshop

Respuesta de Headshop

Hi Sara, We're pleased to know that your experience with us was a good one, Headshop indeed cares! Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

Valorada con 4 estrellas sobre 5

A few items I wanteed were not in stoc…

A few items I wanteed were not in stoc but other than that great service.

5 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Marcus, We are delighted to hear that you had an awesome experience with our product and services. Keeping our customers happy has always been our top goal. Thank you for being a cool customer!

Valorada con 5 estrellas sobre 5

I am trying to sign into my account but…

I am trying to sign into my account but it says it doesn't recognize my email address! Please Help! Jennifer A

5 de abril de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Jennifer, Thank you for your feedback. If you need assistance with your online account, please do not hesitate to reach out to us. Thanks for being our cool customer!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Quick shipping. Highly satisfied!

20 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

Thank you for leaving us a 5 out of 5 ratings! We appreciate you and thank you for being our valued customer.

Valorada con 1 estrellas sobre 5

This is the second time I have replied…

This is the second time I have replied to you I purchased 2 pipes and only reviewed 1 you tell me if I should be happy with you

20 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Alan, As a start-up company, you recently gave us some really helpful comments about our product and services. We wanted to let you know that we are able to use your feedback to develop amazing new changes.

We really appreciate the time you took to help us improve. We appreciate you and thanks for being our valued customer.

Valorada con 2 estrellas sobre 5

Still haven’t received everything in my…

Still haven’t received everything in my order… emailed customer service they told me they would look into and then never heard anything again..

19 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Kc, As a start-up company, you recently gave us some really helpful comments about our product and services. We wanted to let you know that we are able to use your feedback to develop amazing new changes.

We've checked and all of your orders were now delivered. We appreciate that you gave us a chance to resolve your concern. Thanks for being our cool customer!

Valorada con 5 estrellas sobre 5

fast delivery and quality product

fast delivery and quality product. no complaints whatsoever.

16 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

Thank you for leaving us a 5 out of 5 ratings! We appreciate you and thank you for being our valued customer.

Valorada con 5 estrellas sobre 5

Good stuff good prices

14 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

Hi Darrell! Your satisfaction is our great joy. Thank you so much for sparing your time to write us a review. Really means a lot to us. Keep enjoying your item and thank you for being a cool Headshop customer!  

Valorada con 5 estrellas sobre 5

This company is very good

This company is very good, they're delivery is fast and in the event you have a problem with your order they have really really good customer service via emails, and they are always super punctual with the responses, very satisfied customer.

11 de marzo de 2022
Logotipo de Headshop

Respuesta de Headshop

This really made our day Brian! We are truly grateful for the review and for your being a cool Headshop customer. We look forward to doing business with you again. All the best and stay cool always!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más