Health Mate ™ UK Opiniones 80

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Received in good time frame. Delivery drivers were brilliant put together well I have had 6 saunas so far Unsure if reaching right temp does not feel hot enough to me. Perfect for my wife she ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent help from Health Mate UK with my sauna. Exceptional service. Friendly, professional, and knowledgeable. I highly recommend both the company and the sauna. Thank you so much Gert. A few days... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Health Mates operatives showed up on time and with minimal fuss installed the Sauna in a couple of hours. Very happy with the Sauna and pleased with the infra red version. The Sauna was set up in an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Though installed late due to unavoidable circumstances, kept informed thought. Everyone polite and very thoughtful. Richard was very good in explaining workings after installation patiently. I onl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de saunas
  2. Tienda de salud y belleza

Escrito por la empresa

Health Mate ™ UK is the leading supplier of Infrared Sauna's; allowing the luxury of revitalising, replenishing and detoxifying your body from the comfort of your own home. For over 40 years, we have mastered the market with our patented, Tecoloy® heaters - specifically designed for human use.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent company and sauna

Excellent help from Health Mate UK with my sauna. Exceptional service. Friendly, professional, and knowledgeable. I highly recommend both the company and the sauna. Thank you so much Gert.
A few days later!...During a sauna this morning I realised I hadn't said I have had my Health Mate sauna for many years and before Health-Mate were in the UK. I mean the incredible and generous help given was not on a sauna purchased from them so again my many thanks to both Gert and Jarred. The sauna is excellent too!

10 de marzo de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you Mary. We are glad we could help so you can continue to enjoy the benefits of your Health Mate sauna.
The HM Team

Valorada con 5 estrellas sobre 5

Great Quality + Real Health Benefits

12 months of use! Top Product!

If you enjoy heat and like going to the sauna, I highly recommend getting one! The Best Product in the UK!

If you feel the heat might be too much and you prefer cold therapy or something milder, then a sauna might not be for you. But if you truly enjoy the heat, this sauna is an excellent choice.

Before buying, I did a lot of research(!!!) and was originally planning to buy another brand. I’m really glad I came across HealthMate UK instead because it gives me everything I was looking for.

First of all, the price is reasonable, the quality is excellent, and the design looks great in my house.

The heaters are very good quality and perform extremely well. One of the best features is that you can set the temperature above 70°C, which gives a proper, intense heat for people who really want to feel the benefits of a hot sauna. Some of the popular Infrared Saunas can't do that, this one with ease.

After using the sauna regularly for the past 12 months, I’ve noticed many improvements in my health.The owner of Health Sauna Gert sent me a Medical Symptoms Questionnaire which I filled out over the 12 months, and it was interesting to see how many areas had improved, final result - 100% improvement. My sleep has improved, my ears and sinuses feel better, and I no longer experience sore throats or frequent infections. My lungs feel clearer, I have less joint and muscle pain, and general tightness in my body has gone away. I also have more energy, less fatigue, and my mind feels calmer with fewer mood swings.

Another great detail was that the sauna was "carefully wiped with a damp cloth" before installation, so when it was installed it there was no strong cedar wood smell, clearing the dirt from the factory. The installation process was handled very carefully, which I appreciated for such a high-quality product.

Maintenance is easy as long as you keep it dry and use clean towels.

Even when using the sauna at lower temperatures around 50°C, which isn’t extremely hot, you can still experience many health benefits. I totally recommend it to anyone wanting to improve their health.

There is a lot of research showing that sweating and detoxifying through sauna use can be very beneficial. If you don’t have space for a traditional Finnish Sauna, this one is a great alternative, a must have because it can easily fit in a spare room, garage, or even a garden space, and it's energy efficient.

I also had a great experience with Gert and the team, who helped me choose the right sauna and supported the installation in my home. The installation for me took a bit longer, due to the sudden increase of orders, but once installed I could use it daily and that made me very happy.

Highly recommended!

Gert Thank you for producing such a wonderful product which works and improves my wellbeing and health!

9 de marzo de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Hi Maggie, Thank you so much for your feedback. It is great to hear you are reaping the benefits from your Health Mate Enrich 3 person sauna and the patented Tecoloy infrared system. Thanks for sharing your 12 month journey with us.
The Health Mate team.

Valorada con 5 estrellas sobre 5

Great product and service. Expectations completely exceeded

What a great company and product. Our total experience with Health Mate, from start to (current) end, has been outstanding and exceeded my expectations. Our first enquiry with Jared, seeking advice for the right product for us was a delight. He was genuinely interested in our needs, space available, etc. It's great having the delivery and installation all included in the price as well as you know exactly what you're in for. The sauna looks great and really good quality. We used it (Gaia 3) the same day it was delivered & installed (and have done so most days since!) and again we're really impressed with heat-up time and the heat.
Gert called us about 24 hours after installation to ask how everything was and whether we had any questions, which was great. We had a little bit of an issues with the Bluetooth speaker (user error as it turns out!) and Gert has continually been in touch to ensure everything works as expected. So we are extremely happy with everything about our new sauna and Health Mate UK. We'd highly recommend them.
And if you're wondering why I put '(current) end' of our experience, it's because the sauna has a lifetime guarantee, and I am under no illusion that if we have an issue in a number of years down the line, the team will get it resolved.

5 de febrero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you Karen. we are really happy you had a great experience and you are enjoying your sauna. Thanks for the feedback.
The Health Mate team

Valorada con 5 estrellas sobre 5

I would highly recommend Health Mate

I would highly recommend Health Mate. I am so pleased with my Sauna, it has been the best health investment for me. The service levels provide by the Health Mate Team are excellent, they are supportive, friendly and professional. It was a big decision to buy a sauna but I know I made the right one as I am so happy with it.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you Nadine. Really good to hear the investment in your Health Mate sauna is paying off for you health! this is what we specialise in and we are glad you are feeling the beneficial impact. Enjoy your sauna.
The HM Team

Valorada con 5 estrellas sobre 5

Successful installation in EN6

Health Mates operatives showed up on time and with minimal fuss installed the Sauna in a couple of hours.
Very happy with the Sauna and pleased with the infra red version. The Sauna was set up in an outbuilding at the bottom of my garden so required a bit more transporting than one into a house but this wasn't an issue for the lads.

23 de agosto de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks John. I am glad you like your choice and the Health Mate patented infrared heating system is paying off. Good to hear the installation went well.
The HM team

Valorada con 5 estrellas sobre 5

Excellent

Though installed late due to unavoidable circumstances, kept informed thought. Everyone polite and very thoughtful. Richard was very good in explaining workings after installation patiently.

I only wish the sound of Bluetooth speaker (whilst connecting only) could be less.

17 de agosto de 2025
Opinión espontánea
Logotipo de Health Mate  ™ UK

Respuesta de Health Mate ™ UK

Thank you for your thoughtful review.

We really appreciate your patience around the installation timing. While delays are rare, when they do happen we believe clear communication is non negotiable, so I’m pleased you felt kept informed throughout.

I’ll also pass your kind words on to Richard. Taking the time to properly explain how everything works is important. A sauna should feel effortless to use from day one.

Regarding the Bluetooth connection tone, that is a factory set notification sound within the speaker unit. That said, your feedback is valid and we will raise this with the manufacturer as part of our ongoing product refinements.

Thank you again for choosing us and we hope you enjoy many years of use from your sauna.

Valorada con 5 estrellas sobre 5

Excellent product at a sensible price.

Excellent product at a sensible price.
Customer service from Gert both pre and post purchase was top class as was the delivery and installation team.
Highly recommend!!

10 de febrero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you for such a strong recommendation.

We work hard to ensure the experience matches the product itself, from first enquiry through to installation and ongoing support. I’ll make sure Gert and the installation team see your comments.

Delivering a premium build at a sensible long term investment is exactly what we aim for. A sauna should last decades, not just a few years.

We truly appreciate your trust in us and wish you many years of great sessions ahead.

Valorada con 5 estrellas sobre 5

Very happy with my purchase

Very happy with my purchase
Fantastic bit of kit
No hesitation in giving 5 stars.

20 de agosto de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you for the 5 stars.

Simple feedback like this says a lot. We focus on building saunas that perform properly, last properly and justify the investment. No gimmicks.

We’re delighted you’re happy with it and we appreciate you taking the time to share your experience.

Enjoy every session.

Valorada con 5 estrellas sobre 5

Highly reccommend.

The team very responsive and updated me ever week regards the shipping times.

Install team friendly and very helpful.

Very happy with the outdoor Sauna we have and would highly recommend.

10 de enero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks Peter. And also thanks for your patience while we were experiencing some shipping delays. Great to hear you are enjoying the sauna during this long spell of miserable weather
The HM team.

Valorada con 5 estrellas sobre 5

HealthMate meets our expectations

The installation for us was easily carried out. Delivered safely, on time, erected by very pleasant tidy professional. Left after checking over and checking that we were happy and showing us controls, paperwork and contact number provided. outdoor Health Mate meets all our expectations for a outdoor sauna

17 de enero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

thanks so much Tessa. I am glad it all went well and you are enjoying the sauna.
The HM team

Valorada con 5 estrellas sobre 5

Great Sauna

Received in good time frame.
Delivery drivers were brilliant put together well
I have had 6 saunas so far
Unsure if reaching right temp does not feel hot enough to me.
Perfect for my wife she has osteoarthritis helps with pain management.
Waiting for Towel rail as requested with Gert who I purchased throug.
Will follow up with a further review at a later date

29 de enero de 2026
Opinión espontánea
Logotipo de Health Mate  ™ UK

Respuesta de Health Mate ™ UK

Hi William. Thank you for this review. Great to hear your wife is finding that our Health Mate infrared therapy helps with managing the osteoarthritis pain. Our technology was designed for that.
I know that for a seasoned sauna user like yourself this new kind of heat will be an adjustment. Please give it some time, and remember not to focus on the air temperature in the cabin but focus on your body temperature increasing and the amount you sweat as a result. After a few weeks, at 55 degrees , you should sweat as much as in any of your other saunas. we are looking forward to hearing more...!!
The HM team

Valorada con 5 estrellas sobre 5

Great service, friendly people.

Prompt delivery by two friendly guys who set the sauna up very quickly. Gert was very helpful throughout. Have only been in it three times so far but already feel some improvement in my joints. I realise it takes a few weeks or months to feel all the benefits so I may leave another review after a while.

27 de enero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Hi John. Thanks for your review. Really good to hear that the soothing deep heat is getting into you joints. Keep it up, especially after unusual physical activity. A lot of people find that it helps prevent soreness the next day. If you have questions or want to discuss what the best sauna regime might be for you, please do give us a call and we can discuss. The HM team

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Easy communication, and all very efficient

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks Paul. We appreciate your feedback. The HM team.

Valorada con 5 estrellas sobre 5

Fantastic experience right from the start …

Fantastic experience right from visiting the office to try out the sauna we liked before making a decision to buy and then the whole process buying and arranging delivery. After installed, slight damage was found by the installation team due to packaging but Gert and his team put plans in place to replace the damage personally came to supervise this. Couldn’t ask for better service. Sauna is working perfectly and we are really benefiting from this

8 de noviembre de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks for taking the time to share this, we really appreciate it.

Great to hear the showroom visit helped you choose with confidence and that the buying and delivery process ran smoothly. When issues crop up, what matters is how they’re handled and I’m glad the team were able to sort the damage quickly and properly.

Even better to hear the sauna is working perfectly and that you’re already seeing the benefits. Thanks again for the recommendation and trust in us.

Valorada con 5 estrellas sobre 5

Great Company to Buy from

Easy to order. All questions answered. Professional delivery and installation. Great after sales service. Would recommend the company and the product. I love my 3 person sauna and I'm getting a lot of use out of it.

4 de noviembre de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks for the great feedback. We appreciate you taking the time to leave a review.

Glad to hear the ordering, delivery, installation, and after sales support all hit the mark and even better that you’re getting real use out of your 3 person sauna. That’s exactly what we want.

Thanks again for the recommendation and enjoy the sessions.

Valorada con 5 estrellas sobre 5

Excellent team to deal with

Very friendly and helpful when choosing our sauna. Installation team first rate.
We had a problem post installation but this was dealt with speedily and efficiently.
Would recommend them without hesitation

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks for the review, much appreciated.

Pleased to hear the team were helpful during the buying process, the installation went smoothly, and that the post installation issue was handled quickly and properly. That’s exactly how it should be.

Thanks again for the recommendation.

Valorada con 5 estrellas sobre 5

Saunas are beautiful

Saunas are beautiful, we were kept informed of delivery throughout and the entire process from ordering to installation was faultless
Our clients love the saunas
Thank you

2 de febrero de 2026
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thank you Andy. Hope the sauna is keeping you warm in this horrible weather.
The HM team

Valorada con 5 estrellas sobre 5

Gaia Two Person Infrared Sauna

Accurate honest information about the product, great after sales service and support with questions.
A really good quality product.

1 de noviembre de 2025
Opinión espontánea
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Respuesta de Health Mate ™ UK

Thanks Diane. Enjoy the sauna!
The HM Team

Valorada con 5 estrellas sobre 5

Gaia two man sauna

Highly recommend Health mate and my Gaia sauna is fantastic and the whole process was made straight forward from purchase to installation

2 de febrero de 2026
Opinión espontánea
Logotipo de Health Mate  ™ UK

Respuesta de Health Mate ™ UK

Thank you Mike for you kind words. Keep warm!
the HM Team

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