Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

La bouteille de distribution d'eau pour lit médicalisé est une idée géniale mais la force qu'il faut appliquer pour une personne âgée est difficile, mais le pire faites quelques chose sur le goût de p... Ver más

Valorada con 4 estrellas sobre 5

A well run course. Information given relevant and concise. Several members including myself asked a question and were told that the subject would be covered in a future session. This wasn't helpful a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a company I can rely on for their wide range of products which are advertised clearly online and delivered quickly. Clear assembly instructions have been included with each of our purchases... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual, good selection and prompt delivery. Not necessarily the cheapest option but always good quality. I found a “rocking” knife which makes one-handed cutting up food easier for me. I hadn’t foun... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Ergoterapeuta
  4. Tienda de sillas de ruedas

Escrito por la empresa

Welcome to Healthcare Pro, the brand-new online store for NRS Healthcare. We are the professionals’ choice for independent living aids, proudly helping people maintain their independence since 1947. New easier-to-use website, new services, same great products and drive to help you live your best life.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

18 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(17.997)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Useless brevetti sock dressing aid

I purchased a Brevetti Sock Dressing Aid. It's too big for standard socks so no use, Healthcare Pro should only call it a stocking aid and you then have to send to back at your own expense via tracked delivery which I was quoted as being over £11.00. Healthcare Pro is wrongly marketing this product as a sock aid which it is not. Its a useless sock aid and suggesting I return is not cost effective as its your own expense. This item as a sock aid is not fit for purpose. DO NOT BUY.

13 de diciembre de 2023
Opinión espontánea
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon,
Thank you for your review.
We are sorry to note that the product purchased was not suitable.
You are welcome to return the item assuming it has not been used and is in its original packaging, within 30 days of purchase by following the instructions at the following link; https://www.healthcarepro.co.uk/returns
We look forward to resolving this matter for you as soon as possible.
Kind Regards
Halima
HealthcarePro

Valorada con 1 estrellas sobre 5

you have yet to deliver the bath step…

you have yet to deliver the bath step ordered in October!

17 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon,
Thank you for contacting us.
We are sorry you have not received your order.
We have sent you a direct message if you can review this at your earliest convenience.
Sorry for the inconvenience the delay has caused.
Kind Regards
Janet
Customer Service
NRS Healthcare

Valorada con 5 estrellas sobre 5

Excellent company to buy from

Excellent company to buy from. Would recommend the company to everyone. I have bought different items over the last few years, I have never had to return anything. I have bought items for friends and family. Customer Service is excellent receive emails about the order and delivery. The quality of the items are very good as well.

11 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro

Valorada con 5 estrellas sobre 5

Very punctual service no hanging around…

Very punctual service no hanging around all staff very helpfully immaculate facilities

10 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Morning,
Thank you for your feedback and we are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro

Valorada con 5 estrellas sobre 5

Rollator

User friendly site, was pleased the item purchased had full description.

11 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 5 estrellas sobre 5

I got what I ordered

8 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro

Valorada con 5 estrellas sobre 5

It was so easy to order and quiclkly…

It was so easy to order and quiclkly delivered. I found the rollator easy to assemble and easy to fold into the car. I have used it a lot and it has given me confidence to get about.
Rachel

10 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 5 estrellas sobre 5

someone there ready to help on the…

someone there ready to help on the phone.

9 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro

Valorada con 5 estrellas sobre 5

great price

great price. reliable delivery info.
good communication good customer service (emails answered promptly)

7 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 1 estrellas sobre 5

Ordered couldn’t supply and kept…

Ordered couldn’t supply and kept payment fir over a month????

6 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Morning,
Thank you for your review.
We are sorry that we had let you down with not been able to supply the item you ordered.
It is not our usual practice to treat customers in a way they feel is unsatisfactory and I very much regret this issue.
Once again please accept our sincere apologies for any inconvenience this caused.
Kind Regards
Janet
Customer Service
Complete Care Shop

Valorada con 1 estrellas sobre 5

Disappointing

Part of my order, (disposable liners) which I've already paid for hasn't arrived & that's over a month ago.
However, I'm delighted to say that the woven commode chair is excellent!

23 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for your review.
We are sorry to note the delay you have had with your order and any inconvenience caused.
We have emailed you regarding this so please review and respond at your convenience.
Kind regards,
Gary
Healthcare Pro

Valorada con 5 estrellas sobre 5

Very helpful great product

5 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 5 estrellas sobre 5

Very quick response

Very quick response, delivery well protected item when it arrived, sturdy equipment has required by walking aid, regards.

5 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 5 estrellas sobre 5

Excellent service

Excellent product, excellent delivery. Seems this company knows exactly what disability mneeds to make life a bit easier.

1 de noviembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro

Valorada con 5 estrellas sobre 5
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro

Valorada con 5 estrellas sobre 5

I got my delivery faster than expected

I got my delivery faster than expected, very pleased and it was left in a safe place as requested.

27 de septiembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro

Valorada con 3 estrellas sobre 5

Have not as yet received my order

Have not as yet received my order.
Has been delayed till December.

1 de octubre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good morning,
Thank you for your review.
We are sorry to note the delay you have had with your order and any inconvenience caused.
We have emailed you regarding this so please check your emails and respond at your convenience.
Kind regards,
Gary
Healthcare Pro

Valorada con 1 estrellas sobre 5

Ordered 27/9 I phoned healthcare twice…

Ordered 27/9 I phoned healthcare twice a few weeks between calls both times was told it was out of stock and should be in a within a week still not received
My order number is #238660.

27 de septiembre de 2023
Logotipo de Healthcare Pro

Respuesta de Healthcare Pro

Good morning,
Thank you for your review
We are sorry to note the delay you had with your order. We can see that your order has now been delivered.
We also would like to thank you for your feedback as this will help us evaluate where improvements can be made to better the service we offer to our customers.
Kind Regards
Gary
Healthcare Pro

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más