Usay Business Ltd Opiniones 

8
TrustScore: 2.5 sobre 5

2,7

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Información sobre la empresa

  1. Agencia de seguros médicos
  2. Seguro de protección de ingresos
  3. Compañía de seguros
  4. Corredor de seguros
  5. Aseguradora (seguros de vida)
  6. Seguros de vida temporales

Información proporcionada por diversas fuentes externas

Compare Private Health Insurance & See What You Can Save with Usay Compare - Specialist Medical Insurance Brokers


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(8)

1 opinión en los últimos 12 meses

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Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Unethical, unqualified, buyer beware!

I purchased health insurance on recommendation of the broker working for this company who was clearly lacking experience about the products they were paid to sell. I suffered financial loss as policy did not cover the elements promised by the broker. Company would only offer minimal compensation for 2 years of premiums paid in good faith. Immoral, unethical practice and would never use them again. Furthermore private health insurance companies recommended by them just act as gatekeepers and are unlikely to support your claim so I would avoid.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Tina Dean!

We have had terrific advice from Tina Dean who personally masterminded the switching to a new health provider.
No praise can be too high for all her help..
A VERY BIG THANK YOU!!

10 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID,Miss-sold a policy,no help

Miss-sold a policy.
They are great at selling absolutely rubbish if your not happy!!
AVOID at all costs,save your money.
I’ve left an honest review of my my personal experience with this company.
I will not enter into any more correspondence or do not want to be contacted .

20 de febrero de 2025
Opinión espontánea
Logotipo de Usay Business Ltd

Respuesta de Usay Business Ltd

Thank you for your updated review. To opt you out of all communications we do need to identify you. Please can you send your details over to customerservices@usaycompare.com or call our team on 01285 864670 – we will then be able to opt you out as requested. Thank you for your time.

Valorada con 5 estrellas sobre 5

If I could give ten stars I would…

If I could give ten stars I would because Lee in the Health Insurance department was absolutely amazing. I am in my mid 70’s and didn’t really understand all of the options and he explained thoroughly & carefully to help me understand my options. It took him three calls over a period of time before I really understood my options & costing. He was so patient & kind and I didn’t feel overwhelmed. Thank You Lee.

19 de septiembre de 2024
Opinión espontánea
Logotipo de Usay Business Ltd

Respuesta de Usay Business Ltd

It's so nice to hear you were happy with the service provided by Lee and excellent he was able to reassure you and find the best policy for your situation. We look forward to helping you again in the future.

Valorada con 1 estrellas sobre 5

very persistent company

The website seems very straightforward... You fill in your details and press "get a quote now" only to read a note that says your details have been saved and someone will contact you. You don't get a quote "now" which is what I wanted.
The next day I was bombarded with phone calls from the company. They started at 8.20am and were constant every hour. A different person every hour even though I told the first one to take my number off their call list. Everyone of the callers kept on talking even though I said at the onset that I was not interested - obviously keen to get their commission no matter what !!!!

5 de agosto de 2024
Opinión espontánea
Logotipo de Usay Business Ltd

Respuesta de Usay Business Ltd

We are extremely sorry to hear you weren’t happy with the number of calls you received from our advisers and that it took two calls before a marker was placed on your account to stop further calls. We pride ourselves on our excellent customer service and no obligation, expert advice. I’m sorry to hear you feel your experience has fallen short of our usual exceptional standards. We do prefer to advise in a telephone call, to ensure the most accurate advice and quotes but we only ever look to provide the best advice, with no pressure to purchase. We take all our customer feedback incredibly seriously and would like to sincerely apologise for disturbing you.

Valorada con 5 estrellas sobre 5

Apologies to Charlie for the accidental…

Apologies to Charlie for the accidental one star on my previous review. Charlie helped me immensely with the service he was representing. It was a pleasure chatting to him also. An extremely well mannered, kind and polite young man.
Sincerely
Diane Parker

9 de febrero de 2022
Opinión espontánea
Logotipo de Usay Business Ltd

Respuesta de Usay Business Ltd

Thank you so much, Diane. I am thrilled to hear how pleased you are with the service Charlie provided and we shall certainly look forward to helping again in the future.

Valorada con 1 estrellas sobre 5

Misleading Website

The website seems very straightforward... You fill in your details and clock on "get a quote now" only to read a note your details had been saved and someone will contact you. So you don't get a quote and it certainly not now.
Will I trust this company as my health insurance broker? obviously not!

13 de julio de 2021
Opinión espontánea
Logotipo de Usay Business Ltd

Respuesta de Usay Business Ltd

Thank you for taking the time to leave a review. I’m sorry to hear you were frustrated with the experience. Our sites indicate that, prior to any details submitted, a telephone call will be made. We do this to ensure all our customers receive the best possible advice and find the right policy that suits their specific requirements. This provides a better service than producing online results. I hope this explains the way in which we endeavour to help our customers. I wish you the best with your search for health insurance.

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