Lovely environment. Great staff. Professional guidance without pressure. Knowledge that I can go back for assistance at any time and will be listened to. Excellent all round customer care.
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Consulta las opiniones de los clientes
Attended Ashby. I’d booked for ear wax removal but after an initial check up, I was shown that I had no wax build up. I was talked though what was causing my issues. Super friendly, professional &... Ver más
La empresa ha respondido
My first visit and was very impressed. Staff very pleasant. Helen was very professional and friendly, put me at ease. Was very informative, well explained and great to be able to see inside the ear o... Ver más
La empresa ha respondido
Super friendly service, explain processes very clearly and reasonably priced. Booking system very efficient and premises immaculate. I was treated by Claire on my most recent visit who was lovely. Mos... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Hearing Centre was established in 2008 as an independent specialist hearing and tinnitus centre. We pride ourselves on offering our clients access to every manufacturer of hearing device on the market and consistently keep up to date with the latest and greatest advances in hearing technology. Our expert team of Audiologists provide you and your family with the highest level of personal care. Whatever your hearing loss, budget, or style we are confident we can help you find the perfect solution.
Información de contacto
The Hearing Centre, 97b Sibson Road, Birstall, LE4 4NB, Leicester, Reino Unido
- 0116 254 3909
- info@hearingcentre.com
- hearingcentre.com
4,9
Excelente
82 opiniones
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Very welcoming
A very welcoming, sensitive and professional service. Highly recommended
28 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your kind review! We’re delighted to hear that you found our service welcoming and professional. Your recommendation means a lot to us!
Excellent
I was slightly apprehensive regarding my appointment as I've never had a hearing problem before. The receptionist was very friendly when I booked in making me feel more relaxed. Helen was exceptional in explaining everything that she was doing throughout the whole procedure. I couldn't thank her enough as after months of being unable to hear in one ear it was all rectified.
Would definitely recommend.
26 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your wonderful review! We’re so pleased to hear that Helen helped put you at ease and explained everything clearly throughout your appointment. It’s fantastic that your hearing issue was resolved, and we really appreciate your recommendation.
Respuesta de The Hearing Centre
Thanks for your feedback! We’re glad to hear your earwax removal was quick and straightforward. That’s exactly what we aim for.
If you ever need us again, we’re here to help!
Exceptional Service
The place is lovely . The receptionist was very friendly and you felt welcomed. The audiologist that did my procedure explained it well and put me at ease. I would recommend this place to anyone that needs a hearing consultation.
22 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you so much for your wonderful feedback. We’re delighted to hear that you felt welcomed from the moment you arrived and that our audiologist helped put you at ease throughout your procedure.
We truly appreciate your recommendation and are glad you had such a positive experience with us.
Very satisfied with my hearing problem.
Very satisfied with my hearing problem.
19 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your feedback. We're really glad to hear you’re satisfied with the care you received. If you ever need further support, we’re always here to help.
Had over 20 years of wax build up in…
Had over 20 years of wax build up in one ear following a brain operation and fearful of messing around with my ears. I’ve been feeling really unwell the last few months and lost some hearing, a quick check and the issue was really hard wax build up that sent me virtually deaf. I’m so relieved now and can hear again! Lady who did it was amazing and the reception staff great too.
29 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for sharing your experience. We’re pleased to hear that your hearing has been restored and that you’re feeling relieved! It’s wonderful to know our team, from reception to treatment, made you feel supported throughout.
Very professional experience
Very easy to arrange an appointment. Pleasant environment with friendly staff. Procedures were clearly explained and every effort made to make it a non frightening experience. Would certainly recommend them
4 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your kind feedback. We’re delighted to hear that arranging your appointment was easy and that you felt comfortable throughout your visit. It’s great to know our team could make the experience clear and stress-free for you.
Very pleased with my experience
Very pleased with my experience. Booking online was easy, and reception when I arrived friendly and pleasant. The audiologist, Helen, was very pleasant, explained the procedure clearly, and checked the medical declarations I had made. She then examined my ears and confirmed they were blocked with wax. She then asked me if I would like to see, and on my agreement inserted a camera and I could see clearly the wax blocking my ear canal. Helen told me if at any time the procedure became noisy or if I felt any discomfort at all to let her know and she would stop. I didn't feel any discomfort and after the procedure she used the camera again so I could see the result, and explained what I was seeing all the way to my ear drum. The facility was spotless.
7 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for taking the time to share such a detailed review. We’re thrilled to hear that your experience with Helen and our team was so positive, from the ease of booking to the clear explanations and care during your procedure. It’s great to know you felt comfortable throughout and could see the results for yourself.
We really appreciate your kind words and look forward to supporting your hearing health in the future.
Expert knowledge and professional
Expert knowledge and professional
Takes time to make appropriate adjustments. A relaxed experience.
5 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your kind feedback. We’re pleased to hear that you found the experience relaxed and that our team could provide expert guidance and make the right adjustments for you.
Definitely recommend
Very easy to book online and plenty of appointment available. Clinic is clean, calm and welcoming. I saw Ben and he was fabulous. Would definitely recommend
5 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your wonderful feedback. We’re delighted to hear that booking was easy, you found our clinic welcoming, and that Ben provided a fabulous experience.
Excellent Service
I was able to make an appointment at The Hearing Centre at a mutually convenient time and received excellent service. This was my fourth visit and my hearing was restored. I highly recommend the team.
1 de agosto de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your kind words and continued trust in The Hearing Centre. We’re thrilled to hear that your hearing has been restored and that you’ve had a consistently positive experience across your visits.
We really appreciate your recommendation and look forward to supporting your hearing health in the future.
Great service and advice
Been going to Claire for years now. Very friendly and knowledgeable. Very professional service and advice as always.
30 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your lovely feedback. We’re delighted to hear that Claire has consistently provided friendly, professional, and knowledgeable care over the years.
Lovely experience
Lovely experience. Friendly, attentive and efficient. Very empresses with the service and first class equipment they use. It was my first visit but it wont be my last. I would highly recommend.
24 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for sharing your experience. We’re pleased to hear that your first visit was so positive and that you found our team friendly, attentive, and efficient.
It’s also great to know you were impressed with our service and equipment.
Blocked ear appointment
I saw Helen, She answered all of my questions to my satisfaction. Helen gave me suggestions on what I should do next. She will also do a report for my GP. Relaxing atmosphere at reception and the consultation room.
18 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your feedback. We’re glad to hear that Helen was able to answer all your questions and provide helpful guidance, including preparing a report for your GP. It’s also wonderful to know you found our reception and consultation rooms relaxing.
Respuesta de The Hearing Centre
Thank you for your kind feedback. We’re delighted to hear you found our service helpful and friendly.
First class service as soon as entering…
First class service as soon as entering your premises. Great communication to ensure my understanding what is happening regarding my ears. Also a very fair price. Thanks
9 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your kind words. We’re delighted to hear that you experienced first-class service, clear communication, and felt comfortable with the care provided. It’s also great to know you found our pricing fair.
We really appreciate your feedback and look forward to supporting your hearing health in the future.
Brilliant
Brilliant - the audiologist was so good with my 10 year old. Gold star!
3 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your lovely feedback! We’re thrilled to hear that your 10-year-old had such a positive experience and that our audiologist made it a comfortable and enjoyable visit. We will pass on your gold star to the team!
Absolutely fantastic service
Absolutely fantastic service, able to get a quick appointment the next day and Ben was very kind and brilliant. Would highly. recommend the hearing Centre.
2 de julio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your wonderful feedback. We’re delighted to hear that Ben provided kind and brilliant care and that you were able to get a quick appointment.
Excellent
My experience at Ashby has been excellent. I have hearing loss which I'm hoping will improve with the use of hearing aids. Elaine has been most helpful in explaining things and arranging the trial use of the aids.
27 de junio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for sharing your experience. We’re delighted to hear that Helen was able to help and explain everything clearly, and that your trial of the hearing aids is going smoothly. We hope your hearing continues to improve with the aids, and we’re here to support you every step of the way.
Ear wax microsuction removal
Helen was very friendly and knowledgeable about ear health. Camera was inserted to show us on screen the blockage. Micro suction was done which was painless. Will go back for a follow up but the majority of the wax has been cleared. Thank you Helen
26 de junio de 2025
Opinión espontánea
Respuesta de The Hearing Centre
Thank you for your feedback. We’re delighted to hear that Helen provided friendly and knowledgeable care and that the microsuction procedure was painless. It’s great that you could see the blockage on the screen and that most of the wax has been cleared. We look forward to welcoming you back for your follow-up.
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