I received a gold watch ring and I loved it but within a week it had water seep in and I was so disappointed but I reached out and they gave me a replacement no question asked. For the price it's grea... Ver más
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Consulta las opiniones de los clientes
When I showed the ad for the Love Letter necklace to my husband who has dementia, he immediately told me to order it from him. However, when it arrived, I was unable to open it. I contacted the compa... Ver más
ordered an item for a christmas present on 22nd November, not even showing as dispatched on the tracking. Customer services keep saying its been dispatched, but dont seem to be able to really help. ge... Ver más
La empresa ha respondido
I've purchased multiple times from Hearts Valley. Love the pieces and quality so much that I purchased as a gift for a friend too. I had an issue with an order within warranty and customer service has... Ver más
Información sobre la empresa
Escrito por la empresa
Vintage inspired jewelry brand NYC, US
Información de contacto
4,3
Excelente
147 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 mes
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Hearts Valley is an awesome company…
Hearts Valley is an awesome company with great products. And the customer service is top notch. I had an issue with one of my bracelets. So, I reached out to them for assistance and they responded right away. And after attempting to follow their recommendation to correct my issue. I reached back out to advise it did not resolve my issue. And without even asking they immediately created a new order for me and sent it out and no cost. I will definitely by from them again, and they have a customer for life.
16 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi Michael! Thank you so much for taking the time to leave us a 5 star rating - it means a lot to us!
My girlfriend and I love our matching…
My girlfriend and I love our matching bracelets! They’re so cute and everyone compliments us on them.
9 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi, Michael! We are so happy to hear that! Thank you so much for the review.
I bought the bracelets as a 13th…
I bought the bracelets as a 13th anniversary gift for my wife. They are simple but so amazing. My wife loved them. Every time we hold hands, the hearts connect. Neither of us have taken the bracelet off since getting them.
8 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi, Brad! We are so happy to hear that! Thank you so much for the review!
Love them!!!
Bracelets were great, my wife loved them. Thank you Hearts valley for making her feel special and for all your help during the process.
7 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi, Vincent! Thank you so much for the positive review. This really means a lot to us!
Gift for Our Grand daughter !!
Placed Our order a couple days ago. We received Our bracelets yester day. Great job . Gave them to Our grad daughter last evening. She loved them .
7 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi, Cecilia! This is amazing. Thank you so much for your kind review!
Great customer service
Great customer service! Love the bracelets I ordered.
7 de junio de 2022
Opinión espontánea
Respuesta de Hearts Valley
Hi, Michele! Thank you so much for sharing your positive experience! It really means a lot to us.
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