HeatGlow Opiniones 

409
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

HeatGlow is super responsive , always a human being at the end of the email the chat or the phone, booking process was made painless through any medium Gareth was in time , understood straight away... Ver más

Valorada con 5 estrellas sobre 5

I have called upon HeatGlow on two occasions the most recent to replace a pump for our shower, and previously a service for the boiler. On both occasions the work was carried out on the day requested,... Ver más

Valorada con 5 estrellas sobre 5

Profession and tidy workers. They have been doing work for us for a few years and we've had no problems. Thorough when servicing our boiler and gas appliances.

Valorada con 5 estrellas sobre 5

Excellent communication from Heatglow, Karl did a great job, turned up exactly when we were told he would and got straight on with the job. Fantastic to have hot water again after 12 days and numerous... Ver más

Información sobre la empresa

  1. Fontanero
  2. Ingeniero de gas
  3. Servicio de instalación de gas
  4. Gasista
  5. Contratista de calefacción
  6. Servicio técnico de calefacción y calderas

Escrito por la empresa

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

409 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(409)

71 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend

Easy to book, excellent communication, and Karl, who attended to do our boiler service, was fantastic. This is the second time we have used HeatGlow and would highly recommend them.

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HeatGlow - The Best

We used HeatGlow for the installation of our Worcester Bosch combi boiler 5 years ago. Since then, we have had our boiler serviced annually by HeatGlow who are always punctual, always on time, and the engineers are always professional and polite.
I would highly recommend their services.
Thank you HeatGlow... 5/5 stars

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good

All good, arrived on time, explained everything and did a quick job on a boiler service. Would recommend

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service.Arrived promptly and…

Excellent service.Arrived promptly and fitted new boiler as required.Polite,informative and helpful.I have used Gareth and his team before on my own property and he has been extremely reliable.Also we have had no issues with the Worcester Boiler recommended unlike boilers in the past.This time Karl fitted a new boiler for my Mum and did a great job.So she is now safely set up with 10year warranty moving forward.Many thanks to everybody on the team!Heartily recommend to others needing new boiler/boiler work.Eryl

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had an issue with my boiler

Had an issue with my boiler. They were able to fix it straight away. Completely honest and trustworthy which for me is really important from a customer experience perspective. You won't find better.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HeatGlow are excellent

HeatGlow are excellent I would highly recommend them. They installed and relocated a new boiler. It was the best quote I had and the quality of work is brilliant. Also the HeatGlow team are a really nice friendly people and accommodating to any issues. Big shout out to Tom who worked his slippers off to get all done in one day.

13 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really friendly and reliable! Fab new boiler!

Always a pleasure to have Gareth and Tom round. They’ve just recently fitted a brand new Worcester boiler for us, plus a new radiator and some pipework. House is now super toasty! Really friendly, super efficient and tidy. Highly recommended!

27 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Hi Nicole, we're thrilled you're liking your new boiler and that Gareth and Tom were able to help! Your warm and cozy home is our top priority. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

excellent service and support.

excellent service and support.
Would recommend Heatglow to everyone.

23 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Laurence, thank you for your recommendation and positive feedback on our service and support. We truly appreciate it!

Valorada con 5 estrellas sobre 5

Investigation of water heating system…

Investigation of water heating system electrical problem carried out successfully.
Whole visit conducted through the preferred Welsh language.
Whole system service booked in for next week. Diolch yn fawr.

22 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear JGJ, we're glad to have assisted you and appreciate your kind review. We look forward to servicing your system next week. Diolch yn fawr!

Valorada con 5 estrellas sobre 5

My first boiler service

I had my boiler fitted a year ago by HeatGlow, it's been a great purchase. This is my first annual service.

Gareth did an excellent job, I hardly knew he was there. They're really nice people at HeatGlow and always helpful, happy to explain and answer questions.

15 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Heather, we're thrilled to hear Gareth provided great service and you're happy with your boiler. Your kind words are greatly appreciated. Thanks for choosing us!

Valorada con 5 estrellas sobre 5

Underfloor heating repair

I hired heatglow to get my underfloor heating working properly, something it hadn't done since it was installed 10 years ago. They arrived on time, polite and professional, and completed the work on schedule. A little expensive maybe, but I guess you get what you pay for when I compare them to the other contractors I have used over the years.

15 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Nigel, we're delighted to hear that your underfloor heating is now working properly! Thank you for acknowledging our punctuality and professionalism. We strive to provide high-quality services to our customers.

Valorada con 5 estrellas sobre 5

Boiler serviced and leak fixed

Boiler serviced and leak fixed, I was notified when he'd be arriving, he did a good job, fixed the issue, gave me some advice and adjusted boiler settings for better economy.
Very pleased, thank you

14 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Tino, we appreciate your positive feedback. We are glad our service met your expectations and you found our advice helpful. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Prompt and helpful

The necessary replacement of a component of the ageing central heating boiler was carried out efficiently and the function of the system and radiators checked. Very pleased with the high standard of HeatGlow.

12 de febrero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Thank you Ian for your positive feedback. We're glad to hear that you're satisfied with our service. We strive to maintain our high standards for valuable customers like you.

Valorada con 5 estrellas sobre 5

Heat glow a great company

Heat glow had an easy to use online booking for my boiler service. I could choose from multiple times and dates. The details for the service were easy to understand and the standard price was reasonable. The plumber arrived ontime, was very polite, and completed the job efficiently. Invoice with easy online payment made paying the bill effortless. I would highly reccommend this company.

31 de enero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Customer, we're thrilled to hear about your positive experience with our online booking and boiler service! Your kind words motivate us to maintain our high standards. Thanks for recommending us!

Valorada con 5 estrellas sobre 5

Excellent service

As in previous calls from HeatGlow the service was excellent. Quick responses and callouts and good explanations as to issues with our heating system.
Would thoroughly recommend.

25 de enero de 2024
Opinión espontánea
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Respuesta de HeatGlow

Dear Arfon, we deeply appreciate your continuous support and recommendation. Thank you for mentioning our quick responses and good explanations. We always strive to provide excellent service!

Valorada con 5 estrellas sobre 5

First Annual Boiler Service

From booking the Annual Boiler Service until first arriving and then carrying out the Service, Gareth
provided a professional and efficient service.
Thank you so much and would recommend HeatGlow
to anyone who needed Plumbing and Heating services.

11 de enero de 2024
Opinión espontánea
Logotipo de HeatGlow

Respuesta de HeatGlow

Dear Barry, we're thrilled to hear about your positive experience with Gareth. Your recommendation truly means a lot to us. Thank you for choosing our services.

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