Booked in a deep clean in Toronto for our condo near King West before family came to stay. Tania and Rosalie were very picky about the blinds, the baseboards, the inside of the microwave, everything.... Ver más
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Consulta las opiniones de los clientes
Helped during a stressful move We were moving out of a rental in North York and ran out of time to clean ourselves. Hellamaid squeezed us in on short notice for a move-out cleaning in Toronto and the... Ver más
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The website made it really simple to book a one-time house cleanings in Toronto for our place in Leslieville. Got a confirmation right away and the team showed up exactly on time. Mei and Joanna were... Ver más
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Very disappointed with my experience. I booked a 3.5-hour cleaning service for $215 expecting a thorough job. Instead, only about 2.5 bathrooms along with the foyer, kitchen, and laundry room (rou... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Hellamaid is a top-rated house cleaning service proudly serving Toronto, dedicated to making your home sparkle while giving you peace of mind. With our easy online booking system and transparent, instant pricing, scheduling a cleaning has never been simpler. Our team of professional Toronto cleaners is friendly, fully insured, bonded, and thoroughly background-checked by the police for your safety and comfort. Whether you need a one-time deep clean, regular upkeep, or a specialized service, Hellamaid is here to deliver quality you can trust. Experience the difference of a reliable, customer-focused cleaning service tailored to Toronto homeowners and residents.
Información de contacto
Brooke Avenue 242, M5M 0B5, Toronto, Ontario, Canadá
- (647) 499-6243
4,0
Muy bueno
7 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Worth every dollar
Booked in a deep clean in Toronto for our condo near King West before family came to stay. Tania and Rosalie were very picky about the blinds, the baseboards, the inside of the microwave, everything. It hasn't looked this good since we moved in.
11 de abril de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hi Jonathan, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Easy online bookings
The website made it really simple to book a one-time house cleanings in Toronto for our place in Leslieville. Got a confirmation right away and the team showed up exactly on time. Mei and Joanna were friendly and efficient. Will use again.
30 de marzo de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hi Harvey, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Pleasant team, good communication
Lina and Priya cleaned our Etobicoke home last week. Both were friendly with our dog, which I always appreciate. Got a text when they were on the way and another when they were done. Small things but they matter for a maid service in Toronto.
26 de abril de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hi Zach, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Helped during a stressful move
Helped during a stressful move
We were moving out of a rental in North York and ran out of time to clean ourselves. Hellamaid squeezed us in on short notice for a move-out cleaning in Toronto and the crew handled the whole unit in about three hours. Landlord had no complaints.
19 de enero de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hi Hamza, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Good value in midtown
Standard clean for our 2-bedroom in midtown Toronto. Nothing flashy, just a solid, professional cleaning service in Toronto at a reasonable price. The kitchen and washrooms came out spotless.
26 de febrero de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hi Herique, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Very disappointing experience with Hellamaid
Very disappointed with my experience.
I booked a 3.5-hour cleaning service for $215 expecting a thorough job. Instead, only about 2.5 bathrooms along with the foyer, kitchen, and laundry room (roughly under 500 sq ft) were cleaned, and even those areas were not cleaned properly.
Several basic tasks were missed. The kitchen backsplash and cupboards were not cleaned, the laundry room sink was left dirty, and the main floor living and family room floors were not vacuumed or mopped. The kitchen centre island, TV stand, and tables were also not wiped. In one of the bathrooms there was still visible grime and mold left in the floor tile grout after the cleaning.
The company advertises a 100% satisfaction guarantee and advertise to ensure that they re-clean. When I raised these issues, they declined to return for a re-clean and instead offered a $60 refund on a $215 service, which I do not feel fairly reflects the quality of the work.
I chose this company because of their advertised guarantee and strong reviews, so this was disappointing. I hope the company improves how situations like this are handled.
4 de marzo de 2026
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Hello Devi,
Thank you for taking the time to share your experience, we are truly sorry to hear it fell short of what you expected, and what we expect of ourselves.
What you've described is not the standard of service we hold our teams to. Missing basic tasks like vacuuming, wiping surfaces, and leaving visible grime in grout is unacceptable, and I understand your frustration.
Regarding the resolution you were offered, you're right that a $60 refund on a $215 service doesn't reflect the gap between what was promised and what was delivered. I'd like to personally look into this and make it right.
Could you reach out to us directly at 647-499-6243 so we can review the details of your booking? We want to ensure we address this properly.
Thank you again for holding us accountable, feedback like this helps us improve.
Hellamaid Management
Such a relief to come home to clean.
We booked Hellamaid in Toronto for a standard clean before a busy work week. Walking into a fresh, tidy home felt amazing. Hannah and Lisa were polite, efficient, and didn’t miss the small details. Would definitely recommend.
4 de noviembre de 2025
Opinión espontánea
Respuesta de Hellamaid - Cleaning Services Toronto
Thank you for your kind review Judith! We’re so happy to hear you were happy with our cleaning service in Toronto. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛
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