Really impressed with the watch and the service. It's worth every penny for the peace of mind it provides. The customer service is exceptional, especially Will Butler who replies so quickly and effi... Ver más
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Consulta las opiniones de los clientes
Help Alert were very helpful and efficient, with prompt despatch of my wrist alert. The device itself is bigger than I expected (in comparison to others I have seen) and it is difficult to read in... Ver más
First class alarm. We purchased an annual alarm package for our mum & she finds it very easy to use. I was particularly impressed when we did an initial test call & an operator answered within seconds... Ver más
Excellent product. Helpful and knowledgeable staff. Emergency response team most understanding. Watch can even be worn in the shower where I have had falls in the past. Good to have re-assurance 2... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- Ayuda a domicilio
- Cuidado de personas mayores
- Servicios de asistencia médica a domicilio
- Tienda de equipos de seguridad
Escrito por la empresa
At HelpAlert, we empower people to live safely and independently. Our easy-to-use personal alarms offer peace of mind by connecting users to family members or emergency services at the push of a button. Whether at home or on the go, our alarms are designed to help the elderly and vulnerable stay safe and confident.
Peace of mind, every day
Escrito por la empresa
- Help is always there when it matters most
- If your loved one presses their alarm, they’re connected straight away to our UK-based response team. We stay on the line, assess the situation, and contact family or emergency services if needed. It’s simple, reliable, and designed to give you confidence that someone is always there.
Información de contacto
Maritime House, Basin Road North, BN41 1WR, Brighton, Reino Unido
- 01273 055049
- careteam@helpalert24.co.uk
- helpalert24.co.uk
4,7
Excelente
386 opiniones
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Excellent from the start
Excellent from the start. I used the first 2 weeks to try everything out and was so pleased I rang to tell them to take the annual amount and the set-up fee at once. Feeling far more confident when out alone, and my sons are so pleased as they live quite far away.
28 de agosto de 2025
Opinión espontánea
Thanks
Thanks for my free Father's Day card it is very much appreciated although it would have been nice to have chosen a design of my choice but nevertheless free is free I suppose
14 de junio de 2025
Opinión espontánea
Frustrated!
Trying to purchase an alarm for an elderly parent - NOT A FREE FATHER'S DAY CARD.
I have absolutely no idea about how people have found the actual product and how good the service has been. However, there are pages and pages of reviews about how pleased people are to get a free card.
I am a potential customer and am not impressed.
13 de junio de 2025
Opinión espontánea
So impressed with this company
So impressed with this company. I have a magic watch bought through them and can now contact help at the press of a button The watch is waterproof for wear in the shower, easy to use and pleasant to wear. The company supplied good instructions and like me to test call every month. When doing that you get to speak to such a friendly person very quickly. The watch also has a fall detection function.
If there were six star or ten star ratings they would get the tops from me.
12 de junio de 2025
Opinión espontánea
Really gooddd
10 de junio de 2025
Opinión espontánea
Quick and easy
Quick and easy, really sorted me out as I've over spent on father's day so a free cute card can't go wrong!
8 de junio de 2025
Opinión espontánea
Beautiful kind gesture.
Beautiful kind gesture.
My daughter gone love it.
Waiting anxiously
10 de junio de 2025
Opinión espontánea
Free card
Amazing thank you!! Great experience and easy to use. Would highly recommend.
10 de junio de 2025
Opinión espontánea
Help alert reminded me of Fathers day…
Help alert reminded me of Fathers day and how important it is for you and me
9 de junio de 2025
Opinión espontánea
A beautiful card sent to my dad
A beautiful card sent to my dad, with my choice of writing in hand written message
Beautiful gesture, really appreciate it
Thank you
9 de junio de 2025
Opinión espontánea
Great Idea and helps struggling…
Great Idea and helps struggling families out .. Brilliant
9 de junio de 2025
Opinión espontánea
What a stupid marketing trick
What a stupid marketing trick. This company gives away free Father's Day cards in return for a five star review of a totally unrelated medical-aid device.
Yes, they've boosted their Trustpilot scores, but anyone trying to read actual reviews of HelpAlert's product/service can't find them. The first ten pages of reviews are all about greetings cards. I want to know if your product is any good.
This kind of stupid trick devalues your actual product. It comes off as a scam. I am reporting you to Trustpilot. Your marketing team should take down all the Father's Day related reviews. Don't repeat this stupid trick again for Christmas, Easter and Mother's Day.
9 de junio de 2025
Opinión espontánea
Great card design
9 de junio de 2025
Opinión espontánea
My pack of dogs noticed that these…
My pack of dogs noticed that these lovely people were giving away father's day cards. I applied for one for the pack and they are now waiting on the card to arrive
8 de junio de 2025
Opinión espontánea
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