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Hemway Opiniones 380

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered 3 sizes of iridescent glitter to add to paint. Order arrived quickly despite it being Easter weekend. The glitter is great quality & instructions on how to add to paint were clear. I added 50g... Ver más

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Valorada con 5 estrellas sobre 5

This company is very understanding. My wife suffers from a condition called Burning Mouth Syndrome where fumes cause her to experience something akin to scalding coffee in her mouth. They suggested th... Ver más

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Valorada con 5 estrellas sobre 5

As a Luxury Glitter Bar for events & festivals we know we can always rely on Hemway. Such huge range of glitters plus a wonderful eco range. We love creating our our own mixes & with so many colours,... Ver más

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Valorada con 5 estrellas sobre 5

Great product delivered quickly with no problems. Needed several tubes of silicone sealant and worked out cheaper buying direct from the company this time. Plus had free product samples included of b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de hágalo usted mismo
  2. Fabricante de productos químicos
  3. Tienda de decoración e interiorismo
  4. Fabricante
  5. Fabricante de pinturas
  6. Tienda de scrapbooking

Sobre Hemway

Escrito por la empresa

Hemway is the home of colour and the go-to place for Premium Acrylic eco-friendly Interior & Exterior Low VOC water-based paint range of 118 colours, water-based low VOC eco-friendly matt and satin lacquers, eco-friendly water-based chalk paints, ready mixed grouts, hybrid polymer sealants for kitchen & bathroom and construction sealant ranges, Glitter Paints, Glitter grout, Pigment powders & everything Glitter - for every kind of application (cosmetic, automotive, paint, grout, crafting, epoxy, eco-friendly biodegradable & sets)

Hemway was born out of a passion for the most premium quality. We noticed that it was difficult for people to find premium products and after 9 years and many product lines later, we have created a brand that addresses what our customers desire and need.

Our wide range of products brings colour and sparkle into everybody's world. Whether you're upgrading a room with our premium eco-friendly acrylic interior Low VOC acrylic paint or wanting to do the same externally, with our exterior low VOC eco-friendly water-based premium acrylic paint we have the colour for you, with an extensive colour range of 118 colours to choose from. We also produce water-based eco-friendly chalk paint (for furniture & walls), kitchen & bathroom hybrid polymer sealants & adhesives - for kitchen & bathroom and construction use. Pigment powders & everything Glitter - for every kind of application (cosmetic, automotive, paint, grout, crafting, epoxy, eco-friendly biodegradable & sets)

We are a multi-product best seller on Amazon and have hundreds of thousands of delighted customers worldwide. In addition, we have been featured in Vogue, Netflix, Cosmopolitan, Channel 4, ITV, The Guardian, The Telegraph, River Island, Elle, Ideal Home, Livingetc, Woman & Home and many more.

Our dedicated customer service team is available by telephone for any advice and help, from Monday to Saturday every week of the year.

Thank you for joining our journey

- K. Hemingway (Founder)

Our shipping promise

Free Next Work Day Delivery Available

At Hemway, we know how important your order is. As such, we insure all of our deliveries. This means you can have complete peace of mind, knowing that we'll sort it out if anything goes wrong.

- K.Hemingway (Founder)


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

380 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

This was my second order

This was my second order. I loved the gold glitter so much. I bought a second one.

14 de octubre de 2024
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Respuesta de Hemway

Hi Pamela

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our Hemway glitter grout additives.

We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 1 estrellas sobre 5

Honestly this is complete shambles!!

Honestly this is complete shambles!!! Ordered a item on the 8th item showed as delivered but left outside the block of flats with 30+ surrounding flats, item wasn't there. Checked with neighbours no1 seen anything contacted evri they opened a case contacted hemway the seller got ignored for weeks opened a case with ebay with all evidence case got closed no refund i appealed the case got told to get email of evri accepting fault and stating item was left in a unsafe place, i got that email and they also stated i have everything for ebay to refund so I sent it all to ebay got no reply rang ebay was told I'd get a call back and refund should be able to go through on the call back didn't get a call back now received another email telling me to contact evri again but no telling me why 😭😭 I'm a single disabled mum of 2 under 5 one child having disabilities also I dint have money to just throw away and I can't rebuy item without the refund and my kitchen is half done until I can rebut item with the refund 😭😭😭 i brought item on 8/10/24 it's now 24/10/24 and still not 1 step closer to being resolved. Hemway was the seller I brought from through Ebay hemway have ignored every message and all evidence 😭😭

24 de octubre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Chelsea

Thank you for taking the time to write us a review. I am very sorry to hear that you have experienced an issue with your order and that eBay did not sort this out for you once you provided them with the admittance of fault from Evri. If you can please send this through to contact@hemway.com, our customer service team will look into resolving this for you.

We look forward to working with you to resolve this as quickly as possible.

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

It came really quickly

It came really quickly. Packed lovely and even put a thank you card. Really happy with this !

3 de octubre de 2024
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Respuesta de Hemway

Hi Chloie

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our Hemway craft glitters.

We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant! Loving the sparkle, a little bit of glam added to my bathroom!

3 de octubre de 2024
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Respuesta de Hemway

Hi Dorothy

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our glitter grout additives.

We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Fast efficient and no hassle delivery

Fast efficient and no hassle delivery - definitely a 5 star rating ⭐️⭐️⭐️⭐️⭐️ thank you 🙏

27 de septiembre de 2024
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Respuesta de Hemway

Hi Simon

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our lacquers.

We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Absolutely love it.

Bought the silver holographic glitter paint additive to add to the pink paint I was painting my daughter’s vanity. Buffed it afterwards. Absolutely love it !!! Chatted online about possibly adding a top coat to reduce the texture of the glitter so I am gonna try that out.

6 de octubre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Aims

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our glitter paint additives and we are also more than happy to have helped with your query.

We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Love!

Amazing! Speedy delivery, well packed, neat and clean and soooooo much glitter at an affordable price😍

16 de septiembre de 2024
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Respuesta de Hemway

Hi Sehar

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our 54 glitter tube collection box!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

An excellent product

An excellent product. Very quickly dispatched and received.
Many thanks!

16 de septiembre de 2024
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Respuesta de Hemway

Hi Susie

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our chalk paints!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

I recently purchased glitter from…

I recently purchased glitter from Hemway for a craft project, and I couldn't be happier with the quality! The colors are vibrant, and the glitter has a beautiful shimmer that really enhances my creations.

The ordering process was smooth, and my package arrived quickly and well-packaged. I appreciate the variety of sizes and colors available, making it easy to find exactly what I needed.

Additionally, I reached out to customer service with a question, and they were incredibly helpful and responsive. I will definitely be returning for more products in the future!

Highly recommend Hemway for anyone looking for high-quality glitter. It truly adds magic to any project!

23 de septiembre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Trident Distributions

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 3 estrellas sobre 5

I don’t feel like I should be asked..

I don’t feel like I should be asked to write a review when I haven’t even received the product I ordered a week ago. Find the product I wanted was easy. Guess I could write one on that. I found exactly the colors I needed.

9 de septiembre de 2024
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Respuesta de Hemway

Hi Courtney

Thank you for taking the time to leave us your review. I'm sorry to hear that you have received your follow up email before you have received your product. I have taken into consideration your feedback on this and we now aim to have these sent out a little later to give our customers the time to receive and use the product first.

I am glad to hear that you were able to find the product and colour you were looking for easily.

If there is anything more that we can assist you with, please don't hesitate to reach out to our customer service team who are always more than happy to assist!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

I used this powder in my candles

I used this powder in my candles. They are looking gorgeous and shine. Very good quality. Good trusted company. Will definitely return for them for more choices.

4 de septiembre de 2024
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Respuesta de Hemway

Hi Larisa

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our pigment powders!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Eco friendly glitter

I ordered the Eco-friendly glitter, & I love it so far. There isn't that many biodegradable/ eco glitters on the market so I'm happy I found this brand. I haven't experienced any problems with the glitter so far. Thankfully, my glitter didn't spill in the mailer. I also received 2 free samples with my order which I appreciated. I'm waiting on one of the baby pink glitters to purchase once it restocks.

30 de julio de 2024
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Respuesta de Hemway

Hi Alena

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our eco-friendly glitters!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Great product

Great product. The kids love to craft and the assortment of glitter is right up their street.
Good quantities and selection.

7 de agosto de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Andy

Thank you so much for your kind 5-star review! We are very glad to hear that you and your family have been enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Brilliant service

Great customer service

Would highly recommend

Great Product

30 de agosto de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Mr Booth

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Great Product, Great Service.

Great product, Great service.
Website is easy to navigate and the range of products is HUGE.
Received my order quickly.

Will definitely recommend to others.

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Chris

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service from buying the product was kept informed of delivery times all the way through .

Product does exactly what it says and is fairly priced in my opinion

Would strongly recommend Hemway products to anyone & customer service is fantastic and would defiantly make future purchases

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi William

Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Best customer service ever!

1 de septiembre de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Consumer

Thank you so much for your kind 5-star review! We are very glad to hear that you have had a great experience with our customer service!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

A great product, nicely packaged.

My order arrived quickly, I was so excited that I got some samples to try too. A great product I have already ordered twice in a week.

19 de agosto de 2024
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Respuesta de Hemway

Hi Maria

Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our Ultra Sparkle glitters!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Love the glitter to add to the…

Love the glitter to add to the paint,this time it’s just white paint with white glitter just to give the illusion of a shiny finish, l love that finish.
Have used the glitter for years it’s the best you can get.

23 de agosto de 2024
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Respuesta de Hemway

Hi Pauline

Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our glitter paint additives!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

Valorada con 5 estrellas sobre 5

Product & Service is Excellent 5*

The service and product are 5*, and the response and delivery are excellent.

28 de agosto de 2024
Opinión espontánea
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Respuesta de Hemway

Hi Debbie

Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our products!

We appreciate your valued custom and you are welcome to contact us any time if you have any queries!

Many kind regards,
Jonathan,
Hemway Customer Specialist

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