Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another great experience, from walking in we was made to feel welcome, the atmosphere is amazing, much more relaxed than most restaurants iv been in before, the staff were very knowledgeable about the... Ver más

Valorada con 5 estrellas sobre 5

Where do i start? This place is absolutely exceptional, I first came in june for my grandads birthday and we all loved it. We loved it that much me and my boyfriend decided to come again just us... Ver más

Valorada con 5 estrellas sobre 5

First time in a long time since I had a burger that was great and value for money. The Texan trinity burger was an absolute delight, double cheeseburger with crispy lettuce, smoked meat topping and lo... Ver más

Valorada con 2 estrellas sobre 5

Smallest piece of rump steak 🥩 ever, asked for medium/rare got very well done, chicken wings starter not bad, but for a smokehouse that can't cook steaks, then it's all downhill

Información sobre la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(31)

21 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lunch!

Me and my partner went for a casual lunch and had a wonderful time! We sat in the bar area which was self service 😊 our drinks were made quickly and the girl on the bar brought them over to our table! We opted for the half yard bird and the mac daddy burger which were both incredible!!

Definitely recommend!!

Next time we'll sit in the restaurant 😋😋

10 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

We came here yesterday and sadly we…

We came here yesterday and sadly we ended up leaving before even ordering food or a drink .
Service was extremely slow with one staff member on at tea time.
We felt really bad for the waitress/ bar staff as she was on her own running the bar and floor . There was still about four tables waiting to give drink and food orders as well.
We waited nearly ten minutes with no service what's so ever.
We was really looking forward to it as well as we was staying close by for the night .
We ended up leaving after getting zero service , shocked as I've worked in the bar industry and we had plenty of staff on to run both the bar and floor .

Wouldn't recommend . We walked out . The managers need to sort the staffing issue out .

We found a better pub with amazing staff and amazing food who went above and beyond down the road at the eagle.

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our new weekly Friday treat!!

Second time at Henry's in just a few weeks—it's that good! The staff are super friendly and helpful, the food is as authentic as it gets, and the house IPA is excellent. If you're into smoked food, this place is a gem. Highly recommend!

27 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing from the off

Disappointing from the off, staff looked aghast when we walked in, felt atmosphere was uncomfortable, bar person scruffily turned out and who when asked if there was a table free said 'you’ll have to ask a waitress, i just pour drinks!' and nodded towards the end of the bar (it was not obvious who the waitress was), food was mediocre, burgers rubbery and had to wait ages as in waitresses words 'so many people have come in at once so it'll be a bit of a wait pal' 😳 is pal the correct way to address customers? Thank goodness we only had to pay 50% as offer on.

2 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bad experience

Service was poor, waited 1 hour and 40 minutes for food. When the food came, some food was missed or was wrong. No waitress/waitresses walking round asking for more drinks, so had to go to the bar and then the drinks took a long time to make a few drinks.
When trying to book the phone lines weren’t working, land line was not ringing and mobile number was not being answered. Emailed but still no response.

31 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

We'll be back…

Welcomed by lovely waitress called Jess. Asked for a quiet table as my son is autistic and doesn't like being surrounded by people. Jess was brilliant and put a reserved sign on next table to keep it free. Lovely menu choices and reasonable prices, especially the lunch time menu.
Decor very fitting to the style of restaurant.
The only complaint I would have is that there was a not nice smell lingering. Almost as if a mop head needed changing.
Would not stop us returning.

27 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eye opener

I read the reviews and was worried. What a wonderful experience it turned out to be and to give a restaurant a chance. The food was amazing the staff were so friendly and will be going again very soon. My first visit will not be my last.

22 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unfortunately, we cannot recommend this place.

I don’t usually write reviews, but As a local family, we tried Henry’s Smokehouse in Kirkham ( Greenhalgh ) on Saturday night, the staff were really welcoming, very busy and lovely and clearly trying hard to please, out of five of us eating our food was very nice ( but only after it arrived over 1 and a half hours later !!!! 😤😤, Unfortunately my Mum and Wife had to send both meals back as the steak was too tough, the second attempt at the meals was also mostly inedible ! the drinks I ordered also arrived late after I got up 3 times to ask where they were ! and I was told they were on the way !
The main criticism from us is that unless Henry’s Smokehouse seriously steps up its game re : speed of service I can sadly guarantee yet another restaurant will close - as people ( especially locals ) simply won’t put up with this poor level of service, which is such a shame, as the table next to ours were also complaining and I heard another table complaining they had been waiting over an hour for food !!! 😤 # No going back !

30 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing

Smallest piece of rump steak 🥩 ever, asked for medium/rare got very well done, chicken wings starter not bad, but for a smokehouse that can't cook steaks, then it's all downhill

24 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mother's Day let down

We went on Mother's Day and were quite disappointed. They had no Salmon, no steak, and no chicken and thus we couldn't sample what they are supposed to specialise in.
The service was slow considering how quiet they were. Twice they bought out food and drinks they had already given us. Over priced considering. I would have to think long and hard about going back.

10 de marzo de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más