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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased a Capsule-It maker. I inadvertently purchased an extra one when I ordered. I sent a customer contact query and my account was quickly refunded for the extra machine and the othe... Ver más

Valorada con 5 estrellas sobre 5

I had a problem when I placed my order and customer service responded and fixed it WITHIN 3 MINUTES of me sending my request for assistance!! Talk about quality customer service!! As a first time sh... Ver más

Valorada con 5 estrellas sobre 5

I was having a little difficulty assembly my capsules. I emailed customer service and Kristine responded the same day. She gave me some tips on assembling and it worked! I was successful in making... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a capsule filler for bulk supplements. I found HerbAffairs, Capsule-It, and decided to give it a try. They shipped quickly, it arrived shortly after purchase. Well constructed and c... Ver más

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

614 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Perfect handling.

I do not particularly like to leave comments but I was so impressed that I have to do it. By mistake I ordered a double amount and I could not find a telephone number to call. So, I emailed hoping for the best. To my pleasant surprise, the reply came fast, the order was corrected and credited. After that all steps were perfectly and timely communicated. An amazing experience. Thank you!

1 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I had read all of the reviews…

I wish I had read all of the reviews before ordering. They fail to provide a tracking number and when you ask for one, you’ll get an automated message saying the order is “unfulfilled”. I then asked to cancel my order and was told they could not cancel it. Since so many folk are having the same trouble, I will be contacting the Ohio attorney generals office to file a complaint .

25 de octubre de 2023
Opinión espontánea
Logotipo de Herb Affair

Respuesta de Herb Affair

Hi Alan,

Thanks for reaching out. It looks like you emailed us at 5am, which is before our customer service team logs in to work. They replied to you at 8am that same day and resolved your inquiry.

Please contact us again if you have any further questions.

Valorada con 5 estrellas sobre 5

Wonderful Customer Service

I purchased a few products twice and both times I received my order right away. Today I made a mistake and purchased a digital book twice and they answered me right away and refunded my mistake without any problem. So thankful.
I will be purchasing more items in the future.

16 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Quality Caping Machines

They were very prompt with delivery no delays and arrived sooner than I expected. I was delighted with the merchandise I received. The capping machines are prcision made and makes a former very labor intensive job very manageable.

1 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Herb Affair aims to serve its customers!

This Saturday morning I emailed Herb Affair right after ordering that I had forgotten to apply my discount code. Less than 10 minutes later I received an email that Herb Affair had fixed the problem and I'd receive a refund for the difference. Good evidence that Herb Affair aims to serve its customers! Thanks Herb Affair! - Brian

7 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Failure encapsulated

Still waiting on order two weeks later... Had to reach out about delay as the only communications I received were more offers to buy stuff... That might or might not ship. Not impressed. Would not recommend. Follow up has been lackluster at best.

24 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My interactions with Herb Affair…

My interactions with Herb Affair customer support could not have been better. They got my order shipped within hours, and promptly supported me to get a refund for a discount code I forgot to enter.

I can not wait to get my capsule filler, and feel great about continuing to purchase items from them! I spoke to a friend who works at a hydroponic store who uses his capsule machine from Herb Affair regularly, and he said it is the absolute best, after searching and trying many options.

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive product and outstanding service

I placed an order with Herb Affair and it arrived so quickly. Impressive! The organic herbs are fresh and the price is very fair for what you get. When there was a slight issue with the packaging, Kristine was quick to reply to my concern and handled my concerns very professionally. I'm so pleased to have found this company while browsing online and look forward to doing business with Herb Affair in the future!

22 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product is great

The product is great! Learning to use was a bit of a learning curve for me but I finally got it down pat! The company has also shown that they are very receptive to their customers with super fast shipping and quick responses to inquiries.

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! Got helped me out with my needs in a timely manner. Their product is great, my mom bought one and I loved it so I got my own.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic capsule machine!

The Capsule-It Machine works great! It sped up my supplement making process tremendously. I had 400 capsules made and everything cleaned up in about 1 hour. That was the first time using it too. I had to stop because I ran out of supplements. 10/10 would recommend.

22 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

What a pleasure it was (and is, as I will be conducting all my business here) to deal with this company. They are professional, courteous and a class act throughout.

Their customer service is great. They answer all your questions with valid answers, not stock boilerplate excuses. Their products are fresh and TOP quality. We need more companies like this in the US.

25 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. I’ve been using this product for about 3 months now. This makes it so easy..

Thank you for an awesome product.

24 de junio de 2023
Opinión espontánea

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