Respuesta de Heritage Urns
Thank you for your wonderful feedback—we're delighted you were pleased with the quality, appearance of the Iris Urn, and our prompt delivery.
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Información sobre la empresa
Escrito por la empresa
At Heritage Urns, we are dedicated to helping you honor the memory of your loved ones with dignity and grace. Our carefully curated collection of beautifully crafted cremation urns serves as timeless tributes, made from premium materials and designed with meticulous attention to detail. Each urn reflects our commitment to quality, offering a meaningful keepsake that holds the essence of a life well-lived. Whether you're seeking a classic or contemporary design, we are here to guide you in choosing the perfect piece that resonates with your remembrance and love.
Información de contacto
Reino Unido
- info@heritageurns.co.uk
- heritageurns.co.uk
4,0
Muy bueno
6 opiniones
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Respuesta de Heritage Urns
Thank you for your lovely review—we're honoured our item could be a special part of your memories.
Excellent quality and excellent service…
Excellent quality and excellent service - thank you.
19 de junio de 2026
Respuesta de Heritage Urns
Thank you for your kind words—we're delighted to hear you're pleased with both the quality and our service.
My experience was very good
My experience was very good, I got what I asked for, and the Urn is beautiful, friends have also commented. I would definitely recommend this company to anyone else. Thank you
25 de mayo de 2026
Respuesta de Heritage Urns
Thank you for your lovely feedback. We're delighted you are happy with the urn and truly appreciate your recommendation. It was our privilege to help create a beautiful tribute for your loved one.
I’m mixed on this
I’m mixed on this. The urn was good value, but they’re an emotional purchase and it was needed more quickly than normal.
The downside:
Express delivery - the cost is ludicrous and if it hadn’t been absolutely necessary for us, then no way would I have entertained it. I can’t see any justification for that amount of money.
31 de mayo de 2026
Respuesta de Heritage Urns
Dear Dave,
Thank you for your message and for your kind comments about the quality and value of our urns. We truly appreciate your feedback.
Regarding the priority service charge, we completely understand your concern. However, as the urn was required urgently, we arranged for expedited processing and dispatch to ensure it could be shipped as quickly as possible. This involves dedicated resources, prioritised scheduling, and personal attention to meet the accelerated timeframe, which is why the additional charge applies.
For reference, all of our urns are normally delivered within 72 hours as part of our standard service for free of charge. The priority option is available specifically for customers who require their order sooner than our usual turnaround time.
We appreciate your understanding and are grateful for the opportunity to assist you during this important time.
Kind regards,
Heritage Urns
Amazing
Amazing. I sent a message to ask a few questions and they replied very fast and professionally. They recommended an urn for us and I’m so so glad they did. It is perfect. It’s stunning beyond words and perfect for my dad. Thank you so much
27 de mayo de 2026
Respuesta de Heritage Urns
Thank you for your kind words. We are honoured to have helped you find the perfect tribute for your dad, and we're delighted that the urn exceeded your expectations. – Heritage Urns
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