Picture is lovely, received quickly. One slight issue in that the frame feels a bit fragile….and not as tight to the picture as I would have hoped. Nonetheless very impressed and looking forward to gi... Ver más
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Consulta las opiniones de los clientes
I am really impressed with the picture and I know my friend will love it, as she has recently lost her horses, but I feel for that price, the frame could be more substantial, it feels really light,... Ver más
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Product was fantastic so clever. Delivery service let me down. Despite giving contact details - i didnt know it would need to be signed for - driver didnt contact me, it wasnt left in safe place and p... Ver más
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Very good communication when I asked questions. The art was a picture of my lovely dog, whom I have recently lost, and I couldn't be happier with it; it's beautiful. From a few photos, they captured... Ver más
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Información sobre la empresa
Escrito por la empresa
Hero Frame transforms your favourite photos into premium personalised framed artwork. Every piece is uniquely designed to create a one of one masterpiece, crafted with exceptional quality and backed by outstanding customer service. Whether it’s a beloved pet, a cherished person or a special memory, every piece is uniquely designed using advanced AI and refined by our team to create a one of one masterpiece. We pride ourselves on exceptional quality, outstanding customer service and creating artwork that means something.
Información de contacto
Reino Unido
- Info@heroframe.co
- heroframe.co
4,6
Excelente
51 opiniones
Invita a los clientes a opinar
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Very good customer service
Very good customer service, the portrait was exceptional. I needed to contact them because of a mistake I made and they were very understanding. Delivery was quick and well packed. Would recommend to friends and family
8 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Jan! We’re really pleased you loved your portrait and that we could help get everything sorted. Your recommendation means a lot to us.
Great quality
Great quality, quick response to questions, fast delivery. Brilliant!
8 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Jacqueline! We’re so pleased you’re happy with the quality and service. Really appreciate the lovely review.
Beautiful print
The whole process from sending a photo to having the print delivered was excellent. So pleased with the print amazing quality.
6 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Sarah! We’re really pleased you enjoyed the whole process and love your print. We really appreciate the lovely review.
Stunning pictures
Amazing service. I loved the option to preview our pictures before confirming purchase. So pleased with the end products, we are absolutely in love with our pictures. Will absolutely be purchasing again
5 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much for such a lovely review. We’re delighted you loved being able to preview the designs, and even happier that you’re in love with the finished pictures. We can’t wait to create more for you!
Absolutely Terrific
Absolutely Terrific, far better than I expected
Pride of place on my wall and I had it in only 4 days. Will use Hero Frame again when I find something worthy of it.
Can’t fault this company at all. 🙂
4 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Marjorie! We’re delighted you’re happy with your experience. Your support really means a lot to us. 🙂
The picture produced from a photo was…
The picture produced from a photo was amazing and my husband was totally overwhelmed with his gift. It would be great to pay and upgrade the frame
Great gift 🎁
3 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Lisa! We’re delighted your husband loved his gift.
Very good communication when I asked…
Very good communication when I asked questions.
The art was a picture of my lovely dog, whom I have recently lost, and I couldn't be happier with it; it's beautiful. From a few photos, they captured my boy's lovely soft face beautifully, and the love that was always in his eyes shines. It's perfect. Thank you so much; I will treasure it x
22 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Terri. We’re truly honoured that you chose us to create this piece in memory. We hope it brings you comfort for many years to come.
Respuesta de Hero Frame co
Thank you, Donna! We’re so pleased you love your print and that it arrived quickly.
Easy to order
Easy to order, turned up today (no notice). It's already hanging on my wall. Looks exactly as ordered,wish I could post a photograph to show how good it looks. Very pleased
10 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Stephen! We’re really pleased to hear it arrived safely and is already up on the wall 😊
It’s great to hear it looks exactly as you hoped. We’d love to see a photo of it hanging too!
Thanks again for choosing Hero Frame and for taking the time to leave us such a lovely review.
Hero Frame
Great quality
Great quality
I was very impressed with it.
I recommend this to everyone who has a beautiful picture that they wish to gift for a loved one or just for yourself.
Thank you so much
Mrs L.A.L.
Cambridgeshire
England
3 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much for your lovely review! We’re delighted you’re so pleased with your artwork and really appreciate the recommendation. It means a lot to us! 😊
Respuesta de Hero Frame co
So pleased to hear that! 😊 Thank you so much for your support
Respuesta de Hero Frame co
Thank you so much! We’re really pleased you’re happy with your Hero Frame and the service you received. We really appreciate the lovely review!
The proposed artwork was absolutely…
The proposed artwork was absolutely nothing like the photo I uploaded. My horse looked nothing like my horse (different breed-type, different angle, with completely different markings - they used the exact same horse as they have on one of their stock artworks) and they changed my gender to a man! (Feel free to roast me for that). Needless to say, I did not continue to purchase.
12 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Hi Sthar,
Thanks for your feedback. Occasionally a first generation may not capture every detail perfectly, and things like image quality, lighting or the angle of the original photo can affect the result.
We’d recommend trying again with a clear, well-lit photo where your horse and their markings are easy to see. You can preview the artwork before purchasing, so there’s no obligation to continue unless you’re happy with the result.
We’d genuinely love to know how your next design turns out. If you need any help getting the best result, please feel free to contact us and we’ll be happy to help.
Hero Frame Support
The prints are absolutely gorgeous
The prints are absolutely gorgeous on high quality card. A small hick up as initially only one of the 2 items ordered was received (fault lies with Evrie); but very quickly sorted when I e-mailed Hero Frame.
Quality product and good customer support.
28 de julio de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Birgit! We’re delighted you love your prints 😊 We’re sorry about the little delivery hiccup, but really pleased we could get everything sorted quickly for you. Thank you for your lovely review and for choosing Hero Frame
Captured our boy perfectly!
Was a little sceptical about ordering online as have been bitten before, but I needn't have worried. A little hiccup on delivery but that was entirely down to the Courier. Absolutely delighted with our print, such incredible quality and it captured the image of our beautiful Boy perfectly. Thank you so much, would thoroughly recommend.
12 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Marie! We’re delighted to hear how much you love the print and that it captured your boy so perfectly
Thank you for the lovely recommendation!
So glad I ordered from this company
From start to finish, the process was very easy and smooth. Very happy with the final picture and frame was great. Arrived undamaged. Very pleased with this company and would recommend.
4 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Sean! We’re really pleased to hear you found the whole process easy and smooth, and that you’re happy with both the picture and frame
Thank you for the recommendation and for choosing Hero Frame!
Very easy website great fast service…
Very easy website great fast service and picture likeness fantastic
5 de agosto de 2026
Respuesta de Hero Frame co
Thank you so much, Jason! 😊 We’re really pleased you found everything quick and easy, and even happier to hear you love the likeness. Thanks for choosing Hero Frame!
Brilliant Experience- Incredible Detail & Quality
From uploading my photo to receiving the finished frame, the whole experience was brilliant. The preview gave me confidence before ordering, and when it arrived I was honestly blown away. The detail is incredible, the quality of the frame is excellent.
2 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Stella! 😊 We’re so pleased you enjoyed the whole experience. It’s lovely to hear the finished piece exceeded your expectations and that you were so happy with the detail and frame quality. Thank you for choosing Hero Frame and for such a lovely review!
Gorgeous quality and well packaged
Gorgeous quality and well packaged. I’m so so happy with my order, throughly recommend! ⭐️⭐️⭐️⭐️⭐️⭐️
5 de agosto de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much, Amanda! 😊 We're so pleased to hear you're happy with your order. It means a lot that you took the time to leave us such a lovely review. We hope your new Hero Frame takes pride of place, and we can't wait to create something for you again in the future!
We ordered two pictures from Hero Frame and the transaction was faultless. The pictures themselves are excellent and we are glad we purchased from Hero Frame
We ordered two pictures from Hero Frame the experience was faultless and the quality was superb thank you.
9 de julio de 2026
Opinión espontánea
Respuesta de Hero Frame co
Thank you so much for your lovely review! We’re delighted to hear that everything went smoothly and that you’re so pleased with both of your pictures. We really appreciate you choosing Hero Frame and hope you enjoy them for many years to come.
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