Great how-to videos and advice on using the Aiiro non-lethal spray. My wife really appreciates the non-lethal yet effective deterrence factor she can carry on her person. I feel much better when she t... Ver más
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Great how-to videos and advice on using the Aiiro non-lethal spray. My wife really appreciates the non-lethal yet effective deterrence factor she can carry on her person. I feel much better when she t... Ver más
La empresa ha respondido
Superior Non-Lethal Devices, Awesome Communication & Customer Service as always! My Self Defense Students and I thank you fir helping make 2026 a more secure year for all of us. Stay safe, Mike Hayas... Ver más
I have both the pepperball launcher and the AIRO pepper spray launcher. I would say make sure to get several practice cartridges for each as neither unit fires straight at aiming point, they are both... Ver más
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We purchased the AIIROP pepper gel weapon and tested it using the trainer cartridges. The unit fired, however, of the four trainers deployed (two cartridges provided with the unit plus two additiona... Ver más
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HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
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Product is easy to use and training cartridges provided worked well for the aero model. It was not clear from the advertising that the pepper gel doesn't ship to California. But I do like having a non-lethal option for self protection in public as a CCW is not allowed in many areas of California now

Respuesta de HERO Defense Systems LLC
U wouldn’t give me a promise 10per cents discount

Respuesta de HERO Defense Systems LLC

Respuesta de HERO Defense Systems LLC
HERO's customer service and communication have been wonderful. You always wonder, now-a-days, whether or not there's a "real" person behind the answers to your questions - There are real people at HERO. I have reached out to them 3 times since I purchased the Aiiro and they responded and resolved my issue or question!
I’m very happy with my order. Product is very well made. Fits in your pocket or in the holster. The case is very well made also
A great alternative to a firearm.
Not a proper fit as promised, cover manufactured over seas,therefore quality suffered, I reported error and no one ever followed up

Respuesta de HERO Defense Systems LLC
The cartridges aren't loaded per my request and the holster is right handed, not the left I requested.

Respuesta de HERO Defense Systems LLC
I own the HERO 2020 and just purchased the AIIRO this week. It is on its way to me now. These are incredibly great non-lethal devices which are easily concealable and very user friendly to operate.
As someone who lawfully carries a concealed firearm, I recognize the importance of having non-lethal resources readily available for self-defense. A firearm is not a universal solution for every self-defense incident. The amount of force you are able to use in self-defense must be proportional. It cannot be greater than the amount of force you are defending against.
According got the FBI and Department of Justice you are 5x more likely to be involved in a non-deadly force incident than a deadly force incident.
As a civilian with former law enforcement experience, I am passionate about the study of lawful self-defense and support the 2A as well as your overall right to protect you and your family against criminal predation regardless of whether it’s a deadly or non-deadly force threat. So much so, that I dedicated my Facebook page to lawful self-defense related topics to better educate others.
HERO self-defense products are a great way to “give the gift of safety” this Christmas season.

Respuesta de HERO Defense Systems LLC
Thanks for replacing my daughter’s Hero 2020. As you know, her original one went off in her purse in her vehicle, and you sent a replacement. We used the prepaid UPS sticker to send the original one back to you. I hope you can figure out what the root cause of the discharge was.
I think that the nitrogen canister must have given out because the trigger wasn’t pulled.
Thanks,
Jim Wingert
Easy selection and purchase. Great correspondence in ordering and shipping, as well as simple emails to connect to UPS for tracking.
Very responsive when I had a question about shipping.
I’ve bought 2 Hero 2020’s and extra loade of each, practice and live rounds.and we love them.
I just bought 10 alert systems for my grandchildren to keep on their backpacks so if any one advances towards them they just pull down on the device and what a loud sound it makes and a bright light
Met David Clemons at the Wannamaker gun show is Tulsa. have ordered the Holiday Travel Bundle and then
3 of the personal alarm and light for my granddaughters for Christmas. Great product.
I like how easy it is to load shoot and handle. I recommend it as a good alternative for a gun.
I’m at the owners at the Tulsa Gunshow was impressed and ordered one. It was shipped and arrived very quickly within a few days. I have not had a chance to test it, but I’m looking forward to Trying the practice rounds
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