Hi Rise Fitness: Profits Over People
I had a bad experience with Hi-Rise Fitness, just like many others mentioned. They messed up my bills big time, charging me twice in one month and then delaying the refund a month and charging me again a week later—it really messed with my finances. It was super hard to get them to even reply to my emails. To make things worse, they lied about why my trainer left, saying he got a different job there when he actually left because they didn't pay him. Even though they replaced him quickly, they didn't tell me his replacement wouldn't be ready for another week. It's clear to me that Hi-Rise cares more about making money than looking after their clients or staff. Despite charging a lot, their service is terrible. I'd tell anyone thinking about joining to think again.