Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Ver más
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Consulta las opiniones de los clientes
I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Ver más
Big shout out to Fay in Tralee. She's excellent with me ,a customer with Hidden Hearing for many years. Nothing is a problem always so cheerful. Thank you Fay. Much appreciated Noreen Curtin
La empresa ha respondido
My visit experience was very relaxed and professional. No hard selling and genuinely personable. The explanation of the test and what was found was explained very clearly. I would easily recommend th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Información de contacto
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlanda
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 72% de las opiniones negativas
Suele responder en menos de 1 mes
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Comprehensive and professional examination.
My examination was conducted professionally and seemed very comprehensive. I was given a complete explanation of the process, and the results were clearly explained.
11 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi _Micheal, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
The Customer Care Team
Everything was well explained to me by…
Everything was well explained to me by Mike.
7 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi _Eunan, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Mike in the Letterkenny clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Recommend
Very nice and understandable staff. Very professional and open to the customers at the same time. Highly recommend
4 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi Joanna,A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Friendly Staff
Friendly Staff: Receptionists and audiologists are described as warm, polite, and reassuring.Clear Explanations: Tests and results are communicated clearly using easy-to-understand visual aids.Comfortable Clinics: Offices are noted to be bright, clean, and well-maintained.No Pressure: Consultations feel informative rather than pushy or sales- I was treated with the utmost care and kindness. Noel in the Waterford branch is exceptional in his customer relations. A gentleman. Thank you Noel
4 de agosto de 2026
Opinión espontánea
Respuesta de Hidden Hearing Ireland
Hi Stephen,A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience with Noel while you were in with us in our Waterford clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Best Regards,
The Customer Care Team
The professionalism of the person who…
The professionalism of the person who attended to me was superb. No time was wasted, I was attended to immediately I arrived and everything was explained to me the way I will understand.
7 de agosto de 2026
Respuesta de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Friendly staff
6 de agosto de 2026
Respuesta de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
First visit to Hidden Hearing in Drogheda
Teodora was very pleasant & made me feel relaxed from the start. She was also very efficient & knowledgeable regarding relaying everything I needed to know.
4 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi Seamus, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Teodora in our Drogheda clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Respuesta de Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Absolutely painless experience
Absolutely painless experience. Anita so professional and caring ,made me feel so at ease. Highly recommended.
6 de agosto de 2026
Opinión espontánea
Respuesta de Hidden Hearing Ireland
Hi Denis Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Anita in our Artane clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Great experience from start to finish
Great experience from start to finish. Great staff and service.
5 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi Patricia, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with our Killarney clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
David is very professional and honest
David is very professional and honest. He is also patient and explains everything very well.
Thank you
4 de agosto de 2026
Respuesta de Hidden Hearing Ireland
1. Hi Mairead, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with David in the Dundalk clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Best Regards,
The _Customer Care Team
Very kind and professional gentleman…
Very kind and professional gentleman who was most helpful
4 de agosto de 2026
Respuesta de Hidden Hearing Ireland
Hi _ Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If there's anything you need, please don't hesitate to reach out.
Best Regards,
The _ Customer Care Team
Staff and Service were fantastic would…
Staff and Service were fantastic would be highly recommended to anyone.
31 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Miranda, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Athlone clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Appalling Customer Service!
Appalling Customer Service!
I had an appointment for a hearing test in the Limerick Hidden Hearing clinic today. The Receptionist phoned me in advance (yesterday) to confirm my appointment for the hearing test. I would like to say that the Receptionist was very friendly and helpful. I drove into Limerick City especially for this appointment and parking was very hard to find. When I was called in to the room I was informed that I would not be having a hearing test today. I received no apology and the person I was dealing with was very arrogant and difficult to deal with. I will not be recommending Hidden Hearing to anyone in the future and also I mentioned to another member of my family who is a client of Hidden Hearing that I was treated very badly today by a member of staff and we are definitely considering not remaining clients of Hidden Hearing.
31 de julio de 2026
Opinión espontánea
Respuesta de Hidden Hearing Ireland
Hi Bernadette,
We were sorry to hear that the visit you had in our Limerick clinic was not up to our high standards.
I see that you have spoken to one of our Customer Service Team last week to discuss the matter and hope that the conversation addressed the matter to your satisfaction.
Should you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please don't hesitate to reach out.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Someone that understands hearing loss…
Someone that understands hearing loss how it is importance for someone with loss to trust that person to deliver what he said he do
31 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Sandra Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
What a fabulous service
What a fabulous service - the staff are professional, kind and friendly. Great support and advice and overall brilliant service. Thank you !
31 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Barbara,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Athlone clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Happy visit.Graham and Sharon were friendly
Graham and Sharon were friendly, helpful, pleasant and did a good job.
They were efficient and upbeat and Sean and I were very happy with our visit.
23 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Claire and Sean,,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Graham and Sharon in the Newbridge clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
they could not be more helpful
they could not be more helpful. They went above and beyond what you would expect
30 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Navan clinic Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
There was no sales pressure
There was no sales pressure.
Told of the different types of aids.
Tested both ears and went through the procedure to fit my requirements.
30 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Philip,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Fergal and our Athlone team. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Hidden hearing Liffey Valley
From the first phone call to book appointment to walking in the door to meeting Ciara to Greg who looked after my mam extremely well. My mam was so nervous and was calmed instantly. Greg was very professional, kind, caring and understanding. My mam life has changed with the care and the hearing aids she was given.
20 de julio de 2026
Respuesta de Hidden Hearing Ireland
Hi Karen.Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you and your Man were happy with your experience with Greg and Ciara in the Liffey Valley Clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
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