This was by far one of the most…
This was an absolutely horrible experience from start to finish.
What was supposed to be a straightforward flat-rate move turned into a stressful and expensive situation filled with unexpected charges and pressure tactics. On delivery day, they reinterpreted basic terms like “main floor delivery” to justify adding extra fees that were never clearly explained upfront. Then came additional charges for stairs — again, not properly disclosed at the time of booking.
When I questioned these charges, they refused to accept credit cards, which is extremely concerning and removes any level of consumer protection. I was forced to proceed with a wire transfer just to move forward.
Despite paying around $5,000, my belongings were delayed and placed into a storage facility far from my home, creating even more inconvenience and stress. I then had to pay approximately another $600 just to retrieve my own items.
Communication was poor throughout. Calls went unanswered, updates were unclear, and I was left chasing them for basic information while trying to manage an already stressful move.
This experience showed a complete lack of transparency, accountability, and professionalism. I would not use this company again under any circumstances.
Do not use this company.








