I can’t rate below a 1 star or I would
I can’t rate below a 1 star or I would. I ordered 2 hoodies from this company. After it taking weeks for them to even show they’d been shipped (even though it showed ‘fast shipping’ when ordered), they finally arrived 2 days before Christmas with one being significantly smaller than the other (even though both were size large). Of course they were supposed to be Christmas gifts (and ordered in plenty of time to return and/or exchange if there was an issue, or so I thought). I emailed them right away and they, in turn, asked for my measurements to make sure I ordered the right size. Seriously??? That was a red flag. But, I did as they asked and took it a step further - I sent measurements of both hoodies they sent along with photos of both, showing the significant size difference, as well as a photo of my son wearing the hoodie that actually fit (since they were purchased for him). Additionally, the smaller hoodie had a grammatical error (my fault that I didn’t notice this when I originally ordered, and I pointed this out when I sent in measurements). Today, they finally responded to my photo evidence and measurements and offered for me to just keep the hoodie and give a 10% refund. For a hoodie that doesn’t fit (at no fault of my own) AND has a grammatical error in the wording?? No thank you. This has been going on for almost 2 months. I’ve filed a dispute with PayPal and am praying I can get it resolved through them. Please do yourselves a favor and don’t order from this company. HUGE scam.
23 de diciembre de 2023
Opinión espontánea