I would give zero stars if I could! Most horrible customer service, unreliable products and they simply could not give a hoot to help with anything. They will blame you for everything and refuse any... Ver más
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Consulta las opiniones de los clientes
My Hisense 65" TV started turning off by itself intermittentently 2 months after the warranty expired. Sometimes it turns off every 5 minutes and takes a few minutes to turn back on. The Hisense helpd... Ver más
Horrendous customer service. We are out of pocket hiring a fridge after our brand new Hisense fridge stopped working 3 weeks after purchasing. Will never purchase from Hisense again and strongly sugge... Ver más
I have 3 Hisence products. 2 are working fine however I have just purchased a Split system 7kw Air can system that has a problem that cools to a much lower temp than that indicated on the Remote & F... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Welcome to the official Facebook page of Hisense Australia. If you have friends/family that are proud owners of Hisense products or just want to spread the love, please use the "Suggest to friends" button and invite them to our page for upcoming news a...
Información de contacto
Melbourne, Australia
- hisense.com.au
Cannot get any Customer Service from Hisense
How on earth do you contact anyone through the main Hisense Customer Support number 1 800 447 367
I have called the number on multiple occasions in order to obtain assistance, yet all I get is a voice recording stating that there ARE NO AGENTS AVAILABLE.
What sort of Customer service is this for a such a HUGE COMPANY?
3 de abril de 2023
Opinión espontánea
Warning to EVERYONE-over 25 degrees and the fridge/freezer dies
Warning to EVERYONE! We have purchased three Hisense fridge/freezers and a freezer in the past two years.
ALL HAVE DIED once the temperature reaches above 25 degrees. We have a rural property and these are for workers quarters as well as personal use. The sales rep at Harvey Norman informed me, AFTER returning one unit, that they are not suitable for climates above 25 degrees!! I live in North QLD!
We are up at 9.30pm rescuing food, once again!
It is a full freezer, after a big shop yesterday, to see us through the next month, whilst we harvest!
Our workers replaced a whole freezer/fridge full just a few months ago, as well.
One has been replaced with another brand but this one is just out of warranty. The sales rep service is awful! Hanging on the phone for over an hour is disgusting. Once you reach someone, they are ok to deal with but I highly recommend to buy another brand!
NEVER AGAIN.....
10 de marzo de 2023
Opinión espontánea
Useless
My Hisense fridge was faulty-when they eventually sent a replacement they refused to deliver it because they had to go up 6 stairs and said they werent strong enough and didnt have a trolley.Useless product-useless service.
15 de junio de 2022
Opinión espontánea
Poor quality and poorer service
I bought a washing machine 7 months ago and it had a catastrophic failure this week, locking my clothes inside. Being under warranty I called their support number only to be told someone would be coming to repair in the next few days. I requested a priority service. After 5 days of waiting to hear back I eventually found out who the repairer was and called them. Turns out they had already ordered a part and were waiting for it to arrive but I had to call them to find this out! No updates, no phone calls. Just silence. Assuming the part comes in the next 10 days the expensive clothes in the machine will have been utterly ruined. I don't expect I'll get any offer of compensation or apology.
Do not buy.
26 de enero de 2022
Opinión espontánea
Black French Door Fridge
We purchased a black glass french door fridge 2 & 1/2 years ago and already it does not keep cold in the fridge area. Such a waste of money. Hisense... keep looking.
9 de octubre de 2021
Opinión espontánea
My Hisense wine fridge stopped working…
My Hisense wine fridge stopped working 1 month after the 3 month warranty expires. They refuse to honour it.
26 de mayo de 2020
Opinión espontánea
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