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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best customer support ive ever had. Delivery drivers were helpful and brought it into the house and even offered to help me carey it up my stairs. I couldnt have asked for a better phone expe... Ver más

Valorada con 5 estrellas sobre 5

I struggled to make contact or arrange an appointment with Herman Miller authorised repairs. I don’t want to be unfair but because I only had one chair I do wonder if there was any interest in... Ver más

Valorada con 5 estrellas sobre 5

5* treatment even when the courier makes mistakes, (the seller even refunded me some cash for the couriers error m) i've had my chair (mirra2) for a few weeks now and it handles my 18stone friend no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed my Herman Miller Aeron chair repaired—one armrest needed reattaching and the back locking mechanism was faulty. Adam quickly took the chair apart, identified the issues straight away, and had... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. también en la categoría
  3. Accesorios para muebles
  4. Taller de reparación de mobiliario
  5. Tienda de mobiliario de oficina usado
  6. Tienda de mobiliario usado

Escrito por la empresa

Based in London, HM Chairs specializes in high-quality Herman Miller office chairs and replacement parts. We offer a wide range of products, including the iconic Aeron, Mirra, and Embody chairs, along with essential chair parts such as arm pads, casters, and seat pads. Our services include expert refurbishment to restore chairs to like-new condition, ensuring comfort and durability. Customers can enjoy competitive prices, a price match guarantee, and both national and international delivery options. Visit our showroom in London or shop online to experience the comfort and quality of Herman Miller chairs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(124)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

The chair I received had a defect so I let them know and they set up a return and refund promptly. Adam was polite with his communication and quick to respond.

29 de enero de 2025
Valorada con 5 estrellas sobre 5

Great Quality, Great Price

Bought a refurb Herman Miller Aeron from these folks in May 2024, I could not even tell that it wasn't brand new! And for a quarter of the price of a new one.

Had a few questions about the product beforehand and the team were responsive and informative. Highly recommend, if I ever need another HM in future I'll be sticking with these folks.

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair

Enquired about a repair , could not have been more helpful and communication brilliant .
The Guys helped me amend from a visit to them to a visit to me , I knew there would be an additional charge and rightly so .
On top of that top guys .

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Restored Faith

There was an issue which was extremely frustrating at the time. What has impressed me was their desire to put things right. I had never purchased or used their services before. Once my concerns were noted they went above and beyond to solve my issue, offering a solution to me via text on a Sunday evening! Keep this up guys, this will make you stand out in the market. I have a business in the start up phase, when the time comes to purchase chairs, you will be the people I reach out too.

8 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What great service

Ordered 2 chairs from this company that were delivered well within the expected delivery date. Both chairs are incredibly good quality for refurbs so well worth the price I paid. I was missing some wheels from one set and they posted a set out next day delivery which was amazing service. I would highly recommend this company.

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great chair bought for home

Great chair bought for home. Cannot tell it’s a refurbished one compared to ones at work. Easy to install. Fast delivery as well. Would recommend.

30 de diciembre de 2024
Valorada con 5 estrellas sobre 5

I needed to get an ergonomic chair to…

I needed to get an ergonomic chair to help my back, and HM Chairs is great value for money, the chair I bought looks almost new and has been refurbished to a very high standard. I was able to go and see the chair and try it out, then it was delivered to me a few days later. Thanks!

30 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Aeron refurb might as well be brand new, no regrets buying from HMChairs

Ordered an Aeron refurb and I was expecting some scuffs and was praying the mesh wouldn't be replaced with a cheaper version.

It came within a few days and I've got to say, this might be my favourite purchase of the year. The chair might as well be brand new, all of the components are all good - no scratches, scuffs or holes. I only saw some marks on the arm rests but they were able to be wiped off. Most importantly to me, the mesh is original.

The seller forgot to include castor wheels with the chair, I used the site's live helper and they got back to me and shipped wheels next day.

Great service, would recommend them!

25 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Amazing chair!

Amazing chair!
Hard to believe its Refurbished looks like It's never been used before. Was easy to setup and the shipping time was accurate at 3-5 days. Ordered on the 14th and it arrived today. :)

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A well worth repair option to HM authorised repairs

I struggled to make contact or arrange an appointment with Herman Miller authorised repairs.
I don’t want to be unfair but because I only had one chair I do wonder if there was any interest in my repair.
In the end I contacted a relatively local dealer who also sells & repairs used HM Aeron chairs.
What mostly impressed me about the two gentlemen that called was their honesty & very fair prices charged.
They are not authorised dealers to Herman Miller but they give a service worthy of a good review.
In my opinion saved the day!

23 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top-notch service and great value!

I needed my Herman Miller Aeron chair repaired—one armrest needed reattaching and the back locking mechanism was faulty. Adam quickly took the chair apart, identified the issues straight away, and had all the necessary parts on hand. He even gave the chair a full service, and now it feels brand new! Excellent work, top company, and very reasonably priced. Thank you!

19 de octubre de 2024
Opinión espontánea

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