HM Cosmetics Opiniones 299

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had such an amazing experience at HM Cosmetics !! From the moment I walked in, the hospitality was incredible and I felt so welcomed even being offered a drink was such a lovely touch. Holly d... Ver más

Valorada con 5 estrellas sobre 5

I have been going to HM Cosmetics for 5 years now and all the girls are amazing at what they do - super professional and take such pride in their craft. I do however love going to see Sophie and trus... Ver más

Valorada con 5 estrellas sobre 5

Taz, what a lovely person you are. I came in today, tired after being up all night with my baby and when I left the salon, I felt much more upbeat. Amazing brows and lashes, but you as a person made i... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience at HM Cosmetics. The consultation felt personal and professional from start to finish. The technician focused on shape, symmetry, and selecting the right pigment for... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Industria cosmética

Escrito por la empresa

Here at HM Cosmetics, we have 1 goal in mind; to make you feel comfortable from the second you walk through our salon doors, until the moment you leave. We believe that everybody deserves to feel great about themselves. We offer an exclusive range of industry leading non surgical cosmetic treatments as well as general beauty treatments. Our local friendly team have been carefully selected and trained to the highest standard. With constant innovation within the beauty industry, we strive to be the best at what we do.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Would definitely recommend!

So friendly and make sure you always feel comfortable! They take so much care in caring out the treatment and it always looks great!

Would definitely recommend!

15 de marzo de 2025
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Thank you so much for this kind review! xx

Valorada con 5 estrellas sobre 5

Thank you Robyn


I have been on a very long brow journey, struggling to achieve the look I’ve always wanted—until I met Robyn. She worked absolute magic on my brows, transforming my faded grey pigment into the most beautiful, warm-toned brows I could have ever hoped for. Her skill, precision, and eye for detail are unmatched, and I couldn’t be happier with the results. I finally have the brows I’ve been dreaming of, and I cannot thank her enough. If you’re looking for a true brow artist, Robyn is the one!

24 de marzo de 2025
Opinión espontánea
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Respuesta de HM Cosmetics

Thank you so much for this beautiful review! Our Robyn is amazing at what she does and were so glad you love your results! xx

Valorada con 1 estrellas sobre 5

Avoid the online shop

I cannot comment on the salons, however I must say their online shop and lack of communication is appalling. I placed an order on the 2nd December 2024, for a doll highlighter as a Christmas present. On the website it says dispatched within 1-2days, on the 15th December 2024, after not receiving a dispatch email I emailed them to chase it up, I did not receive a response but the following day I received an email saying my order had been dispatched. I chased up the company again on the 23rd December 2024, asking if there was any tracking information as I had not received the item. As of today, 18th January 2025, I still have not received the item or a response to any of my emails. I have now contacted them on Facebook, to try and get a response… wonder if they’ll respond.

Update 10/02/2025, received a response, saying they are sorry that this happened and asked for my email address as they could not locate my order on the 21st January 2025, I responded on the 24th January 2025, by providing my email address which has been seen, and nothing since. Today, I’ve sent screenshots of the order confirmation and shipping confirmation, let’s see how this progresses.

2 de diciembre de 2024
Opinión espontánea
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Respuesta de HM Cosmetics

Hello Amy, were have resolved this issue and gave a full refund as soon as we see our emails. We are so sorry we had a little stock issue and unfortunately couldn't get any more of our doll highlighter. We are extremely sorry for this! If we are able to get a restock I will contact you first thing! We really hope that you understand and are satisfied with your quick refund. We wish you all the best xx

Valorada con 5 estrellas sobre 5

Perfect experience 🫶🏼💞

I had profile balancing filler with Holly and I could not be happier. I was always insecure about my side profile and she has made me feel so much more comfortable 💞. In terms of pain it was very minimal as she talked me through everything she was doing and was very gentle. Will definitely be coming back soon 💞x

19 de noviembre de 2024
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Thank you so much for this beautiful review xx

Valorada con 5 estrellas sobre 5

HM cosmetics is the absolute best

HM cosmetics is the absolute best
Holly always does my lips so perfect and listens to exactly what I want. All the girls there are so amazing and talented I just wouldn’t ever go anywhere else after finding these angels 💕 they all make you feel so comfortable and you leave feeling a million dolla baby 😆🙌🏼💕 the best of the best

19 de noviembre de 2024
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Respuesta de HM Cosmetics

We cant thank you enough for this beautiful review! Were so glad you love your results and we absolutely love having you! We hope to see you soon xx

Valorada con 5 estrellas sobre 5

Always an excellent service…

Always an excellent service accommodated to all my needs as a cilent.
Feel like I am at home always so comfortable. Taz is my girl. Love her to bits. she's so great at what she does would never go anywhere else.

9 de noviembre de 2024
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Respuesta de HM Cosmetics

Thank you so much for this kind review Amy! x

Valorada con 5 estrellas sobre 5

Lip filler at HM Cosmetics

I recently had my lips done at HM Cosmetics by Olivia and it was such an amazing experience from start to finish! Leanne in the reception area was so welcoming upon arrival and made sure I felt at ease and totally prepared for my treatment! Complimentary Hot/Soft drinks are always offered on arrival and after the treatment, which makes the experience feel that extra bit luxurious! Olivia is a fabulous practitioner. We had a brief consultation before we began the treatment, where we decided on the look that we wanted to achieve for my lips, she made sure I was super comfortable throughout the whole thing and always gave me the option to pause for a moment if needed! I am super happy with the results of my treatment, and will definitely be returning in the future! Would 100% recommend!

9 de noviembre de 2024
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Thank you soo much for this beautiful review Luke! We always really love having you here and were soo happy you love your results! We really hope to see you again soon x

Valorada con 5 estrellas sobre 5

Great team, great salon and great service

I’ve been visiting HM for years now. 5 star service from all the girls every time. Holly is so lovely and really listens to what you are wanting from your appointment. Would give 10 stars if I can. Great team, great salon and great service. What more could you ask for! Thanks ladies x x x

8 de noviembre de 2024
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Thank you so much Billie this is so sweet! We always love having you and cant wait to see you again xxx

Valorada con 5 estrellas sobre 5

Baby Botox & lip filler

have been to Hm.cosmetics for several treatments and leave loving the results everytime . They all show such professionalism and cleanliness throughout the salon. Recently got baby Botox and lip filler by tazmin and she spoke me through the entire process, made the appointment so comfortable and gave me my desired outcome. Can’t wait to return for my future treatments!

28 de octubre de 2024
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Thank you so much Caitlin, were so glad that you always love your results and we hope you feel amazing! We look forward to seeing you again soon! xx

Valorada con 5 estrellas sobre 5

The Best !!

This is my second time visiting HM cosmetics absolutely love the vibe and the energy as soon as you walk in. I had a non surgical nose job and chin filler done by holly she is such a beautiful soul I couldn’t be happier with my results in love 😍. My overall experience was great honestly I highly recommend HM cosmetics thank you so so much 🩷

25 de octubre de 2024
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This makes us so so happy, we are so glad you love your results and we cant wait to see you again xx

Valorada con 5 estrellas sobre 5

3 area freeze 🩷

Had a 3 area freeze with Holly on Tuesday and the results have already kicked in!
All of the girls are really friendly and welcoming and Holly was so gentle and professional throughout, thanks for giving me the cute pink lama to squeeze! 🦙💕
Also such a lovely girly salon 😊
Would definitely recommend and return for future treatments xxx

22 de octubre de 2024
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Respuesta de HM Cosmetics

Thank you so much Lucy! Were so glad you love our little llama haha! We cant wait to see you again xx

Valorada con 5 estrellas sobre 5

A review for Holly… x

I just want to write a review more so for Holly to read than others… thank you so much for always being so kind and attentive with every appointment I have with you. I think above your talent you should also be recognised for the heart you have. You are incredible at what you do and I am so pleased with my new lips, cheeks, chin, everything haha! Keep shining <3 love Jade x

18 de octubre de 2024
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This is so sweet, thank you so much beautiful girl, its always such a pleasure to have you, we really hope to see you soon xxx

Valorada con 5 estrellas sobre 5

4th time coming here and honestly so…

4th time coming here and honestly so impressed every time! Thank you girls. You’re the best!!! ✨✨✨

11 de octubre de 2024
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Thank you so much Clara, we cant wait to see you soon for your 5th ;) xx

Valorada con 5 estrellas sobre 5

Blessed with the best!!!!

Blessed with the best!!!!! Wouldn’t trust anyone with my face apart from Holly @HM she’s always been so calm and always makes me feel so comfortable (not a fan of needles)! And of course the results are unreal!

5 de octubre de 2024
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Respuesta de HM Cosmetics

We are so glad you feel comfortable with us, thank you so much Abbie and we cant wait to see you again xx

Valorada con 5 estrellas sobre 5

AMAZING!!!

I absolutely love HM Cosmetics! My first time coming here to have my lips done, and I was abit nervous as where I went previously I’d always bruise really badly. Holly & Tasmin were really welcoming and so sweet. Holly done my lips, she was very professional and made me feel really comfortable during my treatment. Also the aftercare was amazing too and I was given arnica gel to apply to the treated area which really helped with minimising my bruising. I absolutely loved my lips after and the service I received I returned 1 week later for a 3ml package. Holly was amazing throughout my treatment and I left feeling soooo happy :) It’s been 2weeks since my last visit and I’m sooo in love with the results. Definitely would give 10 stars if I could!! Thank you so much Holly! I cant wait to be back (very soon lol)! x

25 de septiembre de 2024
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Respuesta de HM Cosmetics

This is the sweetest review thank you soo much beautiful! We are soo pleased you are feeling amazing, we LOVE having you and cant wait to see you very soon! xxx

Valorada con 5 estrellas sobre 5

Highly recommend

I went to the Sidcup branch and had a lip filler appointment with Olivia. I’ve had my lips done at a different place in the past but I can safely say I’ll be coming back to HM cosmetics now, Olivia was fabulous and spoke through everything that was happening. She also listened to what I would like and the end result was exactly what I wanted . Very happy and would hugely recommend!

27 de septiembre de 2024
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Respuesta de HM Cosmetics

Thank you so much Emma! We hope to see you again soon xx

Valorada con 5 estrellas sobre 5

0.5ml by Robyn

I got my lips done today by Robyn and for the first time after years of getting it done and dissolved, I actually like the shape . I’m quite introverted and I get nervous easily, but she made me feel at ease. The procedure was painless and fast. I’m in love with my lips and I appreciate the time Robyn took to do them :)

24 de septiembre de 2024
Opinión espontánea
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Respuesta de HM Cosmetics

Were so glad you are in love with your lips, and were so glad you found it painless this is amazing to hear! We hope to see yo again soon xx

Valorada con 5 estrellas sobre 5

I went to the Sidcup branch and had the…

I went to the Sidcup branch and had the lovely Robyn sort my brows out. I had microblading and she done a great job! She made sure I was comfortable I hardly felt a thing and had a good chat. I’m going back next week for something else.

23 de septiembre de 2024
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Thank you so much Dawn! We cant wait to see you again xx

Valorada con 5 estrellas sobre 5

Highly recommend!

Highly recommend HM Cosmetics. I have been to the salon a couple of times now and each time the girls are always lovely and welcoming and I am always in love with the results ♥️ Thank you!

21 de septiembre de 2024
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This makes us so happy! We will see you again soon angel xx

Valorada con 5 estrellas sobre 5

Girls are very friendly and really take…

Girls are very friendly and really take their time to consult before the treatment. Very happy with the results will definitely be back.

20 de septiembre de 2024
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Respuesta de HM Cosmetics

Thank you so much beauty! We will see you again soon x

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