Aparatos defectuosos y silencio por respuesta.
Realice un pedido de un aparato electrico de la marca DSPIAE, que llegó defectuoso, no enciende. Les he escrito en varias ocaciones para realizar un cambio, no para devolución del dinero, y obtengo el silencio por respuesta. Decepcionado totalmente.
Les pongo una estrella porque no queda mas remedio.
Respuesta de Hobby Heaven
Dear Damian,
Thank you for your feedback. However, there appears to be a misunderstanding. We do not sell products from the brand DSPIAE and have never listed them in our inventory. Additionally, we have no record of any orders or communication under your name.
For clarity, we collect and verify all our reviews through Judge.me, a trusted platform for gathering authentic customer feedback. Unfortunately, platforms like Trustpilot sometimes allow unauthenticated reviews, leading to inaccuracies like this one.
If this review was intended for another company, we kindly ask that you update it accordingly. Should you need assistance identifying the correct business, feel free to reach out.
We value genuine feedback and always strive to provide top-tier service to our customers.