Very disappointing customer service. When we raised a genuine concern about the weight of our wedding rings, we found the staff rude, dismissive and unprofessional. We were given inconsistent explanat... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very enjoyable experience, spoilt for choice and Nikita was knowledgeable & friendly! And not pushy like some shops Purchased a replacement wedding ring for my husband which they made to size in an... Ver más
Mike went above and beyond in helping me choose an engagement ring. He shown me lots of different options and was super helpful in his advice. He didn’t rush me and there was no pushiness what so ever... Ver más
Another great customer experience shopping at Hockley Jewellers. We purchased a beautiful “tennis” bracelet for our daughter’s 21st birthday. Staff could not have been more helpful, offering some gre... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bespoke Jewellery at reasonable prices
My daughters and I wanted memorial jewellery made. Michael was very patient as were weren't sure what we wanted. He spent a lot of time with us. We had 3 pieces made. One came back great. The other two we weren't quite sure so Michael redid them. My daughter loved hers, I was still unsure. I was told by Mike to take it away and if I didn't like it to come back and they would try again and again until they got it right or refund my money if I preferred. I didn't return it as the more I looked at it the more I loved it. There was no pressure put on me, Michael and Mike were very patient. As it is a deeply personal and emotional journey it is not an easy purchase but Michael and Mike made it a very good overall experience. I cannot recommend them enough.
This jewellery was my 3rd significant purchase from them, my daughter goes to them too as they are helpful and not in the least pushy but want you to have the perfect piece of jewellery for you.
If you are looking for bespoke jewellery at a fair price, this is the place to go.
Great Jewellers
Amazing jewellers, fantastic selection at a great price. Staff are very knowledgable and so helpful. Sandra especially provides exceptional service.
HIGHLY RECOMMENDED
Highly recommended. After searching for a good signet ring in many warwickshire jewellery shops, and more than half a dozen shops in the jewellery quarter, I was thrilled to find Hockley’s. Michael helped me (although all the staff were really great) he was incredibly knowledgable, helpful, patient, and i finally managed to buy a signet ring for my son that I was more than happy with. It’s a wonderful family run shop, where they not only take a pride in their work, but go above and beyond to make sure you get exactly the right purchase. The quality of the jewellery is exceptional. I highly recommend them for all jewellery, not just signet rings! I’ll be going back again soon.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








