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Holidaysafe Travel Insurance Opiniones 

18.738
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After many on-line searches I eventually found Holiday Safe. Very easy to get a quote and very favourable pricing. Of course I hope that I never have to use them, but isn't that what insurance is all... Ver más

Valorada con 1 estrellas sobre 5

I have used them before and they were excellent... this time I tried FIVE TIMES to get an online quote. Each time it either: Wouldnt allow me to correct an incorrect answer Would allow me but t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver más

Valorada con 5 estrellas sobre 5

I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. Aseguradora
  3. Compañía de seguros

Sobre Holidaysafe Travel Insurance

Escrito por la empresa

At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.

Why choose Holidaysafe?

Escrito por la empresa

24 Hour Emergency Medical Helpline
We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
Call Centre
Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Featured in the Which? Best Rate Tables
Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Awards & Nominations
Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Información de contacto

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido

  • holidaysafe.co.uk

Holidaysafe Travel Insurance

Award winning cover starting from under £10 – get your quote today

4,5

Excelente

TrustScore: 4.5 sobre 5

19 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(18.738)

347 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top company

Only company that gave a good affordable price for my travel insurance given my partners medical issues. Would highly recommend.

13 de agosto de 2026
Valorada con 1 estrellas sobre 5

Great sales process BUT the claims process is a totally different story

When I initially took out insurance with Holiday Safe I was impressed with the sales process and at the time said that should I need to claim, I would post another review based on my experience with the claim process.

Well, unfortunately I’ve now had to submit a claim and, whilst the claim process itself was pretty straightforward and the initial support was good (especially from Brandon), the overall experience is proving not to be very satisfactory.

For the last two weeks my claim has been stuck waiting for customer services to confirm the medical excess to the claims team.

I have now spoken to three agents (including speaking to Brandon twice) so 4 phone calls in total and, despite this being escalated, the process is still stuck.

Under normal circumstances I would probably just brush this off but, having to repeatedly chase this at the same time as supporting my wife through her cancer treatment, it’s just something that I could do without.

Dealing with the claim should be the easy bit, dealing with my wife’s cancer should be the hard part not the other way around.

Not impressed so far with the claims service

10 de agosto de 2026
Opinión espontánea
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Respuesta de Holidaysafe Travel Insurance

Hi Paul,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code, policy number and claim reference number.

Kind regards,

Claire
Holidaysafe Team

Valorada con 5 estrellas sobre 5

Use holiday safe because they are

I have used holiday safe for many years and 4 years ago I had to make a claim my wife was taken seriously ill lfe threatening I gad to cancel holiday safe knowing the stress I was under took care of everthing and payed out on every part of the insurance my wife passed away but I wasn't left with a big bill thank you use holiday safe they do what they sy

4 de agosto de 2026

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