After many on-line searches I eventually found Holiday Safe. Very easy to get a quote and very favourable pricing. Of course I hope that I never have to use them, but isn't that what insurance is all... Ver más

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Consulta las opiniones de los clientes
I have used them before and they were excellent... this time I tried FIVE TIMES to get an online quote. Each time it either: Wouldnt allow me to correct an incorrect answer Would allow me but t... Ver más
La empresa ha respondido
Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver más
I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver más
Información sobre la empresa
Sobre Holidaysafe Travel Insurance
Escrito por la empresa
Why choose Holidaysafe?
Escrito por la empresa

- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Información de contacto
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido
- holidaysafe.co.uk
Holidaysafe Travel Insurance
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Easy to buy and a reasonable price
Online website easy to follow
Online website easy to follow. Very informative and helpful advice.
Reasonable price for a good holiday insurance cover
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Poor customer service
Poor customer service. Staff spoke poor English, did not seem to understand what I was saying, and kept contradicting themselves. They rang back to tell me that what they'd just told me was wrong, then rang back again to tell me that what they'd told me the second time was wrong as well. I ended up cancelling the policy.

Respuesta de Holidaysafe Travel Insurance
Able to talk to a helpful person
I received a great deal of help over the phone to complete the details.
I find Holidaysafe all the wayHolidaysafe easy and cheaper…
I find Holidaysafe easy and cheaper than anyone else will certainly be using in future Thank you
We insured with them this year
We insured with them this year, happily didn't have to make any claims, easy to take out policy, price fair so insured with them for next year holiday
Dealing with Customer Service
I spoke on the phone to one of your customer service team. Unfortunately the gentleman was not English I think Indian, and I had great difficulty in understanding him. I felt very embarrassed at having to ask him to keep repeating the questions. Eventually we got through it but it was a trial to do so. I have used you before . If it were not for my 20% discount I would have terminated the phone call.

Respuesta de Holidaysafe Travel Insurance
the assistant was very helpful
Helpful as I am a regular customer but…
Helpful as I am a regular customer but usually have a discount of 20%. Can’t see any evidence of this!
Good value insurance for pre existing health conditions
I’ve some pre existing health conditions and used Holidaysafe several times since being diagnosed with cancer. Yes, there are lots of questions some of which I’m not completely sure of, but the cover is very reasonable. I noticed that there’s no longer a requirement to disclose every minor issue or GP visit, a big improvement. I’ve never needed to make a claim and fingers crossed this continues. I guess that would be the time to review the quality of the product.
Easy to use website
Easy to use website, great quotes because they actually break down the risk and treat each condition in detail rather than a blanket quote to cover themselves, this suggests more customer focus in my mind, the price compared with the leading brands emphasises this and speaks for itself.
We have used Holiday safe for many years
We have used Holiday safe for many years for both one off and annual cover and have been very happy. The registration process is relatively quick and easy to provide the medical information for cover. Cover cost is comparable with other companies.
Travel insurance
The chapie who l spoke to was understanding and helpful a credit to holidaysafe thank you.
Claim success
Sadly I have had to make claims for both the last occasions when I have used Holidaysafe insurance.
Both claims have been settled; my only reason for not giving 5 starsis that on the last occasion the company kept insisting on a breakdown of expenditure which did not exist.
In the end the claim was settled properly.
Superb Customer Care
I've recently used Holidaysafe again for our holiday insurance and, as usual, they have provided a top service.
I went on their website and started completing the questionnaire when I made a bit of a mistake and got myself in a bit of a mess, a quick phone call them and the customer care operator was able to sort it all out in short order - She was polite, understanding and very helpful. Brilliant, no wonder we keep coming back.
Easy to use and competitive prices
Competitive Prices for Comprehensive Holiday Insurance
We have used Holiday Safe for several years now. Their prices for holiday insurance are always reasonable, competitive and comprehensive, which gives us peace of mind when travelling.
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