Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Bought something, did not recieve my purchase despite the fact I got a payment confirmation. Send a message trough the contact form to ask for an update, still waiting for a response. Update: cont... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Gave me wrong product, description says works with mac but after purchase the product given from mcafee doesnt work with mac, requested refund from mcafee, they are currently processing it with home... Ver más

Valorada con 1 estrellas sobre 5

I ordered McAfee Total Protection for 10 devices with a U.S. license, as the purchase was made in the United States. However, I received a McAfee LiveSafe code intended for European regions—a differen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Two months before the renewal of my product, Home-Use sends me an email with a promotion (discount 10%) to renew my product. I immediately renew my product but had to notice that the start date of th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de software
  2. también en la categoría
  3. Servicio de seguridad para computadoras
  4. Tienda de suministros de oficina

Información proporcionada por diversas fuentes externas

SaasForce BV is an authorized reseller of anti-virus software. Whether you use your home computer for playing online games or telecommuting, your computer is an investment that needs to be protected from internet viruses.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 18% de las opiniones negativas

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2,9

Todas las opiniones

(237)

26 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Sold a Bill of Goods!

Cannot get the product to work. McAfee says I was sold the wrong product spent a whole evening trying to get it to work and it still is not working. I want a refund!

Update: I did receive a new license key and was successful in installing and running the product. Thank you for fixing the problem.

16 de octubre de 2025
Logotipo de Home-Use

Respuesta de Home-Use

A new key was sent, customer can now register and move forward

Valorada con 1 estrellas sobre 5

What a pain!

Every year it is almost impossible to get this loaded on to my computer. I have to get McAfee support and this year we spent 2 hours and still not sure it is right. Please offer more than one year subscriptions so I don't have to go through this year after year. Uninstall and reinstall and still can't load.

3 de octubre de 2025
Logotipo de Home-Use

Respuesta de Home-Use

You can purchase multiple years and register consecutively

Valorada con 1 estrellas sobre 5

Deceptive Sales.

It was not clear that this was not a US based subscription so it is worthless to me. I have reached out to them to correct it but no response. How can I get this corrected?

24 de agosto de 2025
Logotipo de Home-Use

Respuesta de Home-Use

The country setting is only necessary if you want to use your currency for the autorenewal, this can be changed after the registration, please register instead of complaining

Valorada con 1 estrellas sobre 5

Impossible to install the antivirus

I have a recent laptop acquired just six months ago. It has been impossible to install/upload the antivirus even after contacting the customer service of Mcafee. I am very disappointed.

11 de agosto de 2025
Logotipo de Home-Use

Respuesta de Home-Use

Please contact support.mcafee.com

Valorada con 3 estrellas sobre 5

Based in Europe

Based in Europe
Use of the program from a US based company. Purchasing software in the home use program, I was surprised to see my license was European based rather than US based. Fortunately I was able to use it because the software license was not refundable.

12 de julio de 2025
Logotipo de Home-Use

Respuesta de Home-Use

Off course you were able to use it !

Valorada con 4 estrellas sobre 5

Seamless transition

There was a seamless renewal of my existing subscription. There is a problem with the VPN, but McAfee is working with me to rectify ir

2 de julio de 2025
Logotipo de Home-Use

Respuesta de Home-Use

Thanks

Valorada con 1 estrellas sobre 5

McAfee LiveSafe code instead of McAfee Total Protection reeived...Bait and Switch???

I ordered McAfee Total Protection for 10 devices with a U.S. license, as the purchase was made in the United States. However, I received a McAfee LiveSafe code intended for European regions—a different product entirely. Unfortunately, my attempts to resolve this through Home-Use support did not yield a satisfactory response. I have since requested a refund

20 de junio de 2025
Logotipo de Home-Use

Respuesta de Home-Use

Getting more for the same buck and still complaining ?

Valorada con 1 estrellas sobre 5

I bought software from them and the…

I bought software from them and the code they sent does not work in the USA. It is for Europe. I contact them via chat and the reply was in a foreign language. I sent an email and I got a “thank you we’ll get in contact with you.” It’s been three days and I am still waiting for that contact!

21 de abril de 2025

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