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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat... Ver más

Valorada con 5 estrellas sobre 5

What a great selection of coffees! Can't stop drinking, luxurious taste, wide selection, I love your espresso the most! I think every coffee lover will find something for themselves here - there's e... Ver más

Valorada con 5 estrellas sobre 5

Great variety of coffee in their sample pack, even have decaff ones. My husband loves strong, aromatic coffee and this was perfect for him. Also, he liked that they came as coffee bags (like tea bags)... Ver más

Valorada con 5 estrellas sobre 5

Received the sample pack recently and was surprised at how good these coffee tastes considering they are in coffee bags. I didn’t think they would make a good brew but was surprised that it was as go... Ver más

Información sobre la empresa

  1. Establecimiento de café

Escrito por la empresa

Home Coffee Co. is a UK-based brand specialising in high-quality, Fairtrade, and eco-friendly coffee products. Explore our carefully curated selection of craft coffee brew bags, sourced from global producers, alongside our range of coffee essentials like our electric milk frother and sustainable travel mugs. Make every cup a journey with Home Coffee Co., where quality, sustainability, and great taste come together.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 1 estrellas sobre 5

No way of contacting this company …

I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat twice but it does not connect you to anyone or even have an automated response and there is no telephone number to contact anyone. Appalling company service . I will now have to go down the route of recovering my money from the credit card company so I can purchase a new one .

16 de octubre de 2023
Valorada con 1 estrellas sobre 5

Dreadful Customer Service

Recently purchased the milk frother, looked great and worked well .. until it didn’t, just two months later.
I have tried several times to contact this company to no avail. I’ve sent several emails, completed the online “contact us” form and started an “online chat”.
Still absolutely nothing, no response. The 1 star isn’t for the damaged product, although I would like a working one. It’s for the customer service, or lack of.

20 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy to order

Easy to order, and prompt delivery. I thought this was a brilliant idea and ordered them to take on holiday. Unfortunately they are not strong enough for me and I have passed them on to a friend. A stronger version please.

17 de agosto de 2023
Valorada con 5 estrellas sobre 5

Love to review your coffee but have not…

Original coffee did not arrive but replacement sent out and arrived the next day.

6 de agosto de 2023
Logotipo de Home Coffee Co.

Respuesta de Home Coffee Co.

Hi,

We're sorry to hear this. We've checked your tracking with Royal Mail and it appears they haven't attempted to deliver it yet. You should have received it by now, so we will contact them and find out what's going on.

If you could email us through the site and confirm your address, we'll get some more sent out to you.

Valorada con 5 estrellas sobre 5

Home Coffee First purchase

Great tasting coffee in recyclable sachets, with the coffee bags also compostible. Purchased the decaffeinated options , will definitely be buying in the future

9 de agosto de 2023
Logotipo de Home Coffee Co.

Respuesta de Home Coffee Co.

Thank you for your review, we're happy to hear you think they're great too!

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