Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My purchase arrived very quickly and was well packed. The price was highly competitive and the website easy to use for ordering. I would have no hesitation recommending Home Cosmetics to anyone.
La empresa ha respondido
i ordered a couple of bottles of perfume from this site. Eternity and burberry - both was heavily discounted from high streets prices. Whilst the price was good, i must admit, the fragance does not... Ver más
La empresa ha respondido
Very easy to order online. Just make sure to check the size before ordering. My own mistake, didn't check before placing order. Very small bottle
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.
Información de contacto
5-7 Tobermore Road, Draperstown, BT45 7AG, Magherafelt, Reino Unido
- info@homecosmetics.co.uk
- homecosmetics.co.uk
4,3
Excelente
460 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 92% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A satisfied customer
My only gripe was how long it took but considering the time of year I can’t complain
29 de diciembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback! We’re glad you’re happy with your purchase and appreciate your understanding about the delivery time during this busy period.
On the Web site you should state the…
On the Web site you should state the dispatch time especially over Christmas and new year! If I had of know how long it would take you to get my purchase in the post I wouldn't have bought from you!
31 de diciembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback, and we’re sorry to hear about your disappointment with the dispatch times over the Christmas and New Year period.
We do aim to make delivery timelines as clear as possible, especially during busy periods, and we’ll review how this information is displayed on our website to improve clarity in the future. Your feedback is valuable in helping us enhance our service.
Very easy website to use got just what…
Very easy website to use got just what I needed and at a great price. Very happy customer 😀
30 de diciembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback! We're glad you found the website easy to use and got what you needed at a great price. We appreciate your support and hope to see you shop with us again.
I am still waiting for my item to be…
I am still waiting for my item to be dispatched 2 days later.
I ordered this hoping I’ll get it by Thursday but they still haven’t dispatched the item and their customer service is terrible. They don’t respond to emails.
WOULD NOT RECOMMEND
8 de diciembre de 2024
Opinión espontánea
Respuesta de Home Cosmetics
Thank you for your feedback, and we’re sorry for the delay you’ve experienced.
Due to the high demand during the Christmas period, carriers everywhere are facing delays, which may impact the dispatch and delivery times. We understand how frustrating this can be and appreciate your patience.
We aim to respond to all emails as quickly as possible during this busy time, and we’re sorry if you haven’t received a reply yet. Please rest assured, we’re doing everything we can to get your order dispatched and delivered to you as soon as possible.
TRIED TO ORDDER TWO Yardley gift packs…
TRIED TO ORDDER TWO Yardley gift packs but received and was only charged for one,so had to place a second order not knowing if it arrive in time.
28 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback.
We’re sorry for any confusion caused. When your first order was placed, we reached out to let you know that the Yardley gift packs were out of stock at the time, which is why only one was sent and charged.
We understand how important it is to receive your items on time, especially during the busy holiday period. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Great price
Great price , speedy delivery have purchased again as impressed with service
28 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your review! We're so pleased to hear you’re happy with our prices and quick delivery. It’s great to know you’ve chosen to shop with us again, and we look forward to helping you in the future.
Christmas
Wanted some boss miniatures last year every where I try was sold out this year try this sight and got some well pleased
28 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you so much for your 5-star review! We're delighted to hear you found the Boss miniatures you were looking for with us this year. It's great to know you're pleased with your purchase. We look forward to helping you again in the future—have a wonderful Christmas! 🎄
I've given this 1 star because you…
I've given this 1 star because you could not give zero I ordered a 50ml loulou perfume and what I got was not loulou it was either fake or out of date it smelt of nothing
And they are refusing to take it back because I had opened it and the seal would be broke
HOW ELSE WOULD I KNOW IT WASNT LOULOU IF I DIDNT OPEN IT AND SMELL IT
30 de noviembre de 2024
Opinión espontánea
Respuesta de Home Cosmetics
Hi Marie, Thank you for your feedback. We're sorry to hear about your experience and understand your frustration.
We want to assure you that all our products are 100% authentic and sourced from reputable manufacturers. We do not sell counterfeit or expired products.
Regarding returns, we kindly ask customers to review our Terms and Conditions before purchasing. As stated, for hygiene and safety reasons, we cannot accept returns on items that have been opened or used, as breaking the seal compromises the product. We understand this policy can be disappointing, but it ensures all our customers receive products in pristine condition.
If you feel the product you received was not as expected, please contact our customer service team. We’re happy to investigate further and provide any necessary support.
Thank you for bringing this to our attention. We value your feedback and remain committed to ensuring a positive experience for all our customers.
Pleased with my purchase
Arrived in fair time, sturdy box with no damage, well packed.
Pleased with my purchase.
28 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your lovely review! We're happy to hear your order arrived on time, well-packed, and in perfect condition.
went in to use a 10% discount provided…
went in to use a 10% discount provided but wasn’t working/applied.
28 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback. We’re sorry to hear you had trouble applying your 10% discount. This may have been caused by a technical issue, and we’d love to help resolve it for you.
Please reach out to our customer service team with your order details, and we’ll ensure the discount is provide asap
Nothing received as yet?
28 de noviembre de 2024
Respuesta de Home Cosmetics
Hi Julie,
Thank you for getting in touch.
We’re sorry to hear you haven’t received your order yet. If you could kindly provide your order confirmation or reference number, we’ll be happy to look into this for you and provide an update as soon as possible.
I am particularly pleased with the…
I am particularly pleased with the service I received and the price of the product that I purchased. My wife os extremely happy with her gift, thank you Home Cosmetics.
3 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your feedback! We're glad you were happy with the service and price, and it’s great to hear your wife is pleased with her gift. We appreciate your support and hope to see you shop with us again.
Great price fast delivery
1 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your 5-star review! We’re glad you were happy with the price and impressed with the fast delivery.
Continuous updates and fast delivery
31 de octubre de 2024
Respuesta de Home Cosmetics
Thank you for your review! We’re delighted to hear you appreciated the continuous updates and fast delivery. Your feedback means a lot, and we hope to see you shop with us again soon! 😊
Discount perfumes
I always buy my perfumes from Home Cosmetics. They have a great range of perfumes and aftershaves at great prices. Delivery is free, fast and efficient. Highly recommended.
1 de noviembre de 2024
Respuesta de Home Cosmetics
Thank you for your great review! We’re glad to hear you’re happy with our range, prices, and delivery service. We appreciate your recommendation and look forward to your next order.
Charlotte - Home Cosmetics
Respuesta de Home Cosmetics
Thank you for your review! We’re pleased to hear your order arrived on time and as expected. We appreciate your feedback
BEWARE
Bought my favourite perfume from this site.
There's absolutely no fragrance whatsoever.
I emailed the company and they asked if I was sure I had ordered my regular perfume.
I replied to let them know I certainly did but there's nothing that can be done.
I'm stuck with a bottle of water.
30 de octubre de 2024
Opinión espontánea
Prompt delivery, smooth service.
Ordered on Sunday, got the product on Tuesday. Original perfume, good prices, well packed. I was skeptic at first as I didn’t know the company but will definitely be buying from them again.
22 de octubre de 2024
Opinión espontánea
Respuesta de Home Cosmetics
Thank you for your fantastic review! We're delighted to hear you were happy with the quick delivery, great prices, and quality of your order.
IF I COULD GIVE ZERO STARS I WOULD 😡
If I could give Zero stars I would, I ordered some perfume & didn’t get what I ordered, I had an Email confirmation of the goods I ordered & paid for, their website listed the item I ordered they sent me something different not what I ordered but I could of bought it elsewhere cheaper £20 cheaper..
I was offered a 10% discount of another order…. Once bitten not in a million years ..
I will never use this site again & I will warn my friends & family also Social Media sites, being unable to get out & I don’t drive & Royal Mail not able to collect the item I am disgusted with their lack of help…
Extremely disappointed and angry 😡
1 de octubre de 2024
Easy to order fast delivery good price…
Easy to order fast delivery good price smooth transaction
3 de octubre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.