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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had bee... Ver más

Valorada con 1 estrellas sobre 5

Rip off company. I bought a garden sprinkler (in UK) which has leaks and un-repairable. They wanted me to ship it back to China. I offered to ship it back to UK. They refused. I will now inform my ba... Ver más

Valorada con 1 estrellas sobre 5

Sent garden lanterns both badly damaged yet won’t send me another 2 and support chat group is a waste of time.

Valorada con 5 estrellas sobre 5

I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Ver más

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2,0

Malo

TrustScore: 2 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(252)

50 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I wish I had read the reviews before purchasing….

I wish I had read the reviews before purchasing a set of artificial candles from this company. One of the candles arrived broken, and another stopped working after just three days. I received no response from their customer support, and I will not be using this company in the future. Absolute rubbish.

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very misleading China based company

I ordered an item prior to Christmas with the expectation it would be delivered in time to be gifted. Any and all comms are really slow. Nowhere does it indicate items are being shipped from China.
I emailed prior to despatch to cancel but they didn't reply until miraculously the item arrived. No they claim I have to send it to the other side of the world. £10 for a £24 item. Buyer beware.

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Products were nothing like the…

Products were nothing like the pictures.
Cheap nasty products came and trying to get a refund in the stated time frame is a joke. It says homeFaves UK and my product came from China with Chinese packaging.

29 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not UK based

This company are not UK based as the website would have you believe. They take your order and then a couple of days later, an email arrives saying that delivery 'may take a little longer than expected' which upon investigation, is because they are based in China. I get the impression this is standard practice.

My item (a weighted blanket/throw) did turn up after about 3 to 4 weeks and was actually not too bad for the money when it did arrive hence my 2 star rating. However, I do wish I'd read these reviews first. Order at your peril but I wouldn't recommend.

2 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful , product I ordered was not as described, I bought a light in a box with snow inside , actual item that came (took over 2 weeks to arrive after, Christmas was over and it was insufficiently wrapped, product was broken and you had to build it yourself, glue and snow included to assemble a plastic broken box . Just nasty and no reply to emails for a refund

28 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Keep well away

Shocking delivery time. Tracking poor, item not the best when it did finally arrive ( after Christmas despite ordering well before). Wish I’d looked at TP reviews rather the ones they purportedly have on their own website.
Keep well away

31 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company doesn't deserve a single…

This company doesn't deserve a single star and please read reviews before you commit the same mistake I did.
Products are not from UK. but straight from China! I had to wait for 3.5weeks to a £15 order which was a desk lamp that arrived broken with no instruction how to assemble and when I say assemble I mean it. I will upload photos about the product's condition as it arrived as well just to give a better idea what costumers should expect in the UK.

30 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I got a refund!

This is a follow up review. I wasn't sure that I would get my refund, but it came through today. I think it's because I used PayPal and had raised an issue in the Resolution Centre.
There is something not at all right with this organisation and I will never buy from it again.
Instead I have now done what I should have done originally; bought a reputable brand, through a trusted site and paid more!

27 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered 2 sets of dark grey candles…

I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They must be sitting back & counting all the money that they’ve scammed from everyone. DIRTY SCUMBAGS

13 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered presents several weeks before…

Ordered presents several weeks before Christmas. Track order does not work, nothing received and automated email responses just keeps asking for same information. So no presents or money, and track updates indicate my parcel hasn't moved for days. Avoid!

24 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Remember It's a novelty

Found the ordering and delivery fine. Ordered fire extinguisher bar as a gift,very flimsy from what I expected due to their photos, but as I was reminded by my wife it's a novelty gift, so keep that in mind if you're ordering one. Tracking system was fine, if a little slow to update. Old story you only get what you pay for. Just realised if you put a bottle in it door won't close because of shot glass holders.???

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've contacted this company via email…

I've contacted this company via email and chat but nothing back! My tracking says its been delivered at 0430am. I've no tracking number only order number. I think I've lost my money and order! Under no circumstances would I use them again. I also wish I read the reviews!!

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use

Do not use!

Bought a 'fire bar' gift on the 8th December. The 'shop app' has been tracking purchase for two weeks and it's been 'on way to courier' the entire time. Huge lack of comms from the company as well - they just have an automated reply that makes you think you're going to get through to someone. Wish I had looked them up beforehand - but do not use and save your money. I'll be proceeding via ombudsman to fight to get money back.

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Ordered a tea set on December 6th. As of December 22nd it is still not delivered. I emailed the company a week ago and received nothing in response. If you want proper service or timely delivery then avoid, avoid, avoid.

6 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible. Do not use this company. Slow delivery, now apparently the parcel is stuck with Evri.

19 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don't even want to give 1 star

I don't even want to give 1 star
This company is worth minus 1000 stars
They are absolute shite , do not use
No communication. , took my
Money Ask fir refund, no replies
I've emailed no response
Nothing
Do not use scammers

19 de diciembre de 2024
Opinión espontánea

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