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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The so-called 15 minute free consultation is just a sales pitch with a sales rep. The $269 is charged to send you a questioner with a half dozen questions about your cats symptoms. Then they send you... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I wanted to shrink my dog's lipoma, and was assured their products could do that. Maybe it's just an unfortunate coincidence, but after giving her the product, my dog's lipoma suddenly (and I d... Ver más

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Valorada con 5 estrellas sobre 5

My golden retriever, Hunter, age 7, was diagnosed the end of 2021 with fiber-sarcoma in his snout. Hunter had surgery in Jan 2022 removing tumor, bone and teeth but in April was told they did not get... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I didn't like how easy it was to accidentally sign up for a 15 day recurring order. That's pretty nuts. It's been cancelled now thanks to your lovely Customer Service team (they deserve a raise) but s... Ver más

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Información sobre la empresa

Escrito por la empresa

SATISFACTION GUARANTEED! We provide Efficient Natural and Homeopathic Remedies for your pets. No Side Effects. Shop homeopathic medicines now!


Información de contacto

  • Rue de l'Ancrage 23, G5R 6A9, Rivière-du-Loup, Estados Unidos

  • homeoanimal.com

3,3

Medio

TrustScore: 3.5 sobre 5

74 opiniones

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1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I talked to Jennifer

I talked to Jennifer, a Zumalka specialist (aka sales person) for my senior dog just diagnosed with kidney disease. She suggested the constitutional remedy which consisted of answering a questionnaire to know the remedy for him. I understood that based on the results of the questionnaire they would prepare a specific remedy just for him so I agreed to pay the $169 fee for the remedy ( which turned out to be $175 with the extra fee for currency exchange).
My heart sunk when I received a boron remedy, Phosphorus which I can purchase for $15 over the counter. I contacted them and explained that I was expecting a remedy formulated by their so called homeopath practitioner and that I was never informed that it was just one of the basic Formulas anyone can purchase. I was told that the homeopath spent a lot of time going over the questionnaire (which by the way is really short) and asked to purchase other remedies (these are ones that contain more than just a single remedy in the formula ,- just like the one I was expecting to get, by the way).
I proceeded to do my own research online plugging in the personality aspects of my dog to see what remedy would be right for his demeanor. Wouldn't you know it that the answer was "Phosphorus "
It took me about ten minutes to write my question and get the answer.
I gave my dog the remedy exactly as they prescribed and he became more anxious and started to shake and hide. I gave him the remedy for 2 weeks and he continued to be very jittery and scared. So I stopped. A friend recommended a herbal remedy which I have been giving him and he is back to being energetic and happy. The cost of this remedy was $ 31 snd it will last me for one and half years!
Maybe zumalka's other remedies are good but don't waste money on the constitutional remedy. They never offered to send me one of the other remedies they were trying to sell me as an act of good faith on their part. This was not a good experience and they seem very good at giving sweet talk (it feels AI generated to me) and turning the table around to make you responsible for their lack of transparency. I wish them the best but I won't recommend them or purchase from them again.
Thanks for listening .

4 de marzo de 2026
Opinión espontánea
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Respuesta de Zumalka.com

Hello, we sincerely appreciate you taking the time to share such a detailed account of your experience. We are so sorry to hear that your senior dog struggled with anxiety during this process, as our primary goal is always to support the well-being and comfort of pets.

We would like to clarify the consultation process to ensure there is no further misunderstanding for you or others reading this. In classical homeopathy, a Constitutional Consultation is a professional service where a practitioner analyzes a pet's unique physical and emotional traits to identify the one specific remedy that matches their "constitution."

The fee covers the practitioner’s expertise, time, and analysis required to select the correct remedy and precise potency for a complex condition like kidney disease. While the physical remedy (in this case, Phosphorus) can sometimes be found over-the-counter, the "custom" aspect is the professional guidance on how to use it safely and effectively for a chronic case.

We apologize if the distinction between a "custom-blended liquid" and a "custom-selected single remedy" was not made clear by our team. We never want a customer to feel misled about what they are purchasing.

Regarding your dog's reaction: in some cases, a pet can experience what is known as a "homeopathic aggravation" if the potency or frequency is not a perfect fit. Usually a small dosage or frequency change can help fix this which is why followup questions with our Homeopath are included in the package price. We are glad to hear your dog is now doing better on a different regimen; his health is what matters most.

We take your feedback regarding "good faith" gestures seriously. We would love to make this right. Please contact us directly at support@zumalka.com so we can discuss.

Warmly,

The Zumalka Team

Valorada con 2 estrellas sobre 5

Save your money.

The so-called 15 minute free consultation is just a sales pitch with a sales rep. The $269 is charged to send you a questioner with a half dozen questions about your cats symptoms. Then they send you some product. You can get the same info on google, youtube, or even Amazon. The People reviewing your questionaire are not even Vets,

7 de marzo de 2026
Opinión espontánea
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Respuesta de Zumalka.com

We’re sorry for the misunderstanding! The 15-minute call is a free discovery session with a specialist to ensure our approach is the right fit for your pet’s needs before you commit.

The actual consultation ($169) is much more than a few questions; it is a comprehensive 42-question assessment used by our Certified Homeopath to evaluate your pet's health as a whole. The cost covers the expert analysis, the custom-selected remedy, detailed instructions, and—crucially—ongoing follow-up support for any questions or concerns you have.

Our goal is to provide professional, holistic expertise that goes far beyond a generic search result. We would love to chat further to ensure you and your cat feel properly supported.

Be sure to reach out to us!

Valorada con 5 estrellas sobre 5

These products are Amazing

These products are amazing. I have always treated my pets with Homeopathics but these are superb as they are tailored to the specific area of concern. I order these products to be sent to Australia as we have no superior products like this here. I have used Happy Gut, Gassy Pet, Kidney drainer, Liver and Lymph treatment, Cough relief, Ear care, Urinary Support and many more. They all work and have worked quickly and effectively with my two Labradoodles. This is a great company and when I have had product leakage during postage they have replaced the bottle including postage very quickly.... Help your pets without chemicals with these great products.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Golden, Hunter, loves Zumalka

My golden retriever, Hunter, age 7, was diagnosed the end of 2021 with fiber-sarcoma in his snout. Hunter had surgery in Jan 2022 removing tumor, bone and teeth but in April was told they did not get clear margins. The vet wanted to do additional surgery and/or radiation but we opted to use homeopathic meds. He was given 6-10 mo to live w/o additional treatment. We have been using Piptopet Optimal Kit since May 2022 using the guidance given by Zumalka. Hunter will be turning 11 in May and is on the maintenance plan of Piptopet. No reoccurrence has happened to date. We truly believe Zumalka saved his life. We highly recommend them.

8 de enero de 2025
Opinión espontánea
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Respuesta de Zumalka.com

Thank you so much for sharing your wonderful experience with us. We are thrilled to know that Hunter is doing so well!!

Valorada con 5 estrellas sobre 5

I used Skin at Peace

I used Skin at Peace - Advanced
protocol for my dog’s dermatitis and it cleared up. I’m a big believer in homeopathy for my pets. Zumalka is a company I trust and highly recommend.

7 de enero de 2024
Opinión espontánea
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Respuesta de Zumalka.com

Thank you for sharing this with us!!

Valorada con 5 estrellas sobre 5

Wonderful

It came quickly and Zumalka updated me about my package location as it was being packaged, shipped, and out for delivery.

17 de enero de 2024
Opinión espontánea
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Respuesta de Zumalka.com

Thank you for your feedback Amanda, it is really appreciated!

Valorada con 3 estrellas sobre 5

Would like more communication on…

Would like more communication on shipping and order processing.

31 de diciembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Hi there! That is an excellent suggestion! WE do have a shipping policy page (https://www.zumalka.com/pages/shipping-policy-1) that explains how shipping and packaging works, but if you have more specific details you would like, please feel free to email our team at support@zumalka.com at any time and we will be more than happy to assist you with any questions or concerns.

Valorada con 1 estrellas sobre 5

Dog Went Fully Blind Within 3 Weeks of Usage

My Dog had Glaucoma in one eye for 1 year. The glaucoma eye was cloudy but the doctor mentioned he could see through it.

His other eye was PERFECTLY FINE. Within two of using this product the okay eye turned red and went blind. My dog is fully blind now.

Received product on 12/8 dog went blind on 12/26

25 de diciembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Deal Chanel, I am so very sorry to hear of this terrible experience! I am surprised you mention your dog having a cloudy eye, that is usually not a symptom of Glaucoma but of cataracts. However, we are more than happy to offer a free consultation with our specialists and homeopath to determine the problem and how we can help make things right for you. Please feel free to reach out to us at support@zumalka.com at any time. We will be awaiting your email to help you further!

Valorada con 4 estrellas sobre 5

Half my order works.

The Silver remedy is fine, and easy to use. It can be put into my guys' water dish, because it can benefit them both. The other remedy, for loose stools, is for only one of my guys, and he will not let me spray it directly into his mouth! He doesn't have his own water bowl, so I'm still trying to figure out how to get it in him. How about rubbing on ears? I'm stumped.

21 de diciembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you for sharing your experience!! I can understand it's tricky to give a treatment to only one pet when they share the water bowl. In such cases, there are some useful tips you can try which we have sent you via email. Sometimes these simple tricks can make all the difference. I hope one of them works for your dog.

Valorada con 4 estrellas sobre 5

Good Product

The order was a little late, but I got it and that's all that matters.

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

I am very sorry to hear about the delay. Sadly the Black Friday packages tend to make the postal services a tad late in some cases. But we are so happy to hear that you got the package and are able to start your pet on our products.

Valorada con 5 estrellas sobre 5

A lifesaver for our feral friend

Received my eye drops quickly for the feral cat that I take care of. His eyes are looking better after just 3 days.

1 de octubre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

We could not be happier that our products have been helpful!!

Valorada con 5 estrellas sobre 5

Love that it’s homeopathic for my pet

Love that it’s homeopathic for my pet. Customer service was very pleasant, received my order in a fair amount of time, especially considering they are located in Canada. I ordered the optimum eye products. Too early to tell if it’s working for my dog yet, but will follow up. I’ve researched and heard nothing but positive reviews. Thank you Zumalka from me and my dog “Marley”

16 de septiembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you Deblynn and Marley. We are so happy you found us and hope Marley see great results soon with our products!

Valorada con 5 estrellas sobre 5

Everything arrived on time and with…

Everything arrived on time and with care. Thank You!
Hopefully this will truly give my pup the help she needs❤

17 de septiembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you so much for your review. We are thrilled everything arrived well.

Valorada con 4 estrellas sobre 5

BRONCHIAL CLEAR SAVED MY CAT’s LIFE

BRONCHIAL CLEAR is an EXCELLENT product! After many days of increasingly labored breathing it took just one spritz and a much needed nap (for both of us) to start my ginger cat on the road to recovery. I deducted a star because it took way too long to go through customs and get to me…that is not the company’s fault. Perhaps setting up a distributor on this side of the boarder would help

15 de septiembre de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you so much for your review. We are so happy that your cat is feeling better with our product.

Valorada con 5 estrellas sobre 5

I had a great experience

I had a great experience. Everything from shopping to shipping. The product worked for my dog. She is all better.’

28 de agosto de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you so much for sharing this Linda!!

Valorada con 5 estrellas sobre 5

My packet was delivered neatly and on…

My packet was delivered neatly and on time. Thank you so much for your care on packing my items.

8 de agosto de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Thank you so much Edith for the review!! I am happy you received everything well and on time!

Valorada con 1 estrellas sobre 5

Never received package

Never received package. Company is not responsible for “missing” packages. Terrible policies.

1 de julio de 2023
Opinión espontánea
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Respuesta de Zumalka.com

Hi Cierra, I am very sorry to hear about your package being lost after tracking shows delivery. Our team has sent you an email on your next step in this situation. We will do our best to help you.

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