Home Store Living Opiniones 

117
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Give 2 star's as I haven't yet received my goods. I ordered a marble table and chairs nearly 4 weeks later and no sign of a delivery phoned the store who said I have to go on line and send a message h... Ver más

Valorada con 5 estrellas sobre 5

After being badly let down by another furniture company we went here and they were so helpful. We were in need of quick delivery and they managed to get us a couple of sofas delivered within six... Ver más

Valorada con 5 estrellas sobre 5

Ordered online, no confirmation email so I rang to confirm. All was well. Mattress arrive in store arrangements made for delivery so I could be there are was for mother 90 yrs old. Delivery men rang i... Ver más

Valorada con 5 estrellas sobre 5

I’m so impressed with this bed and mattress from Home Store Living! The design is elegant and modern, instantly elevating my bedroom décor. The mattress is incredibly supportive yet cozy—perfect for a... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de decoración e interiorismo
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tienda de sofás

Escrito por la empresa

Home Store Living is a family-run luxury furniture store in the heart of Newcastle, wowing customers with head-turning furniture and accessories since 2002. Our goal is to make unique, designer home decor accessible for everyone. We’ll help you bring to life the look you’ve always wanted for your home. We’re all about embracing all things unusual and wonderful in a way that feels beautifully designed. We handpick all our products from high-quality, trusted suppliers and manufacturers to find pieces that truly stand out. We have something for everyone – from glamorous high-end furniture to characterful distressed wood pieces and industrial-inspired accents. Because we want to make it easy to design your perfect home, our ranges cover every corner of your home. From luxurious beds, sofas and dining tables, to wallpaper and rugs, lighting and accessories – all in one place! Being a small business in the heart of Newcastle’s East End community for 2 decades, we always put the customer first. Our above-and-beyond service is what we’ve become known for and has earnt us so many 5-star customer reviews. Our team travel across the globe to bring you the latest designer homeware at fair family prices. We always try to handpick the most unique and luxurious pieces with a real wow factor so there’s always something to inspire you in-store and online. We know it’s hard to imagine your dream home from pictures, so you can see 1000s of items on display before you buy in our large showroom. You’re free to browse with no push or hassle, with our friendly expert staff on hand to answer any questions.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(117)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

AMAZING!

Rang the store to order the Cole corner suite. Staff were lovely and very helpful as I wanted the suite a certain way. Delivery drivers were great putting the suite in my 3rd floor flat.

16 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly

This is the 2nd time iv bought a bed from this shop and both times staff have been very friendly, great prices, and great delivery.

6 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Home store living at byker

Home store living at byker
There staff are very friendly and helpful nothing is a bother
I have had a few purchases from them the latest was a oil difuser
I was after something which would give me a nice smell through out my downstairs as it is all open plan living dinning and kitchen and this is dab can smell it all through the down stairs
Would recommend x

12 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Might finally get my item soon...

Ordered item on 26th July, no item as yet. Collection of the item took longer than advised which is why I've given 3 stars, and i do believe another courier service should have been arranged prior to today (5th day of non collection by UPS) which would have shown great customer service, but that's just what I would have done, and not all business are the same in terms of great customer service.
The delay was apparently due to UPS attempting to collect the item for 5 days outside of business hours!! Despite them knowing it was a business they where collecting from.. so as per UPS showing their absolute uselessness yet again.
Thankfully its finally been picked up from the shop today, thanks to Matty in Sales who tried very hard to get this sorted for me, and thankfully it was as of today, lets hope UPS deliver this item safely & in a good condition! which is my only other worry at this point... we shall see.

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered this orchid bed for my…

Ordered this orchid bed for my grandaughter. She albsolutely loves it, infact cannit even get her out of bed. As i ordered one for my grandson to and he loves his. Great service. Promt delivery. All round great experiance.

Very happy.

31 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged furniture

We ordered a sideboard from Home Store Living . Part of the furniture arrived damaged. We asked for a replacement of the particular part, the response was a complete rejection of our complaint and an adamant refusal to accept any failings regarding delivery of damaged goods.We have reported them to Trading Standards ( since under the Consumer Rights Act 2015 ,we are legally entitled to a replacement, repair or refund )
In the meantime I have damaged and unused furniture sitting in my living room .
I do not recommend this company due to its poor quality assurance standards and complete disdain for customers rights .

19 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Beautiful furniture high quality at…

Beautiful furniture high quality at really good prices bought a few things from this store and all came at once. Delivery was amazing rang me when they were leaving and put it all in the house and put the beds together for me. Very friendly in store and delivery had good knowledge about the furniture I had ordered

21 de julio de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Hi Siana,

Thankyou for your kind review, we are thrilled to hear about your 5 star experience with us and appreciate you taking the time to write this review. If you ever need anything or have further questions, please don't hesitate to reach out

All of us at the Home Store Living Team look forward to serving you for years to come!

Valorada con 5 estrellas sobre 5

Amazing service

Came just in time for my babies arrival and earlier than expected! Amazing quality and such helpful staff in the process of choosing the sofa , thank you again we are so impressed

1 de julio de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Hi Shauna,

Thankyou for your kind review, we are thrilled to hear about your 5 star experience with us and appreciate you taking the time to write this review. If you ever need anything or have further questions, please don't hesitate to reach out

All of us at the Home Store Living Team look forward to serving you for years to come!

Valorada con 5 estrellas sobre 5

Great Product

Great Product, fast delivery, great staff to deal with. Highly recommend.

23 de junio de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Hi Carl,

Thankyou for your kind review, we are thrilled to hear about your 5 star experience with us and appreciate you taking the time to write this review. If you ever need anything or have further questions, please don't hesitate to reach out

All of us at the Home Store Living Team look forward to serving you for years to come!

Valorada con 5 estrellas sobre 5

Table and chairs

Bought a beautiful marble table and chairs from here. Excellent quality. Excellent service from staff in the shop and delivery team. Kept me informed of delivery time and up to speed with an expected time on day of delivery. Have used this store for sofas and beds before aswell everything has been too quality and never had any issues with the products or staff

15 de junio de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Thank you for your kind words

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service. Sent me photos of the different fabric options available in the sofa to help me choose. So easy in placing order on line and was given free delivery to Bolton. Would definitely recommend.

6 de marzo de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Thank you for your kind review we strive to offer the best service we are pleased we met your expectation

Valorada con 1 estrellas sobre 5

AM JUST REPLYING to your reply about…

AM JUST REPLYING to your reply about Coffee table. Why are you lying that you helped me by offering me 4 couriers? Did you offer me any couriers? Which couriers did you offer me? I asked you if you've any reliable couriers that they can collect then i will pay, you said I should find courier myself? I've all the emails with me don't make me bring the copies here. So why are you lying that you gave me a support which support? Even if it's you how would you feel that you want to return something then you're charged for returning? You charged me £46 coz am returning the table then I have to pay a courier myself which I did and paid £75 for a courier and then to be told you won't receive the table because its over your return period with 4 days why i was looking for reliable courier who has insurance incase of any demage and i was delayed by the courier coz they have to send me invoice, then bank holiday along the way and then the day they were able to collect was the 3rd, if you had offered me a courier do you think the 14 days could have passed? And now for the courier to bring the table back to me I will have to pay another £75? Do you think that's not a rip off? All those good reviews that are there coz they received item and happy with it but if they try to return they will be on my position right now. I HAVE NEVER HEARD ANYTHING THAT YOU RETURN SOMETHING AND THEY TAKE OFF 10% ??? COMPANY LIKE YOU NOT TO HAVE RELIABLE COURIERS THAT CAN COLLECT THE ITEM AND CHARGE THE CUSTOMER YOU DON'T HAVE EITHER??? READ ALL THE REVIEWS THEN YOU WILL KNOW.

25 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order online for home delivery

Order online for home delivery. Service is excellent. Wide choice of what I require. Prices extremely competative. I would highly recommend. I will continue to order from as service is extremely good

10 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just Amazing!

Just Amazing!
Just a great experience from start to finish with my sofa table. It all came couple of weeks ago, well packed up on a pallet. This thing is legit! So solidly built. The exact table i had ordered had slight changes to the one that was in stock and the customer service team was very helpful in sending me pictures of the table to show slight differences from the table design i had ordered. I use my table for multi-purpose so having this level of versatility its just amazing.. Highly recommend.

2 de junio de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Thank you so much for the positive feedback we are grateful

Valorada con 5 estrellas sobre 5

Excellent store with even better service

Beautiful items of furniture that are available to view in store. I purchased my dining table and chairs from the store in Byker. Sales through to delivery the staff could not be faulted. Delivery was expected to be about three weeks but was available within a few days. Customer service was excellent with queries and following up with courtesy call to ensure complete satisfaction. Could not be better pleased with the item or the complete service from start to finish

9 de mayo de 2023
Opinión espontánea
Logotipo de Home Store Living

Respuesta de Home Store Living

Thank You Angela

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