It was an easy order process. Product arrived as soon as possible. This gift was delivered to my first grandson, who lives in another state than I do. I’m hoping for our daughter she will use Lily t... Ver más
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Consulta las opiniones de los clientes
I purchased the middle sized baby elephant for my soon-to-be grandchild and while I wish it were a bit bigger it is truly soft and cuddly. I look forward to him/her enjoying it for several years to co... Ver más
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Adorable stuffed animal, plush and soft. Received sooner than expected. I rated it a 4 because of the size. The picture is very deceiving as the elephant is not nearly as big as is shown.
La empresa ha respondido
When I ordered the product I did not realize that there were multiple sizes. The advertisement picture was a large toy, but I ordered a medium. So I was surprised at how much smaller it is than the pi... Ver más
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Información sobre la empresa
Escrito por la empresa
HoneyBee Baby Company, LLC is a Bee Cave, Texas based toy distributor delivering only the finest of select plush dolls and fine toys. All our products are brand new and our customer service is based in love 💕 for both your children, and the products we bring them. If, though, you ever have an issue, please feel free to contact us immediately on support@honeybeebabyco.com
Información de contacto
12600 Hill Country Blvd Ste R-130 PMB 3013, 78738, Bee Cave Texas , Estados Unidos
- support@honeybeebabyco.com
- honeybeebabyco.com
3,9
Muy bueno
32 opiniones
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Just perfect
I he elephant to a little long to come but we’ll worth the wait . So soft and just adorable.
6 de octubre de 2021
Opinión espontánea
Respuesta de HoneyBee Baby Company, LLC
Hello Maria, thank you so much for sharing your great review with us
We are very glad to know that you loved the Baby Elephant Plush.
Have good time with your new Lily the elephant 🥰
Grandson’s grey elephant.
I sent the elephant to my little grandson and he loves it.
18 de septiembre de 2021
Opinión espontánea
Respuesta de HoneyBee Baby Company, LLC
Hey Karen,
Thank you for sharing your amazing review with us😍
We are very glad to learn that your grandson loved the elephant😊
Its customers like you who make our customer support better as well as motivates us to provide better and quality service.
Have a wonderful time with Lily the elephant😘
I have not received this item but the…
I have not received this item but the emails keep saying delivered
15 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hello Laurel,
We are sincerely sorry for the experience you had with our company😔
Upon checking your order status I found that it has not been delivered yet and is still in transit, our team has shared the relevant information with you on email.
We are not sure why you have received the email stating that your order has been delivered. Can you please share the details on the email that our team has sent you so we can further investigate and check the issue.
Apologies again for the inconvenience caused😔
Hope to hear from you soon!
Quality is very poor
Quality is very poor. No tag for care instruction, the area that was used to stuff the elephant was hand sewn sloppy. Weak and poorly constructed. Not worth the money I paid. It came stuffed in a zip bag with no info on the pruduct on the material used to make the stuff toy.
14 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hi Norma,
We are really sorry for the inconvenience caused😔
This is not our usual standard, we always deliver quality products and services. To check what went wrong, could you please share the images of the item you received at support@honeybeebabyco.com, so we can provide the best possible solution to you!
Awaiting your response!
Apologies again for all the discomfort😔
Haven’t received it yet
I really can’t give a review on the elephant I ordered, I haven’t received it yet. I’m sure we’re going to enjoy it once it comes.
13 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hey LaTonya, thank you for sharing your great review with us😊
We really appreciate your understandings and trust.
I have checked your order status, it has arrived at the sorting facility, Hephzibah, GA, and will be delivered soon.
Here are the tracking details of your order HBE#1143:
https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231143&token=moc.liamg_-_80yeleekl
Hope you will receive your order soon!
Have a good day!
We have not received the item
We have not received the item, yet!!!! We are still waiting and the baby shower is this Thursday! UGH!
13 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hey Lannie,
We are really sorry for the inconvenience!
I have checked your order status and found that it has departed from the sorting facility, US and will be delivered in the next few days.
Here are the tracking details of your order HBE#1146:
https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231146&token=moc.liamg_-_4einnal
I ask for a little more patience from you, please allow it a few more days and I am sure you will receive it!
Once you receive the parcel, I request you to please update the review because we put a lot of efforts to keep our ratings at the top and one bad review can pull us down. I request you to please allow us one more chance to make it right and I assure you, you will not regret it as our products are worth the wait!
Hope you have a great day ahead!
Elephant 🐘
I bought 3 elephants for my grandkids. The elephants are very soft. My grandkids liked them.
13 de septiembre de 2021
Opinión espontánea
Respuesta de HoneyBee Baby Company, LLC
Hey Robin, thank you for sharing your review!
We're glad to read that your grandkids liked the Lily The Baby Elephant😊
We are sorry to learn that we were not able to cross the ratings from 4-star, we put in a lot of effort to keep our ratings on the top with great and quality service and we will try our best to improve our products and services so that next time when you get the product we can expect 5 stars.
We would love to see pictures of your grandkids with Lily The Baby Elephant😍
Have a good time with Lily The Baby Elephant😘
Much smaller than I expected and site…
Much smaller than I expected and site didn’t offer the larger size
12 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hey Margaret, thank you for sharing your review with us😊
I sincerely apologies for the trouble😔
We're extremely sorry to say that after conducting an extensive search to resupply our inventory for "X Large Elephant Plush", we cannot do so at this time.
We are currently working on getting stock and will let you know once we will get it.
We put in a lot of effort to keep our business on the top and even one bad review can pull us down. I want to let you know that we wish to help you in any way we can. I request you to please allow us one more chance to make it right.
Again, I am so sorry for the inconvenience you faced, Margaret🙏
Hope to count you among our happy customers soon!
It was an easy order process
It was an easy order process. Product arrived as soon as possible.
This gift was delivered to my first grandson, who lives in another state than I do. I’m hoping for our daughter she will use Lily to take many pictures of my Grandson to send to his Grandparents.
6 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Thanks Monica for sharing your review with us!
Love to read your comment🥰
We are sad to see that we are not able to cross the ratings from 4. We put in a lot of effort to keep our business on the top with great service and quality and we will try our best to improve our products and services so that next time when you get the product we can expect 5 stars.
We would love to see the pictures of you and your grandson with the Lily elephant plush😘
Have great times with your new Lily the elephant.
Will never order from you again
Will never order from you again! Shipping takes way too long
5 de septiembre de 2021
Respuesta de HoneyBee Baby Company, LLC
Hi Marcos,
Apologies for all the inconvenience 🙏
On April 29, 2021, HIT FACTORY LIMITED of NZ (honeybeebaby.co) sold HoneyBee Baby Store (www.honeybeebabystore.com)
It was purchased by HoneyBee Baby Company, LLC of Bee Cave, Texas, USA (honeybeebabyco.com).
Due to ownership transfer the shipping of some orders got delayed but now the transfer is done and we are using the fastest shipping method so that there are no shipping delays for any orders in the future.
I can understand the trouble you had because of delayed order delivery but on behalf of HBBC Team, I assure you that for any future orders that you may place, we will help you with a special discount coupon and will ship it to you with fastest shipping method.
I request you to please share your email address so that I can help you with special discount coupon. I will wait for your response.
HoneyBee Baby Store Customer Support Team.
I purchased the middle sized baby…
I purchased the middle sized baby elephant for my soon-to-be grandchild and while I wish it were a bit bigger it is truly soft and cuddly. I look forward to him/her enjoying it for several years to come.
26 de agosto de 2021
Opinión espontánea
Respuesta de HoneyBee Baby Company, LLC
Thanks Cindy! Love to read your comment and review 🥰
We will try our best to improve our products and services so that next time when you get the product we can expect 5 stars.
We would love to see the pictures of you and your grandchild with the Lily elephant plush 😘
Have great times with your new Lily the elephant.
If I could give 10 stars I would do…
If I could give 10 stars I would do that!
Very happy with lily the elephant. It was a hit at my nieces bb shower👍
Customer service at HoneyBeeBaby is excellent They were very fast at replying to emails .
I hope to order again in the future! Such adorable things!
19 de agosto de 2021
Opinión espontánea
Respuesta de HoneyBee Baby Company, LLC
Hey Missy!
Best review ever! We are smiling from ear to ear, in the different teams, so thank you so much😍
There are many people behind the scenes working on getting the quality and service you write about, and we all have one goal; keep our customers happy!
I will forward your review to all of them; thanks again...
Have great times with your new Lily the elephant🥰
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