hornemazda.com Opiniones 2

HORRIBLE!! DO NOT BUY FROM MAZDA!!!! THEY WILL SCAM YOU!! Three days ago I bought a CX-3 and SIGNED the negotiation paper to pay $18,500. When they finalized all the paperwork MAZDA added $350 to the total and sold the car to me for $18,850 instead of the $18,500 that I had agreed too and signed. When I called to ask about this mistake they verified that I did in fact sign for $18,500 but that they don’t know the discussions that went on in the finance department. I asked them why I would add $350 to my total and they said they didn’t know. I told them this was Mazda’s mistake not mine and they said yes but you signed the papers. I electronically signed the paper that the finance woman scrolled through. She didn’t go over the price of the car, she only went over the protection plans. So when signing, I was under the impression that it was $18,500 that I had previously agreed to and signed for. When asked what Mazda could do they said nothing because I signed and the paperwork was final. I asked if Mazda would apply that money to my principle and they said no, sorry. I then asked if there was anything they could do in place like some oil changes or something else in house and they said no, we can’t do that either. You signed the papers. Then I said, so basically this is a sucky situation for me and I’m out of luck. And the guy said, well I wouldn’t exactly put it in those terms but yes. So Mazda knows that this is THEIR MISTAKE and they were not willing to compensate for THEIR MISTAKE. DONT BUY FROM MAZDA!

Terrible experience. Horne Mazda advertised very good prices online. I contacted the dealership and received a quoted selling price of $32,119 plus taxes and 60 month financing at 0%. I immediately offered to sign a Purchase Agreement and put a $1,000 deposit on my credit card. Several hours went by. I called twice more.

I had already purchased my airline ticket to Phoenix to pick up the car. Then suddenly a $2,296 extra appeared on the email order sent to me.

This jacked the price up more than the average Mazda dealer was charging for an identical 2020 CX-5 Grand Touring Reserve model.

Apparently the "Selling Price" is a figment of the imagination when dealing with Horne Mazda. I wasted an afternoon thinking that I was purchasing my new vehicle, only to be left with a bitter taste in my mouth.

There are other reputable Mazda dealers you can buy from. Don't make my mistake falling for a 'Come-On' price.